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Hyman Bros. Infiniti of Richmond

Midlothian, VA

3.8
458 Reviews
We offer an incredible selection of exceptionally clean, low mileage used cars, trucks, and SUV's at very competitive prices. We are passionate in our search for finding the highest quality, low mileage automobiles. Our family has been in the new and used automobile business for over 66 years in Richmond, VA. Please take the time to carefully examine our used cars for their equipment, options, mileage, cleanliness, & history. Our pre-owned vehicles are priced to be the most competitive in the marketplace and we believe you will see exceptional value. All of our used cars are reconditioned to perfection in order to satisfy the most discriminating buyers. Don't be disappointed by purchasing a lesser quality vehicle.
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11840 Midlothian Turnpike

Midlothian, VA

23113

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Showing 458 reviews

August 19, 2015

Treated me like family! I had come down from Baltimore to look at a truck that I had seen through an online search. Working with the sales staff at Hyman Bros. was extremely More

by Powerarranger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniyal Khurso, Brad Abrahamson
August 19, 2015

Rather painless and I drove away with a nice vehicle! While buying a car can be rather stressful, my experience from the online search to purchase was pleasant and employees very professional. I would re More

by JW MAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Abrahamson
August 19, 2015

Awful place to buy a car This is an awful company. Went to look at cars and the salesmen was helping us and someone else at the same time. I hardly got to look at cars. Didnt More

by Staciem937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never got his name
Sep 03, 2015 -

Hyman Bros. Infiniti of Richmond responded

Hyman Bros. wants to thank you for the communication with us regarding service on your 2008 Toyota Prius 08/18/2015. While we are disappointed that your service experience was less than adequate we do appreciate the feedback and the opportunity to address your concerns. We’re proud of our cars and our company and we feel good about the work we’ve put into building a relationship with you. We want you to feel good about it too. We know an event like this will test our relationship so we want to repeat to you our basic promise- that everyone at Hyman Brothers is fully committed to making you as happy a owner as we can. Upon reading your review we addressed your concerns with staff. I know that you spoke with our night time receptionist about needing a loaner car and once she notified the general manger he was able to provide you with loaner car and she promptly called you to arrange the loaner, and he covered all the expenses for the battery replacement even though it was not a covered item, because we too felt that a battery should not fail so early in your ownership experience,. And after talking with you and your mother we understood why your review was less than stellar. We know that having a dead battery on the road is never pleasant experience for anyone. We wish these kinds of things didn’t occur in the car business, but they do, and we very much appreciate your understanding. Hyman Brothers Automobiles has been servicing the Richmond community since 1946 and with feedback from our many customers to guide us we hope to continue serving the Richmond area for another sixty-nine years. Please feel free to contact us if need service or advice on any car you may own. We look forward to an opportunity for a better review in the future.

August 10, 2015

Repeat Customer We have purchased two cars in two years from this dealer and would gladly recommend them to others and we do regularly. No pushy salesmen, all are he More

by Repeat Buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lance Wampler
August 06, 2015

Best experience possible!! The ENTIRE prosses was very pleasent pain free and no headaches no pressure AT ALL!!!! from the very fist phone call when I called Mr Vernon to the p More

by Saablover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Abrahamson
July 31, 2015

Mercedes - Benz Purchase It was indeed a pleasure working with Joe Taylor of Hyman Brothers in Richmond, Va. I came from North Carolina to make my purchase based on the best More

by eedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lance Wampler
July 26, 2015

Excellent Service Sales rep (Vernon) and account rep (Brad Abrahamson) were extremely courteous and helpful in the recent purchase of our new used vehicle. Brad was ver More

by TRUETABLLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Abrahamson
July 22, 2015

Great Sales Experience From finding the vehicle through the entire process of driving away in the car was painless, unlike almost every other used car sales experience I've More

by bdfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 21, 2015

We will buy here again My wife found our BMW X5 online at the Hyman website. After many phone calls and discussions about my trade-in and the purchase of a new vehicle we More

by KTKELLY78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Abrahamson
July 20, 2015

Wonderful The folks at Hyman brothers were very helpful and wonderful to work with! Really worked hard to get me what I wanted! I would defiantly return when lo More

by cdaniels23114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harold Mack
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