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I-90 Nissan
Sheffield Village, OH
328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 328 reviews
November 16, 2023
Brian Lilly was very present to work with and helped me get the car I wanted at the price I wanted. Didn't feel pressured at all. I have had all my maintance done at this dealership for years now and every get the car I wanted at the price I wanted. Didn't feel pressured at all. I have had all my maintance done at this dealership for years now and everyone is always very helpful. More
by brotkoc
Employees Worked With
I'm bad on names, I know I talked with others and everyone was great., Brian Lilly
October 24, 2023
Worked with Brian Lilly and he was very helpful and courteous. He listened to my want and needs regarding the vehicle I wanted. Work with me regarding my trade in and the dealership gave a Good trade courteous. He listened to my want and needs regarding the vehicle I wanted. Work with me regarding my trade in and the dealership gave a Good trade in value. Purchased a pathfinder traded in a VW Tiquan. I am happy to be back with a Nissan. I will definitely recommend Brian to others when looking for a new or used car. More
by cdillon1953
Employees Worked With
Mark Dumonthier, Dan Sas, Keith Cantrell, Gene Edwards
October 17, 2023
Worked with Brian Lilly and he was very responsive, courteous and helpful. Would highly recommend him to others looking for a new or used car. courteous and helpful. Would highly recommend him to others looking for a new or used car. More
by tcoleman
Employees Worked With
Brian Lilly, Brian Lilly
October 09, 2023
I arrived late and was told I would have to wait for the technician. But they shuffled me in to address two recall nitices on my 2018 Leaf and it was still completed promptly. Appreciate the wash, as well. technician. But they shuffled me in to address two recall nitices on my 2018 Leaf and it was still completed promptly. Appreciate the wash, as well. Considering I bought the car elsewhere, I appreciate the service team continues to provide great, friendly service. Thanks! More
by cjf
Employees Worked With
John Mangan
October 04, 2023
Purchased my '21 Rouge at I-90 Nissan. Took it in for not holding the road over bumps. They told me I was over steering and there was nothing wrong. At 18,000 miles it was worse, still Took it in for not holding the road over bumps. They told me I was over steering and there was nothing wrong. At 18,000 miles it was worse, still nothing wrong. Told them where to drive on Rt 2 so they kept the car and found a blown shock. Picked up the car and drove 1/2 mile to bring it back for vibration that was not there before. Given an appointment for next Tuesday. They took the car out and claimed nothing wrong. Took the car to Tuffy who discovered that 3 tires were out of balance (1) by more than 2 oz. They fixed my problem. I will not take anything back to I-90 Nissan for service !!! More
by davestarkeyus
Employees Worked With
Jason Boismeir
September 21, 2023
Once again, the customer service was incredible and speedy. I was in and out in one hour with an oil change and a new set of tires. Pricing was good too. speedy. I was in and out in one hour with an oil change and a new set of tires. Pricing was good too. More
by Laurie H.
Employees Worked With
Ben Sink
August 25, 2023
One of the reasons I gave a 4 star review was because the service department was supposed to be open at 7:30 and I was there right at 7:30 because I like to be first in to get out sooner. But, the service de service department was supposed to be open at 7:30 and I was there right at 7:30 because I like to be first in to get out sooner. But, the service department was not open yet. No lights were on, nothing. This also happened the last time I brought my other vehicle in for service in the express lane but I didn't leave a review. The first time it happened I thought maybe it was a fluke, but it happened again. This time, someone finally turned on the lights around 7:34 and opened the garage door. Check in was done at 7:38. Also, I did not give 5 stars because although I got there at 7:30 am, my vehicle was not done until almost 9:00. To me, that is not an express lane. I just wanted an oil change and tire rotation which I thought was part of the express lane. I do give Chris Leip, the service advisor, 5 stars because he isn't the one actually working on the vehicle so he can't really make the technicians go any faster. I do want to say that I did notice all the sales people were arriving before 9:00 for when the sales department opens, so at least they are prepared for when customers arrive at opening. More
by jfmamrak
Employees Worked With
Chris Leip
