Hyundai of North Charleston
North Charleston, SC
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An overall great experience. Sales and finance manager were very knowledgable and friendly. They made it a quick and easy process. I drove away with a quality car that did not break my bank account. were very knowledgable and friendly. They made it a quick and easy process. I drove away with a quality car that did not break my bank account. More
Carmen was fantastic! Careful, Tony will try to tack on about 3% to your interest rate. Be sure you know your credit score going in and what rates are available to you for that score. I came to negotia about 3% to your interest rate. Be sure you know your credit score going in and what rates are available to you for that score. I came to negotiate the deal for my partner who was in need of a new car, but works crazy hours. He came in to sign the papers. Overall, it was fairly painless, and I am glad I was able to "buy local" rather than drive all over South Carolina looking for the right deal. I was prepared to do just that, so Hendrick definitely won a customer that day. Our overall customer satisfaction rating was given mainly due to Carmen's friendliness, honesty and compassion. She laid everything out on the table and said what might or might not be possible. She didn't bother with a lot of back and forth negotiations with the "Sales Manager", a tactic I despise. In fact, I think she only went to speak with him twice. I will say he was a little heavy-handed and had to follow me out the door to seal the deal, but I am sure he needed to meet his walking price as well. We ended up purchasing a 2009 Scion xD with relatively low mileage. The car was in great shape, is still driving like a dream, and overall, we are 100% satisfied with our purchase. More
So excited about my new (used) car purchase!! :) It was such a pleasure to work with Rocco during the process. He was super friendly and made me feel more than comfortable about my purchase. He wasn't "p such a pleasure to work with Rocco during the process. He was super friendly and made me feel more than comfortable about my purchase. He wasn't "pushy" at all and that's ultimately the reason I chose to buy a car at this dealership. I went to other dealerships before coming here and dealing with the sales people was a complete turn-off because of their "pushy" approach. Rocco seemed to genuinely care about what I liked, what would work for me and my family and did an excellent job in finding the perfect car for me! I am super picky so I know this wasn’t an easy task; Rocco didn’t care at all, he took the time and made the effort! :) The financing department was also wonderful! I will recommend this dealership, and the people I worked with while at the dealership, to all my friends and family looking to buy a new car! Thanks guys for making it happen!! :) I love it! More
My over all experience with this dealership and sales people was great. Rocco, our salesman was awesome, he knew the cars and answered all of our questions with ease. The finance department was great a people was great. Rocco, our salesman was awesome, he knew the cars and answered all of our questions with ease. The finance department was great also, they made the paperwork process easy. This dealership made you feel like you were a part of the family. More
When I walked on the lot no one knew that I had spent the last 2 years with tears in my eyes. First no air conditioning, and later no heat. My children and I would ride with sweat running down our faces by last 2 years with tears in my eyes. First no air conditioning, and later no heat. My children and I would ride with sweat running down our faces by the time we reached our destination. My children and I would wear extra items to be warm in the winter. When I went to another dealer and told him I was looking for an entry level car, safe, heat and air less than $15,000. That person put me in one of their most expensive car. I was so angry. I gave up. Then one day I decided to try again: Troy greeted me and allowed me to express my needs. He reassured me that he will assist me in anyway possible. He understood that I needed to restart my life and rebuild my credit. He treated me like I was a part of his personal family. I was approved!!! We are so happy, safe, warm and cool! :) Thanks a billion Troy & Team. More
Courtney was knowledgeable and courteous. She sold us a 2012 Hyundai Elantra. We drove it of the lot that same night. Unfortunately, when we cleaned out our 2001 Nissan Altima, I overlooked our garage do 2012 Hyundai Elantra. We drove it of the lot that same night. Unfortunately, when we cleaned out our 2001 Nissan Altima, I overlooked our garage door opener. When I called her to ask if she would mail it to us, she offered to bring it to the restaurant we had stopped at. I couldn't ask for more personal service! We would definitely recommend her. More
We found Melissa to be helpful and informed but without any "empty talk" or sales pressure. She was great to work with in every way. Everyone at the dealership was professional but we especially appreciate any "empty talk" or sales pressure. She was great to work with in every way. Everyone at the dealership was professional but we especially appreciated Melissa's attention to detail. More
Jesse was very knowledgeable about the cars he showed us. we tried out 2 and decided on the sonota. Jesse was friendly and we enjoyed our experenice with him and with Tony Sprovero. we tried out 2 and decided on the sonota. Jesse was friendly and we enjoyed our experenice with him and with Tony Sprovero. More
I admit I wasn't sold on a Hyundai before I went to this dealership. I really thought we would rule it out and then head over to Honda. But the price and the warranty made my husband and I want to investiga dealership. I really thought we would rule it out and then head over to Honda. But the price and the warranty made my husband and I want to investigate further. We loved the Sonata--both stylish and met our performance standards (Turbo ROCKS)! Our sales person, Sandy Taylor, was both professional and knowledgeable. On top of that she wasn't pushy. Tony Sporevo was another person we thought deserved kudos. Really, the entire crew was great. It was definitely a positive experience. More
I TOOK THE CAR BACK TO HAVE THE INTERIOR STAIN TREATMENT DONE,THEY WERE RIGHT THERE WAITING FOR ME AND HAD THE CAR DONE IN 1 1/2 HRS,THEY GAVE ME A 2012 HYUNDAI TO USE SO I COULD GET A FEW THINGS DONE,WHEN DONE,THEY WERE RIGHT THERE WAITING FOR ME AND HAD THE CAR DONE IN 1 1/2 HRS,THEY GAVE ME A 2012 HYUNDAI TO USE SO I COULD GET A FEW THINGS DONE,WHEN I PICKED THE CAR UP THEY HAD WASHED IT. THIS IS A ONE OF A KIND DEALERSHIP. A+ More

