Hyman Bros. Infiniti of Richmond
Midlothian, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Treated me like family! I had come down from Baltimore to look at a truck that I had seen through an online search. Working with the sales staff at Hyman Bros. was extremely I had come down from Baltimore to look at a truck that I had seen through an online search. Working with the sales staff at Hyman Bros. was extremely pleasant - this family run business hasn't forgotten how to take care of the customer. The atmosphere at Hyman Bros. is relaxed and friendly, and at no time did I ever feel under any pressure. The financial transaction was straightforward and no fuss. Brad Abrahamson was friendly and knowledgeable about the finer details and we had a nice chat while we waited for a couple of Emails to arrive. Special mention to Vernon James who helped me through the entire process. We'd had several pleasant chats on the phone, so working with him was like buying a car from an old friend. I was not able to take delivery of the truck on the day of purchase, and Mr. James suggested I take the train when I returned to pick it up. He arranged for someone to pick me up at the station and the truck was detailed and ready to go when I arrived. I had asked for hard copies of the carfax and all service records that were handled by Hyman Bros. Daniyal Khurso printed them for me and then took me out for fuel before I left - they give you a full tank with your purchase, which was a pleasant surprise. That truck took over $60 of diesel! Everyone I dealt with at Hyman Bros. seemed to really enjoy working with their customers and making sure that they feel comfortable. For me, the experience was like falling off a log - I would highly recommend Hyman Bros. for your next used or new vehicle purchase! More
Rather painless and I drove away with a nice vehicle! While buying a car can be rather stressful, my experience from the online search to purchase was pleasant and employees very professional. I would re While buying a car can be rather stressful, my experience from the online search to purchase was pleasant and employees very professional. I would recommend the dealership to others. More
Awful place to buy a car This is an awful company. Went to look at cars and the salesmen was helping us and someone else at the same time. I hardly got to look at cars. Didnt This is an awful company. Went to look at cars and the salesmen was helping us and someone else at the same time. I hardly got to look at cars. Didnt get to see eveything I wanted. ended up getting a car and 9 days later is broke down. I had to pay to have it towed back there where they didnt want to give me something to drive in the meantime. I had to beg. Then when I called the next morning I was told there was nothing wrong with the car. When I told him it didnt start he said he would look at it again. Sorry to inconvienance you and ask you to do your job. 8 hours later they called to tell me it was ready. I went to pick it up and they wanted me to pay for it. Of course we had taken out an extended warranty on the car so it should have been covered. Plus it was within the first 30 days. They said nothing was wrong with it- yet wanted me to pay 500 dollars for a piece of xxxx they sold me. And of course they wont let me return it. They are dishonest and rude and completely useless. I would reccomend shopping anywhere else before you deal with these awful people. Also- posted my negative review on google and they called to 'fix things' where I was informed that a battery is not covered under warranty even though I only had it for a little more than a week. More
Repeat Customer We have purchased two cars in two years from this dealer and would gladly recommend them to others and we do regularly. No pushy salesmen, all are he We have purchased two cars in two years from this dealer and would gladly recommend them to others and we do regularly. No pushy salesmen, all are helpful and informative to especially Joe Taylor. The financing was even easy thanks to Lance Wampler, who beat our bank's offer by cutting the interest rate they offered in half. If you are in the market for a well cared for used car, these are the people to see. We'll be back! More
Best experience possible!! The ENTIRE prosses was very pleasent pain free and no headaches no pressure AT ALL!!!! from the very fist phone call when I called Mr Vernon to the p The ENTIRE prosses was very pleasent pain free and no headaches no pressure AT ALL!!!! from the very fist phone call when I called Mr Vernon to the point were I drove the car home to North Carolina and even after they have just been amazing they took really good care of us and you get the feeling that they really care you dont see that much these days they have gone above and beyond in taking care of a few minor things I found with the car they cordinated the process in a timely manner and I didnt have to reach out to them or feel the least bit as if they were giving me the run around they reached out to me and kept me updated thank you Vernon so much... More
Mercedes - Benz Purchase It was indeed a pleasure working with Joe Taylor of Hyman Brothers in Richmond, Va. I came from North Carolina to make my purchase based on the best It was indeed a pleasure working with Joe Taylor of Hyman Brothers in Richmond, Va. I came from North Carolina to make my purchase based on the best value for what I was seeking. Joe was both well informed and professional with a focus on assisting me with zero pressure. Joe made my experience an upmost positive experience both before and after the sale. Additionally, Lance Wampler was helpful to guide me towards the right decision making process. More
Excellent Service Sales rep (Vernon) and account rep (Brad Abrahamson) were extremely courteous and helpful in the recent purchase of our new used vehicle. Brad was ver Sales rep (Vernon) and account rep (Brad Abrahamson) were extremely courteous and helpful in the recent purchase of our new used vehicle. Brad was very upfront about details of financing and worked to get us an outstanding rate with one of their lenders when several other lenders passed us up. Vernon addressed any questions or concerns we had about vehicle before we picked it up. Highly recommend dealership and plan to return there first for any future purchases. More
Great Sales Experience From finding the vehicle through the entire process of driving away in the car was painless, unlike almost every other used car sales experience I've From finding the vehicle through the entire process of driving away in the car was painless, unlike almost every other used car sales experience I've had. Joe Taylor was knowledgeable, friendly and professional, and worked to make sure I was completely satisfied. I would absolutely recommend Hyman Bros to friends and family. More
We will buy here again My wife found our BMW X5 online at the Hyman website. After many phone calls and discussions about my trade-in and the purchase of a new vehicle we My wife found our BMW X5 online at the Hyman website. After many phone calls and discussions about my trade-in and the purchase of a new vehicle we knew this is where we were going to buy from. Even after the convenient telephone conversations I dreaded the trip to a used car dealership Once I met the salesman, Justin C Ransone, I was completely shocked at the work he and finance manager Brad Abrahamson had accomplished. I got more for my trade in than I expected, a better finance rate than I could have imagined and had the best experience ever More
Wonderful The folks at Hyman brothers were very helpful and wonderful to work with! Really worked hard to get me what I wanted! I would defiantly return when lo The folks at Hyman brothers were very helpful and wonderful to work with! Really worked hard to get me what I wanted! I would defiantly return when looking for a used car. More