INFINITI Of Melbourne

Latest purchase We have just purchased our 6th vehicle from this dealership, 3rd from Michael Durkin. Best salesman by far. Honest and caring and the help lasts far We have just purchased our 6th vehicle from this dealership, 3rd from Michael Durkin. Best salesman by far. Honest and caring and the help lasts far after the sale is complete. He makes buying a car painless. More

Abrupt and distasteful The manager is rude and not very understanding the willingness to listen is not there . Condescending tone at all times needs a lesson in customer ser The manager is rude and not very understanding the willingness to listen is not there . Condescending tone at all times needs a lesson in customer service.sold me a Car where the mileage and the vin do not match up !!! More

Q50 hybrid! Always an easy experience and the customer service as well as the service dept are always great. Snakes and drinks for the kids and wifi. Makes life e Always an easy experience and the customer service as well as the service dept are always great. Snakes and drinks for the kids and wifi. Makes life easier, and the paperwork was a quick in and out. More

New G37 Lease I just leased a G37 Sedan from Infiniti of Melbourne, and could not be happier! Mike Durkin, the saleman, was very honest and helpful with all the fea I just leased a G37 Sedan from Infiniti of Melbourne, and could not be happier! Mike Durkin, the saleman, was very honest and helpful with all the features about the car and not pressuring me about making a deal. They are willing to make good deals if you really want them. More

Very Friendly Service What a great experience for such a simple service! Went in for an oil change and was provided with great snacks and beverages for me and my kids! Sal What a great experience for such a simple service! Went in for an oil change and was provided with great snacks and beverages for me and my kids! Salesman Mike Durkin came over and changed the channel on the TV so my kids could watch cartoons. He was friendly and helped pass the time by chatting with me. The ladies at the service area were very friendly and courteous with genuine smiles. Laura and Mike were exceptional to work with and having bought 2 cars from Mike in the past, we will definitely go back to him personally for future purchases, and continue to bring our cars in to this dealer for services, no matter the make. And my kids now ask if we are going back to the car dealer with the "good snacks and drinks and TV for kids." More

Best new car sales experience I have ever had! After driving the Nissan 370z and it not living up my expectation I decided to look at the Q60S sport coupe and loved it! Chuck took me out and expla After driving the Nissan 370z and it not living up my expectation I decided to look at the Q60S sport coupe and loved it! Chuck took me out and explained the car to and then for a drive. This car is amazing!!! It is truly a luxury sports car, incredible interior and performance that rocks. I have bought many new cars in my life and I didn't anticipate being able to strike my deal but I was dead wrong. Chase and Chuck we completely open on price and played no games, we got the numbers to where i wanted them to be and inked the deal - these guys are fantastic and now have a customer for life! I appreciated the no nonsense approach and the professionalism on how I was treated. They took the time to show me what i wanted to know on the car, have followed up with calls and make you feel like they really care about you. This dealer is top notch and if you are in the market for an awesome car you need to go see them! Kudos! More

New Car Lease This is the best dealership I have ever worked with. I have bought many cars here, latest QX 80. No pressure sales, knowledgable staff, friendly. My This is the best dealership I have ever worked with. I have bought many cars here, latest QX 80. No pressure sales, knowledgable staff, friendly. My sales person Mike calls me regularly to check up and make sure that I am well and that I am happy with my purchase. If you want a quality car with excellent sales and service you will not be disappointed with Infinity of Melbourne. More

Expert sales and customer service I had many new cars in my life, BUT the experience that I had with this dealership was spectacular. I drove from Kissimmee Florida to buy my new 2014 I had many new cars in my life, BUT the experience that I had with this dealership was spectacular. I drove from Kissimmee Florida to buy my new 2014 Q50 from them because the one located in Orlando the sales reps where like leeches trying to suck the blood from me. Orlando sales reps could never give me a straight answer not even on the price of the car or the trade in the numbers always changed. I was dealing with the Orlando location for a month. I mean that was absurd. I called the Melbourne location within 10 mins. Yes 10 mins no exaggeration they gave me my quote and within 30 mins faxed me my paper work. I went in the same day within 3 hours I was out with my car. Chase my sales rep gave me the run down of the features and functions of my car. I got a great deal with my military discounts and great value for my trade in. I got exactly what I was asking for with the Orlando location that Melbourne had no problem giving me. If you want great service and straight answers do yourself a favor Melbourne. Its was worth the extra miles to get there!!! More

Best Sales experience Our 2nd car from Michael who went above and beyond to help us, down to the smallest detail. He represents EXCELLENT customer service. The BEST!!! Our 2nd car from Michael who went above and beyond to help us, down to the smallest detail. He represents EXCELLENT customer service. The BEST!!! More

I visited this dealership to test drive and purchase a QX60. From the moment we arrived, my husband and I were treated as special guests, and were made to feel welcome without any of the old school car de QX60. From the moment we arrived, my husband and I were treated as special guests, and were made to feel welcome without any of the old school car dealership pressure tactics. We test drove the vehicle, discussed pricing, including a trade in of a non-Infiniti vehicle, and concluded our transaction very quickly. The sales support team spend a lot of time with me, going over all the "bells and whistles", and were very helpful several weeks later when I had more questions about some of the functions. My first service call was free, and I was happy to drive away with a totally cleaned vehicle. Kudos to the entire team at Infiniti of Melbourne! More