Huntington Beach Ford

Almost ippped of BIG TIME Drove quite a distance after 2 lengthy conversations with Alex Barajas. When I arrived at the dealership nothing but lies and lies and lies. Really b Drove quite a distance after 2 lengthy conversations with Alex Barajas. When I arrived at the dealership nothing but lies and lies and lies. Really bad More

Dishonest Do not trust a word that that Alex Barajas (car salesman) says, he is an ABSOLUTE liar and supported by the dealership apparently. Additionally after Do not trust a word that that Alex Barajas (car salesman) says, he is an ABSOLUTE liar and supported by the dealership apparently. Additionally after 3 hours I left the dealership without a vehicle as finance tried to slip an aftermarket warranty into the deal. More

Bait & Switch, Sleazy, rude, and waste of time A wasted day for two adults. I spoke to the salesman in the morning and made sure the truck was available and I agreed to pay the price they were adve A wasted day for two adults. I spoke to the salesman in the morning and made sure the truck was available and I agreed to pay the price they were advertising it for online. I drove two hours with another adult to pick up the car. When I arrived there around 4 PM the truck was waiting and the salesman took me for a ride in it. The truck was as advertised so we went inside to do the paperwork. That is when the nastiness and lying started. I declined their overpriced warranty program and other items they were trying to sell me. I came prepared to pay cash and leave with the truck. When the sales manager, Tim McDonnel, told me I needed to pay for it through his financing or walk away from the truck I knew I was in trouble. That was not stipulated in the ad or anywhere up until that point. This was a bait and switch move. Bait them in with something and then change the deal once they wasted their time coming in. They have everything to gain and nothing to lose by wasting your time so why not lie to get you into their store. That alone is reason enough to not do business with these people. Tim likes to act tough and not smile and just give you a hard time. He declined a bank check for the full price including tax and tags. The price advertised online and agreed to on the phone and on the test drive. Tim also declined my offer to drive up the street to the local bank and get a new bank check from them. He insisted I go get cash, over $30,000, 15 minutes before the bank closes. I phoned the bank and asked if they had $30,000 cash and they said no, they did not. I then asked Tim again if a bank check from that local bank would be okay and he said no. I needed to finance it through him. He was being rude and attempting to intimidated me. The guy was a real xxxxxx. This is classic old-school high-pressure intimidation sales. He wanted me to accept his crappy finanincing or walk from the deal. This was something I was not willing to do. I would not be doing business with Dirty Tim or the dealership he represented so I thanked the salesman, Raul, for his time and left the lot. Do yourself a favor and avoid this dealership at all cost. Unethical people doing unethical things. Don't wast your day driving out there, you will regret it. More

I have filed a complaint with the Attorney General! Beware of this dealership! Watch out for Steve "floor manager, Edgar and Alex Stauber "sales manager." This dealership is as slimy as it gets. #1 they Beware of this dealership! Watch out for Steve "floor manager, Edgar and Alex Stauber "sales manager." This dealership is as slimy as it gets. #1 they pulled a bait and switch, lied about the car in question. Steve stated repeatedly he had sold the car in question that very day, well I found it at the back of the lot. Came back the next day to cut a check and he gave me the same story. They were pushing Fords on me and I was there for the Honda Insight. #2 - they duped me into filling out a form, lied to my face repeatedly stating they would not run my credit and they did. When I called them to asked them to remove the inquiry Steve and Alex both mocked me and refused. --- I am so relieved I did not purchase my vehicle from this dishonest shady dealership. I went down to Honda Westminster and purchased my new vehicle with no hassle, no lies, no deception. More

Your one of the good ones I have been a customer at hb ford for over 2 years. There was a mishap with my vehicle but the dealership told me they would fix it and they did. Ever I have been a customer at hb ford for over 2 years. There was a mishap with my vehicle but the dealership told me they would fix it and they did. Everyone is friendly a lot of former military personnel in sales. I'm pretty sure I saw one in that movie Act of Valor but i'm not sure, yet that's neither here nor there. The fact is they made good on a situation that was unfortunate, and kept a promise. I'll be bringing the car back for its scheduled maintenance. If you enjoy being treated well, HB Ford may be a relief to an otherwise exhausting and possibly insulting vehicle purchasing nightmare. More

Excellent Customer Service This dealer has the best customer service. Edgar Canedo did an amazing job helping me and my husband find a car that we really want within our budget This dealer has the best customer service. Edgar Canedo did an amazing job helping me and my husband find a car that we really want within our budget. Edgar has a great customer service skills and I will recommend him to anyone. I got a great deal on a car that I love. More

Excellent customer service The staff at Huntington Beach Ford are top notch! Edgar Canedo and Dan Lucha did an excellent job showing my wife and I several SUVs. They were very The staff at Huntington Beach Ford are top notch! Edgar Canedo and Dan Lucha did an excellent job showing my wife and I several SUVs. They were very patient as we know how difficult and picky we are. We gave Dan a price that we could afford and he got us something better than we thought we could ever get. Max in finance was a treat to deal with. Thanks to all at HB Ford! More

THE BEST DEALER OUT OF 4 Dealers!!! I called Rozz to see what's the deal with their Ford explorer, and luckily i called in time they gave me best deal for my new baby!!! I cant believe i I called Rozz to see what's the deal with their Ford explorer, and luckily i called in time they gave me best deal for my new baby!!! I cant believe i was only there for 30 mins. with the paperwork and all that goodstuff! aaahhh! The best dealer, best sales person--Rozzz, friendly, fun, straight to the point, no bs! i love this dealership and I could see that they value their work much to make people happy! yaaay!!! More

STEER CLEAR I am only giving one star because I have too. WORST dealership in the world. I purchase a 2012 edge 2 weeks ago it is in the shop needing a new starte I am only giving one star because I have too. WORST dealership in the world. I purchase a 2012 edge 2 weeks ago it is in the shop needing a new starter, new brakes AND A NEW FUEL LINE when I pump gas the car pours gas from the fuel line and it is very hard for me to believe they didn't know about this issue prior to selling me the car. Not only do I now have issues with my 2 week year old car they charged me $1975 for "portfolio" my extended warranty they were giving me as a "Gift" these people are xxxx! When I went in too complain of course everyone scrambles and says OHHH I thought you knew you were being charged For that. NO I am sorry Mr. xxxxxxxx when someone tells me they're gifting me a warranty I assume I am not being charged! STEER CLEAR OF THIS PLACE!!!!!!!!!!! More