Hyundai of Orange Park

I went to Hyundai of Orange Park because their website showed they had 7 cars like the one I wanted and when I got to the dealership I was driven to another dealership because the type of car I was lookin showed they had 7 cars like the one I wanted and when I got to the dealership I was driven to another dealership because the type of car I was looking at was down the road due to them moving cars around. They had 3 of the cars I was looking for not 7. I was told the website is only updated weekly. We went back to the dealership and the sales person got lost, so my husband and I went to the back lot to look for ourselves. The inventory manager finally got involved and stated their internet was down and they couldn't look up to see if there were any of the cars I wanted near by. The inventory manager then left to talk to the manager on duty and after 10 minutes my husband and I got up to leave. The sales man said he was sorry and got our information and would call when their internet was back up. At that point the inventory manager then came up and said they found two and possible three cars. They said they could ship them in for me and it would take 3-5 days and since the were having to get it from another dealer they wouldn't have any wiggle room on the price. My husband and I decided to leave because we don't like people playing games with us and this is exactly what they did (not to mention the CU I work at works with them often and I mentioned I worked there and was still treated this way). I came home Friday night to find two of the cars I wanted at Hyundai of St. Augustine - I called over and spoke to someone who went and checked to make sure the both cars were there and the ones I wanted. I went down Saturday morning and purchased my new car. I have yet to hear back from Hyundai of Orange Park...very unhappy considering my husband and I just leased a car from them two months ago. More

Me and my wife was undecided the first time we were at this dealership. Barry, with his soft spoken and respectful demeanor, introduced us to the Sonata. He took his time explaining all the features this this dealership. Barry, with his soft spoken and respectful demeanor, introduced us to the Sonata. He took his time explaining all the features this car has to offer even amidst a very crowded showroom. It seemed like a no brainer but I still wanted to test drive the Fusion. We left the showroom and Barry humbly obliged. We ended up purchasing a used fusion at another dealership which turned out to be a nightmare. I discovered it was in an accident and so started miserable back and forth dealings between myself and the unnamed dealership. Barry called to follow up with me and I told him what happened. He continued to call me during the week to check up and reassure me. It takes a grand person to continue to call and follow up even after I made a purchase elsewhere. Ultimately, I was able to return the tainted Fusion and that weekend we were back again at Orange Park. This time around we arrived early to avoid the afternoon rush. Barry was happy to see us again for round 2! He showed us the other trims and was not overtly talkative during the test drives. This allowed us to think and formulate opinions without being distracted or redirected. Not one bit pushy, me and my wife did not feel we were rushed into the sale. On the contrary his knowledge and enthusiasm for Hyundai left us empowered on our decision to purchase a great vehicle. Not much negotiation occured since he quickly matched a quote and threw in great extras. He explained all the details of the warranty crystal clear. Me and my wife felt Barry was out to ensure we had a great experience and leave with utmost satisfaction. Next time your shopping for a Hyundai, go to Orange Park and ask for Barry. He is not your typical salesman. You will be treated like family. Oh, ask about his mouth-watering bbq burgers! More

Greg Nelson was incredibly helpful as we purchased our new sonata. He was able to match a quote we received in Orlando. This allowed us to buy local. Greg was very knowledgable and made the process smooth new sonata. He was able to match a quote we received in Orlando. This allowed us to buy local. Greg was very knowledgable and made the process smooth and enjoyable. He gave us very thorough details of every feature of the vehicle. And wasn't afraid to point out any downsides to the vehicle. We never felt pressured or uncomfortable. It was obvious he wanted to get us into the right vehicle for a good price. I would certainly send anyone interested in a Hyundai to see Greg. More

Being a single female buying a car all alone for the first time, I thought I would try getting it via the Internet. I had read that this was the best way to buy a car if you didn’t like negotiating a p first time, I thought I would try getting it via the Internet. I had read that this was the best way to buy a car if you didn’t like negotiating a price. I was a bit apprehensive about doing it but Steve Morrison at Hyundai of Orange Park made it a pleasant friendly experience. He explained everything in detail, answered all my questions and told me exactly what I needed to do. He told me the price was dealer cost plus 500 and gave me a choice of cars available. He also told me the rebates currently offered as well as all the financing options I had. But what impressed me most was that he even came and picked me up so I wouldn’t have to wait for a ride. I have every intention of buying my next car with Steve and Hyundai of Orange Park. I have already told several of my co-workers to go see Steve. More

My family and I were driving back to Wisconsin in June of 2010, when my 2002 Santa Fe started to "nose down" while traveling on the highway. We stopped at another dealership and although their service dept w 2010, when my 2002 Santa Fe started to "nose down" while traveling on the highway. We stopped at another dealership and although their service dept was closed they pulled the code on my vehicle and gave us a dealership that was open. We called ahead to Hyundai of Orange Park and let them know what was going on. Upon arriving they pulled the code and fixed the issue....or so we all thought. We left the dealership about 30 minutes before they closed and started back on our way to Wisconsin, only to get 10 minutes away and started having the same problem. We called back to the dealership and let them know we were on our way back. We got back there and they pulled the code and it was the same failure. This is all on Saturday, we had to work on Monday and it is 20 hours back to home for us. Leanne and Mike were wonderful to us. They got right back to work on my SUV. After several hours of troubleshooting they still could not find out what exactly was going on. Mind you it is now way after closing time for them and here they are working tirelessly so that my family and I could make it back to Wisconsin by Monday and return to work. Mike called in another tech, who was already at home for the day, at about 8 P.M. They finally found the issue in a wiring harness that runs the sensor that was coding out as bad. At about 11 P.M. we started on our drive home. This is THE BEST service I have ever received. Mike missed his child's b-day party all to get me and mine home. Oh and did I mention that they did not charge us another penny. You are the greatest. More

I have had many cars but this one by far was the best. From the moment we met Steve Morrison he listened to us and what we were looking for and never tried to deviate from what we wanted. He was polite a From the moment we met Steve Morrison he listened to us and what we were looking for and never tried to deviate from what we wanted. He was polite and not pushey. He and the floor manager Alex were great and I would recommend anyone who wants to buy a car to go to Orange Park Hyuandi because they truly care about their customers. Thanks again Steve and Alex for the best car buying experience ever!!!!! More

From the moment I entered the dealership and met Steve, I experienced nothing but outstanting service. This encludes the entire staff, from parts to sales manager. They had a good choice of vehicles to chose experienced nothing but outstanting service. This encludes the entire staff, from parts to sales manager. They had a good choice of vehicles to chose from (Sante Fe's). They did not pressure me for the sale and were straight forward about the pricing. They also offered me a better finance rate than that I had already been approved for, Thank you all very much for a wonderful experience. More

I emailed Hyundai of Orange Park with the expectation I would receive a response within the hour. Well, under ten minutes and I had an email reply from Greg Nelson. He agreed to show me a used 2009 Sonat would receive a response within the hour. Well, under ten minutes and I had an email reply from Greg Nelson. He agreed to show me a used 2009 Sonata that I found online at his dealership. I agreed to meet him two days later (at my convenience) and we drove the vehicle. I liked the car but wasn't feeling it was THE CAR for me. I explained to Greg that buying a car is one of my least favorite things to do, but since I keep my car for eight years I really want to be happy with my decision. We drove several other cars which brought be even more confusion. I asked Greg what would he do if me and he quickly suggested the 2011 Sonata GLS for several good reasons. After driving it I was sold. Now Greg had to find me the color (Camel) with tan interior. A friend of mine helped to negotiate the price with Greg (as I'm not good with that) and within minutes we shook hands on the deal. Greg gave me a (new) loaner car until my car was received and then he brought me my new car within a few days. I traded in a '03 Honda Civic Hybrid so this Sonata is really big and fancy compared to my (loved) Hybrid. I'm still comparing other vehicles on the road to my new 2011 Sonata and I believe I have the sharpest one of them all!! My friends are pleasantly surprised when I tell them what I paid. They think it looks like a much more expensive car. Thank you Greg for answering my email and helping with one of my least favorite purchases. More

My wife and I spent a good deal of time researching new vehicles and narrowed them down to the Honda Accord, Toyota Camry and The Hyundai Sonata. She was driving a 2004 Hyundai Elantra and we have been ver vehicles and narrowed them down to the Honda Accord, Toyota Camry and The Hyundai Sonata. She was driving a 2004 Hyundai Elantra and we have been very pleased with the vehicle. Although it was a base model with a manual transmission, the car was a great purchase. My wife wanted something with more class and it was time to upgrade. After making a trip to Honda and then Toyota...(a very disappointing visit) we went over to Orange Park Hyundai to look at the 2010 Sonatas. We met Ken P. and instantly felt at ease. Ken is a friendly (not fake) salesman that had us laughing within minutes. Ken showed us a few 2010 Sonatas and then led us to the 2011 models....wow! What a beautiful car. We started at the GLS and ended up buying the red Limited. We've had the car for less than a week and couldn't be happier. There were a couple of mishaps in dealing with the financing, but Alex (sales manager) made things right. Up until this purchase, I have never left a lot feeling like I made a good deal, and that nobody was trying to pass a quick one on me. I highly recommend Orange Park Hyundai. Bob R. More

You won't believe this story about the quality of service I got from Greg Nelson and the folks at Hyundai of Orange Park. My wife and I had been looking to buy a 2011 Sonata SE, but since they were so popul I got from Greg Nelson and the folks at Hyundai of Orange Park. My wife and I had been looking to buy a 2011 Sonata SE, but since they were so popular, we had a hard time finding one at a dealer close to us (Charleston, SC). After awhile, we almost thought we wouldn't find one anywhere with the options and color we wanted, but Greg called me as soon as they got the car we wanted. After I told him how it would be a difficult trip for me since I am in the military, and how it would be tough to bring my wife and 5 mo. old son to take our trade-in to JAX, he emailed me to have the Sonata delivered directly to us, and take our trade without us even having to leave our front door. When the car arrived, everything was as great as promised or better, a brand new Harbor Gray Metallic Sonata SE with exactly the options we requested. It was awesome, and my wife loves the car (and I can't wait to drive it on some long road trips). Greg was able to meet or exceed all of our needs, and I cannot ever recall having such a positive experience with a salesperson in any previous transaction. He was responsive, he explained everything we had questions about, and he never gave me a hard sell. You don't find too many like that in most places. I can't recommend anyone more highly if you want to buy a great car and feel good about it after the deal is done. More