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Huntley Ford
Huntley, IL
2,097 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,097 reviews
August 17, 2026
I purchased a used 2023 Ford F150 Lightning from Huntley Ford and strongly recommend that anyone considering purchasing a vehicle here carefully compare the advertised price with every number in the final p Ford and strongly recommend that anyone considering purchasing a vehicle here carefully compare the advertised price with every number in the final paperwork. The exact vehicle I purchased was advertised for **$43,881**. I have the advertisement showing the vehicle, mileage, dealership, and price. My Retail Installment Contract, however, lists a **Cash Price of $55,844.06**. That is **$11,963.06 more than the advertised price**. I also traded in my 2018 Ford. Huntley Ford gave me a **$14,000 trade allowance**, paid off the **$11,205 balance**, and applied my remaining **$2,795 in trade equity as a down payment**. That trade credit is separately documented in the contract and does not explain the increase in the vehicle's cash price. The contract also separately lists a $3,000 service contract, $416 in license/title/registration fees, a $377.63 documentary fee, and a $35 optional ERT fee. I contacted Huntley Ford and requested an explanation and documentation showing how the advertised $43,881 price became a $55,844.06 cash price. I have not received a satisfactory response or an itemized explanation. I have retained the advertisement and my complete purchase and financing documents and am now submitting the matter to the appropriate consumer protection and regulatory organizations. I am sharing my experience so other buyers know to focus on the actual selling price in the paperwork, not just the monthly payment, and to compare it directly against the advertised price before signing. More
by charles.beamon
August 17, 2026
Huntley Ford Service made my maintenance appointment simple from beginning to end. The staff was welcoming, explained every step clearly, and completed the work on schedule. simple from beginning to end. The staff was welcoming, explained every step clearly, and completed the work on schedule. More
by Marcurn
Employees Worked With
Nate
August 17, 2026
My vehicle was diagnosed quickly, and the recommended repairs were explained in detail before any work began. The honesty and professionalism were greatly appreciated. repairs were explained in detail before any work began. The honesty and professionalism were greatly appreciated. More
by Dev
Employees Worked With
Josh
August 17, 2026
The service department made my first visit extremely comfortable with friendly employees and efficient service. I will definitely return for future maintenance and repairs. comfortable with friendly employees and efficient service. I will definitely return for future maintenance and repairs. More
by Sameena
Employees Worked With
Steven
August 16, 2026
I received outstanding customer service from the moment I arrived until I picked up my vehicle. The repair was completed on time, and everything was explained thoroughly. arrived until I picked up my vehicle. The repair was completed on time, and everything was explained thoroughly. More
by Denise
Employees Worked With
Christian
August 14, 2026
My service advisor kept me informed throughout the repair process and explained every recommendation clearly. The communication made the entire visit smooth and reassuring. process and explained every recommendation clearly. The communication made the entire visit smooth and reassuring. More
by Anthony
Employees Worked With
Steven
August 13, 2026
The service advisors were knowledgeable and answered every question without pressure. I left feeling confident that my vehicle had received quality maintenance from experienced professionals. every question without pressure. I left feeling confident that my vehicle had received quality maintenance from experienced professionals. More
by Find Flights
Employees Worked With
Steven
August 13, 2026
Scheduling my service appointment was simple, and the check-in process was efficient. My vehicle was finished when promised, and everything was completed exactly as expected. check-in process was efficient. My vehicle was finished when promised, and everything was completed exactly as expected. More
by Denai
Employees Worked With
Christian
August 12, 2026
I've consistently had a great experience with Huntley Ford Service. The staff is professional, communicates clearly, and completes repairs on time while providing excellent customer service throughout th Ford Service. The staff is professional, communicates clearly, and completes repairs on time while providing excellent customer service throughout the visit. More
by Sandy
Employees Worked With
Rudy
August 11, 2026
I brought my vehicle in for maintenance. Exceptional service from Huntley Ford. Exceptional Service from Galen, the person who assisted me from the start. A+++++ Exceptional service from Huntley Ford. Exceptional Service from Galen, the person who assisted me from the start. A+++++ More
by Joshua Nederland
Employees Worked With
Christian
