Huntington Beach Mazda

First things first, I do not have any loyalty to any salesman. I was looking for one thing, the best price on the car I wanted. I was sent to Huntington Beach Mazda via the Costco New Car Purchase Pro salesman. I was looking for one thing, the best price on the car I wanted. I was sent to Huntington Beach Mazda via the Costco New Car Purchase Program. They set me up with the internet sales manager, Joe Rosales. Joe was very polite and friendly. He punched up the info on the car I wanted and gave me the price. I was very happy. No fuss, no muss. Only problem, the car belonged to another dealership. He said he would work on getting it transferred here so I could buy it. He called me later that day and said he had the car sitting in his lot. I told him I would come in the next day after work and buy it. Deal done! Now for the amazing part, even though I was looking for the best price, I found the best salesman. Friendly, straight to the point, no high pressure for add-ons (even though he did offer them, heck, that is his job). Bottom line, I would buy another car from him any time. He was great! More

Well it all started with going to the furthest dealership from home and working my way back on April 13, 2013. What a mistake!! At the end of the day we ended up emailing Joe Balisalisa at Huntington Beach M from home and working my way back on April 13, 2013. What a mistake!! At the end of the day we ended up emailing Joe Balisalisa at Huntington Beach Mazda because we had changed our mind on the type of Mazda 3 we wanted, with an online quote in hand,I thought to myself this sounds a little to good to be true but lets drag ourselves down to Huntington Beach Mazda. Guess what, we get there and Joe B. has gone home for the day. Great we are going to be handed off to some other guy who can't find the email, not sure he has the car, or tell us that was not an out the door price. NOT EVEN CLOSE !!!!! We were handed off to JOE ROSALES and the purchase was GREAT. Joe Rosales new exactly what we were there for, exactly the price we were quoted, and had no problem when i changed the color i wanted. The paper work went quick and easy. The finance guy was easy to work with and the price came out to the penny when compared to the online quote. Joe even threw in some extras we ask about after the fact. These guys truly treat you the way a consumer should be handled. No passing you off to the next guy messing with your head. Got out off there quick and easy. More

" Best Dealership Experience Ever ", On " Best Dealership Experience Ever ", On March 23,2013 our family went to Huntington Beach mazda , to shop for a dependable used car for our daught " Best Dealership Experience Ever ", On March 23,2013 our family went to Huntington Beach mazda , to shop for a dependable used car for our daughter, our salesman was ED Southfield . I can actually say in truth that Ed & company made this the best dealership experience ever.. We ended up purchasing a 2010 mazda 3 at a great price and financing % . Ed was very helpful in all areas, he made us feel very comfortable and secure with our purchase. He explained every step of the purchase and automobile at hand. Ed introduced us to most of the staff at the dealership and they were all very kind and caring. Huntington Beach Mazda is very fortunate to have ED Southfield as a salesman. Thank you so much Ed for the best dealership experience ever. More

It's very unnerving to walk into a major life purchase and be treated as if you were standing on line for a Sears microwave. That is what I repeatedly felt like working with other dealerships. OC purchase and be treated as if you were standing on line for a Sears microwave. That is what I repeatedly felt like working with other dealerships. OC Mazda changed all that. More often than not, a typical salesman at competing dealerships had no redeeming qualities. No knowledge of the vehicle, no human element, no incentive to work with you or even provide the illusion of. OC Mazda has the ultimate trifecta: Knowledge, Humanity, and Great Prices. Although I've read outstanding reviews of other employees here, I wouldn't risk NOT working with Joe Rosales, whom I had the pleasure of doing business with. He met my offer EXACTLY, he outbid my outrageous bank loan by HALF, he gave me some wiggle room on an extended warranty, and above all else... was TOTALLY DECENT AND HUMAN. My initial internet contact Joe Balisalisa was also very forthcoming and respectful and got the ball rolling on my deal. I bought a used Kia Sportage, so mind you this was not a true Mazda experience. I can only imagine how they are dealing with their own manufacturer. I will be back in a few years to buy a new Mazda directly from this team. No doubt in my mind. Bobby V.'s an excellent Finance man. Big Joe Rosales is truly a rare breed among salesmen. Buy from OC Mazda! More

We went to Mazda Huntington Beach to look at the new CX5, we were sent there via Costco. We absolutely loved the CX5, the service we received was helpful, informed and very friendly. We wouldn't hesitate in we were sent there via Costco. We absolutely loved the CX5, the service we received was helpful, informed and very friendly. We wouldn't hesitate in sending our family or friends to this dealership. You can tell they all work well together their such a great team. More

Ed went above and beyond my expectations when buying my new car. I had gone to several dealerships looking for the car and wanted and every one tried to make me settle for one I didn't want or for a price new car. I had gone to several dealerships looking for the car and wanted and every one tried to make me settle for one I didn't want or for a price that didn't work for me. Ed not only got me my perfect car he got it for the price I wanted with no issue. He was personal and made me feel like I had known him for years. He was genuinely interested in not only my needs for a new car but in my personal life. I will be recommending not only Ed but the entire Huntington Beach Mazda Family to anyone and everyone I know. Thank you for my new car! You guys are AMAZING More

I was really impressed with the customer service at this dealership. Ed, our salesman, was extremely knowledgeable about the product he represented yet was not pushy or overbearing like the stereotypical c dealership. Ed, our salesman, was extremely knowledgeable about the product he represented yet was not pushy or overbearing like the stereotypical car salesmen. He was friendly and easy to talk to. All car salesmen should be like Ed. Everyone we dealt with was friendly and accommodating. Another excellent example of great customer service is Bob in their service dept. Nothing bad to say about this dealership. I've had one other great experience with a car dealership, low and behold it was a Mazda dealership in Tustin...owned by the same man who obviously models exemplary customer service to his team. More

Ed was great. I know we were a hard sale but he worked with us. We got in the price time we wanted, with the extras we wanted too. I'm super happy with my car. Also, I'm excited I get one free car wash with us. We got in the price time we wanted, with the extras we wanted too. I'm super happy with my car. Also, I'm excited I get one free car wash a month too! More

We had been looking for a new car and weren't sure what we wanted, but we read Consumer's Report and decided to test drive a Mazda. I loved it the moment the motor started ! It was so quiet and I lik what we wanted, but we read Consumer's Report and decided to test drive a Mazda. I loved it the moment the motor started ! It was so quiet and I liked to drive it. I felt completely comfortable behind the wheel. Our saleman was Ed Southfield and he was helpful, answered all our questions and best of all, he was NOT pushy. Ed was low keyed and listened to our wants.Thank you, Ed, for a great experience. Sincerely, Ginger Lemke, By the way after we bought the car, we met everyone in the sevice dept. They couldn't have been nicer. More

This was the first car purchased by my little sister (I was the co signer), and Ed made the experience great for her. He made her feel like a valued customer and she is very happy with the car she came hom was the co signer), and Ed made the experience great for her. He made her feel like a valued customer and she is very happy with the car she came home with. We would both HIGHLY recommend this dealership and especially Ed to any friends, family, or coworkers who are in need of a car. - Danni More