Back

Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

Directions

By Type

Showing 1,598 reviews

July 23, 2019

Purchased a 2019 Ford Escape We were very pleased with the purchase of our 2019 Ford Escape through Hutcheson Ford. It did not take forever. They found the vehicle we wanted, th More

by rhondas0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Ryan Shockley, Amy Hitch
Jul 24, 2019 -

Hutcheson Ford responded

We value your business. Thank you for selecting Hutcheson Ford for your purchase of a 2019 Ford Escape. We are honored by the 5-star rating you gave to us and our employees. Please remember of oil change package of 5 for only $99.95. We wish you many happy miles ahead.

July 23, 2019

Work on my truck I called the service department a couple times about getting things done to my truck they were more than double the price than Sakelaris Ford was and More

by Cobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Welch, Gordy Wells, Dallas Gerding, Tyler Rolufs, Tyler Collins, Cameron Bogart, Kaitlin Brown
Jul 26, 2019 -

Hutcheson Ford responded

We would like to thank you for taking the time to fill out the survey and also talking with our service manager regarding your concern. We strive very hard to provide the best service at a competitive price and are happy to meet or beat any estimate from another Ford Dealer. We use a very structured parts and labor pricing system to ensure we are giving accurate estimates of repairs to our customers. We appreciate your business and will strive to earn your business in the future. Thank you.

July 22, 2019

year long adventure In April last year I asked Travis Holt to look for a truck for me. Problem was, i put a lot of qualifiers on him. used, long bed, around $10,00 and r More

by usafgreenland
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Ryan Shockley
Jul 22, 2019 -

Hutcheson Ford responded

We appreciate your business! We pride ourselves on doing due diligence to make our customers happy. Every request is met with our "Can Do Attitude". We wish you many happy miles ahead.

July 22, 2019

Very happy with my purchase Ron was very helpful in putting us in a vehicle we liked and that we could afford. Amy was very professional and informative when doing our loan pap More

by marybowman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Ron Riffel
Jul 23, 2019 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your purchase, Ms. Bowman. We value your business and appreciate your feedback. Please remember our 5 oil changes for $99.95 package for your service needs. We wish you many happy miles ahead.

July 19, 2019

Very helpful Drew Tucker was very helpful and was able to find exactly what I wanted right away. Would highly recommend him to help you purchase your next vehicle! More

by Kwithouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tucker
Jul 19, 2019 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your recent purchase. We greatly appreciate your business and the 5-star rating. We wish you many happy miles ahead.

July 18, 2019

Took care of our Explorer Helped us out on our Explorer that we purchased. We’ve had a few mechanical issues and they took care of it right away. Very good people to deal with. More

by benjaminmorton1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Dallas Gerding, Tyler Collins, Cameron Bogart
Jul 19, 2019 -

Hutcheson Ford responded

Thank you for allowing Hutcheson Ford to service your Explorer. Efficient and complete customer service is a top priority thus we greatly appreciate receiving your 5-star rating.

July 16, 2019

Awesome people and low pressure environment. No pressure to buy the most expensive thing on the lot. Awesome sales and finance team. Helped me find a car that will fit my family for years to come More

by zackrolens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Drew Tucker
Jul 16, 2019 -

Hutcheson Ford responded

Congratulations on your recent purchase. We pride ourselves on a high level of customer service; listening to the customer's needs and locating the vehicle that fits within their budget. Please remember use for your service needs as we offer an oil change package, 5 for only $99.95. We wish you many happy miles ahead.

July 15, 2019

Great Service Would have been stranded in southwest Missouri without a car but for the rental department at Hutcheson Ford. They even sent a shuttle to come pick me More

by slspf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin Brown
Jul 15, 2019 -

Hutcheson Ford responded

Thank you for selecting Hutch's Rent-A-Car. We appreciate your business and we are proud we were able to be there for you.

July 15, 2019

Great people and great place. They took their time and explained everything to me knowing I dont do their job everyday. Helped me get the car I wanted and worked the price so I'd b More

by snyderjayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Ron Riffel
Jul 15, 2019 -

Hutcheson Ford responded

Congratulations on your recent purchase. Treating customers like a member of the family is one of our tops motos. We wish you many happy miles ahead.

July 15, 2019

Friendly and comfortable The waiting area is very comfortable with nice amenities and the staff is very friendly. Top notch facility in service and sales. Even when only there More

by LGDAVISJR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Jul 16, 2019 -

Hutcheson Ford responded

Thank you for sharing your experience and rating us with 5-Stars. We appreciate your business and thank you for stopping in.

...
95
...