Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,583 Reviews

2,583 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
October 28, 2024

The service advisor was excellent would surely recommend to my friends and family. Furthermore the place was clean More

by RODRILEY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright
Oct 28, 2024 -

Hyundai of Fort Myers responded

Rod, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

October 27, 2024

Service always great , Chloe was great , first time having her as my advisor, great asset to the awesome customer service team you already have . More

by bmdavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Oct 27, 2024 -

Hyundai of Fort Myers responded

It's great to hear that Chloe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

October 27, 2024

Had issues with my car. Quick and adventive. Quick on giving me rental. Gave me 7 days of rental. More

by adolfoacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Oct 27, 2024 -

Hyundai of Fort Myers responded

Adolf, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

October 27, 2024

I always take my car here to be serviced. Have always been satisfied with the work done here. Aly Napoleon was was excellent, and is a very efficient, nice and kind man. He represents your More

by QUILTA4265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Oct 27, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Aly and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

October 27, 2024

Excellent customer service no complaints or concerns enjoyed talking to the sales men wanting me to buy a new car More

by LMITCHIEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 28, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

October 27, 2024

Poor communication between the service reps and clients. My time is valuable . I made an appointment and had to wait for a simple oil change . They quoted 1 to 1 1/2 hours. After 1 hour and 15 minutes the v More

by Carolyn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Sanchez gets a -1 star from me
Oct 30, 2024 -

Hyundai of Fort Myers responded

Carolyn, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 27, 2024

The service advisor seemed like he was in a hurry. No matter what I mentioned he told me I could go buy it at the service department. After the car was ready, I took it through the 'car wash' which, More

by Jeanniebachner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Bickell
Oct 30, 2024 -

Hyundai of Fort Myers responded

Jeannie, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 27, 2024

My abs recall was done and the light stayed on they had no answer ! Really More

by Kevin cerone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Oct 30, 2024 -

Hyundai of Fort Myers responded

Kevin, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 27, 2024

Friendly staff, didn't take that long to service. Comfortable waiting area with TV and magazines available More

by jonesgerlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright
Oct 27, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

October 26, 2024

I was able to get in and out in less then 30 minutes and the advisor was very friendly More

by TATA312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio
Oct 27, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

...
67
...