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Hyundai of Cool Springs
Franklin, TN
1,517 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,517 reviews
November 21, 2013
Every experience I have had there, has been a good one. This time it was an oil change. Made an appointment, get in quick and get out quick. I was greeted with smiles from several different employees. I al This time it was an oil change. Made an appointment, get in quick and get out quick. I was greeted with smiles from several different employees. I also found out they will pick my car up from me at work, do the service and bring it back. Now that is SERVICE!! More
by RossMeser
August 30, 2013
I have gotten to know Brad from 2 previous visits. I had major problems with my 2013 Santa Fe's engine stopping just a few miles after starting. He was determine to find the solution. My vehicle had alr major problems with my 2013 Santa Fe's engine stopping just a few miles after starting. He was determine to find the solution. My vehicle had already been in two dealerships and HYUNDAI couldn't Fix the problem. After many days he just turned the lead technician loose to find the problem. Mike the technician found that the EMS was defective. Today, I had the oil changed and Brad assisted me. He really cares about giving his customers the best service. Thanks Brad More
by wnbennett
August 26, 2013
JJ Parsons and Van Hayes with Hyundia of Cool Springs made my recent purchase of a used Chevrolet pickup truck a very pleasurable experience. Both men were very professional and courteous during the sal made my recent purchase of a used Chevrolet pickup truck a very pleasurable experience. Both men were very professional and courteous during the sales process, and then provided excellent after the sale service by making sure the truck was totally ready to roll, and that I fully understood how to operate all the features on my "new" truck before leaving the dealership. Thanks guys. You did a great job! Alan Brown More
by albrown1
August 11, 2013
I had an exceptional experience with Hyundai of Cool Springs. They made a deal workable! No pressure; courteous and respectful; expedient. I will definitely spread the good word about Hyundai of Cool Springs. They made a deal workable! No pressure; courteous and respectful; expedient. I will definitely spread the good word about Hyundai of Cool Springs. Thanks to David and Mark for making it happen! More
by ccarlon
Employees Worked With
August 07, 2013
GREAT service and efficient too! I would recommend this dealership for service to anyone. Brad and Tim were very helpful, they listened, explained details of repairs to me and were very attentive. dealership for service to anyone. Brad and Tim were very helpful, they listened, explained details of repairs to me and were very attentive. More
by titansfan
Employees Worked With
Tim
August 04, 2013
I did have some concerns with the service department not completing service orders in a timely manner and not having vehicle parts in stock to complete the service otder when vehicle is brought in for servi completing service orders in a timely manner and not having vehicle parts in stock to complete the service otder when vehicle is brought in for service. It is very diappointing when you have to bring the vehicle back for them to complete the service the part was order for. More
by Gardencity
Employees Worked With
Zack Tilley
July 16, 2013
I came here to get a recall on my car my Elantra. The service guys had the best costumer service. They were very friendly. I would let others know about the great service. service guys had the best costumer service. They were very friendly. I would let others know about the great service. More
by NatalieSchusterman
Employees Worked With
Jason Leslie
July 13, 2013
My only complaint was how long it took. However, I was getting tires put on and my little boy had a play area. The representative even gave him a hotwheel for the wait. There were also snacks and coffee a getting tires put on and my little boy had a play area. The representative even gave him a hotwheel for the wait. There were also snacks and coffee available. More
by Genesia
July 07, 2013
The Hyundai of Cool Springs team make our purchase of a 2013 Elantra GT an excellent and easy experience. They went out of their way to make the purchase smooth, easy and fast. I'd definitely recommend thi 2013 Elantra GT an excellent and easy experience. They went out of their way to make the purchase smooth, easy and fast. I'd definitely recommend this dealership to my friends and will be back again when we need our next Hyundai. More
by cemrisq
July 06, 2013
Check Engine Light was on and cruise control wasn't working. Everything was serviced properly with friendly expert advice. Great Team of People with excellent customer service skills! working. Everything was serviced properly with friendly expert advice. Great Team of People with excellent customer service skills! More
by Amyrgaskins
Employees Worked With
Brad in Service Dept.
