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Hyundai of Orange Park
Jacksonville, FL
1,181 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 17, 2022
Service was prompt Leanne Harrelson was friendly and so helpful She made the experience painless The actual waiting room was seedy did not feel clean A lo of the chairs were pealing I think if you hav helpful She made the experience painless The actual waiting room was seedy did not feel clean A lo of the chairs were pealing I think if you have to wait you can do better Make the place light and cheery People are going to be happier Have a machine with chips and drinks More
by Rafaela3
Employees Worked With
Leanne Harrelson
August 12, 2022
I have been going to this dealership since 2012. I have never been so disappointed with them until the last couple of times I recieved my service. I had my Gasket replace last year and had to come b I have never been so disappointed with them until the last couple of times I recieved my service. I had my Gasket replace last year and had to come back, because they used an old part, however Magen did ensure they rectified the problem, but I still felt inconveniece. What I recently was dissatisfied about is the diagnostic fee. I feel as though it is very deceiving and just another way for them to gain more money. What I didn't like was when I stated I feel I shouldnt have to pay them more money. They were so quiclky to say they will remove the parts they put in and put my old parts back in. I guess from here on out I will probably just find another Hyundai dealership to service my car. Although majority of the employees I build a pretty descent rapport with, I fill their service is not really 100%. I would like to acknowledge Sherman, Zack and Maegan although I really didnt have much interaction with her, but when there was an issue with car it was taking care of promptly and for the others thank you for always remaining pleasant throughout my services journey. More
by shan6703
Employees Worked With
Services department
August 11, 2022
Always accommodating and clean facility. Megan is always exceptional with customer care and assisted with everything I needed. This visit was for 4 replacement tires, alignment and oil chang Megan is always exceptional with customer care and assisted with everything I needed. This visit was for 4 replacement tires, alignment and oil change. More
by mraters84
Employees Worked With
Megan in service
August 10, 2022
I came for service of Hyundai elenatra. ...It was causing some noise and it has been fixed...Very good prompt service and the service representative Hattie listened to my all the issues care ...It was causing some noise and it has been fixed...Very good prompt service and the service representative Hattie listened to my all the issues carefully. More
by Sumit
Employees Worked With
Hattie Bramlitt and Rusty thompson
