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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,347 Reviews

2,347 Reviews of Hyundai of Ft. Myers - Service Center

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September 15, 2024

Service was not at its best this time around. Waited 15 minutes before a service representative even came out to check me in. More

by jhymes52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonell
Sep 19, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 15, 2024

Forgot to install the battery that was on the work report. This caused a return visit the next day so the battery could finally be installed. Was disappointed that my wait time that I was using More

by GO2CAPEMAY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Simone Gerdin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers

September 14, 2024

Extremely helpful thank you for getting my car back on the road Aly is great More

by LJBBRIDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly, Eddie Braddock
Sep 15, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

September 14, 2024

"I was very satisfied as they quickly identified the dashboard issue and ordered a new radio." More

by johndmt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright
Sep 15, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, John, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

September 14, 2024

Great service. Very pleased! I would recommend it! Very informative and knowledgeable. Thanks you so much. 👍🏻 More

by glendagomes801
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leo
Sep 15, 2024 -

Hyundai of Fort Myers responded

Thank you, Glenda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 14, 2024

Team was amazing and Selena was knowledgeable and had me feeling comfortable bout buying out my lease. Thank you More

by cbradley7800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cossairt
Sep 15, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Selena and our team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

September 14, 2024

They do the best they can to do everything in a timely manner, and to keep you updated while you wait. More

by neluv4me03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas, A
Sep 15, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

September 14, 2024

Service person was good (Chloe) but that's about where it stopped. They didn't catch the low coolant while doing the various inspections. Even though they told me that the brake fluid needed changed. (They'r More

by Unhappy Customer007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe
Sep 18, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 13, 2024

Never had a problem taking my car here. The service is wonderful. The communication is excellent. More

by ingridrossoneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Sep 13, 2024 -

Hyundai of Fort Myers responded

Thank you so much, Ingrid, for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

September 13, 2024

Everytime i come in for service the experience is always good from beginning to end. More

by THETWOCABLES71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Sep 13, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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