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Huntington Beach Ford
Huntington Beach, CA
933 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 933 reviews
January 03, 2018
Great Service! This is my 3rd time purchasing a car from AJ with the help of Alex and my husband and I are beyond thrilled with the service. It’s always great feelin This is my 3rd time purchasing a car from AJ with the help of Alex and my husband and I are beyond thrilled with the service. It’s always great feeling comfortable with buying a car and they make the process as easy as possible! I would definitely recommend them in the car buying process! More
by Sgelling339
December 09, 2017
dissatisfied and disappointed Original reason for service was fuel delivery failure and front end suspension noise, After a week in the shop and almost $3,000.00 later my 2002 T-bi Original reason for service was fuel delivery failure and front end suspension noise, After a week in the shop and almost $3,000.00 later my 2002 T-bird was back on the road. Though it is 15 years old it has less than 50,000 miles, has always been garaged and well kept..... not a daily driver. It was nearly 2 weeks later when I dove the car at night for the first time since going to HB ford. That is when i discovered that the speedometer dash light was out. Brought the car back to HB ford and after inspection was told that a FEM module needed replacement. A small electrical part that cost over $700.00 plus $480.00 in labor!!! For what appeared to be a burnt out light bulb!! That by the way was working perfectly before my original visit to HB ford. Of course when this was brought up the service writer stated there was no connection to the electrical fuel system repairs ...just a coincident ......I don't think so.. Late Thursday afternoon over a week later i was called to pickup the car, After reluctantly paying for what I still consider a repair that was caused by the previous service my car was brought out to the front. Santa Ana winds have been blowing all week, the outside of my car was filthy with dust and mechanics hand prints. But worse the windows must have been open all week because there was dust covering the entire interior. The level of customer care is the lowest i have ever experienced at a dealership or independent repair facility. Slow, Irresponsible, inconsiderate, overpriced and sloppy. More
by bill
Employees Worked With
alfredo carlos 349
September 16, 2017
RUDE & SCAMMERS where doi start ? so i found this car online that they have for $13590 i called and talked to Kyle and he called back and said yes the car is availabl where doi start ? so i found this car online that they have for $13590 i called and talked to Kyle and he called back and said yes the car is available and i can go and purchase it and he asked how i was going to pay and i told him cash , he said that he has to talk to his manager and get back to me and 30 minutes later i didnt get a call back from him so i called him again and this is what he said : MY BOSS said the price will be $14590 and i asked why ? he said i dont know my boss said we are not making money on this and he wants to finance it but since i was paying cash it will $1000 MORE. i asked to speak to his manager & he said that he was busy and i will get a call back , I DIDNT . i called back 4 times and they kepts hanging up on me so finally i got a hold of STEVE the manger . he was very RUDE & didnt care about my business . and he was giving me the run around, finaly he said we somthing about dealer policy and i asked him if the policy could be broken for $1000 MORE THAT THEY WANTED ME TO PAY and he simply said YES it is what it is . More
by MIKEMOE
Employees Worked With
KYLE & STEVER ( MANAGER )
August 30, 2017
Never a better experience buying a car AJ knows his stuff! Never have I had a enjoyable experience buying a car until now. Thanks HB Ford! I will be back when the time comes. AJ knows his stuff! Never have I had a enjoyable experience buying a car until now. Thanks HB Ford! I will be back when the time comes. More
by Fdcordova
August 28, 2017
Service was great Craig Parham was great and fast and got me a very great deal on a Ford F-150. Had a great experience show me everything on the truck and very friendly Craig Parham was great and fast and got me a very great deal on a Ford F-150. Had a great experience show me everything on the truck and very friendly. Will definitely tell friends who are looking for cars or trucks about this dealership and tell the to ask for Craig. More
by Luismunoz714
Employees Worked With
Craig Parham
August 20, 2017
Very Easy Sale We've purchased two vehicles from HB Ford now. The last vehicle was a truck that was on another dealers lot. Because I wanted to deal with HB Ford ag We've purchased two vehicles from HB Ford now. The last vehicle was a truck that was on another dealers lot. Because I wanted to deal with HB Ford again, I gave the salesman I was dealing with, Todd, the VIN and he was able to work out a trade a deliver the truck to me. Todd is a great salesman and stayed until after 10pm to deliver the truck to me as soon as possible. We also service our 2014 Flex at this dealership and have not had any issues. Kris More
by Kris Castro
Employees Worked With
Todd Mcarthur
August 15, 2017
Beware of finance department Had a bad experience with finance putting in hidden costs for extended warranty. When finally removed and refund issued it had been over 2 mo. Alex Had a bad experience with finance putting in hidden costs for extended warranty. When finally removed and refund issued it had been over 2 mo. Alex was the only positive aspect of our overall experience. Would recommend him. More
by Louie/navy
August 09, 2017
Fantastic dealership This is my second vehicle purchase in the past couple of years. My salesman was AJ Slayton. This man has went out of his way so I could pick the right This is my second vehicle purchase in the past couple of years. My salesman was AJ Slayton. This man has went out of his way so I could pick the right SUV for me. No pressure on the sales, just nothing but professionalism. I recommend AJ to anyone. Thanks for my new ride. I love it.. More
by Mustang
Employees Worked With
AJ Slayton
July 31, 2017
Aj is the best ive been saving my money for a long time and i was not going to buy ford untill i steped in this dealership and met one of the best car sales man in t ive been saving my money for a long time and i was not going to buy ford untill i steped in this dealership and met one of the best car sales man in this dealership. AJ is who changed my mind about ford and he made me to actually love the ford cars and made me to get a mustang ecoboost and i love the way that he helps his customers and cares about them and not only because of selling a car but he respects the art of cars and respect his customers thank u AJ i love u 🙂 More
by Kia
Employees Worked With
AJ slaton
July 18, 2017
New Car Smell Thank you Alex and AJ for your making our purchase of our new 2017 Ford Explorer Limited so nice and easy... you guys rock!! Great prices and atmosphe Thank you Alex and AJ for your making our purchase of our new 2017 Ford Explorer Limited so nice and easy... you guys rock!! Great prices and atmosphere no pressure will be back! More
by Culprit
