Huntington Beach Ford

Fantastic experience I came in with little hope of finding a car, but Rene quickly changed that. He identified my needs and made the unpleasant process of buying a car a I came in with little hope of finding a car, but Rene quickly changed that. He identified my needs and made the unpleasant process of buying a car a great experience. Rene was attentive and respectful. It also helped that he was quite funny. I am fully happy with my experience at Huntington Beach Ford and with Rene. More

Awesome customer service ! William Knowles was very professional, knowledgeable, and helpful. He was able to help me find the vehicle I was looking for, at the right price (I lo William Knowles was very professional, knowledgeable, and helpful. He was able to help me find the vehicle I was looking for, at the right price (I looked for over 3 months prior to meeting with William) I would 100% recommend anyone to go to Will if your interested in a new/used vehicle! More

Excellent customer service! Very personable and good custome Rene Anguiano was awesome took care of me great I would recommend him to everyone. He got me a great deal at the monthly payment I wanted Rene Anguiano was awesome took care of me great I would recommend him to everyone. He got me a great deal at the monthly payment I wanted More

Excellent Team Experience Shout out to Rene Anguiano. I requested information on EcoSport after work hours and didn't expect a response for a couple of days. Awesome, Rene co Shout out to Rene Anguiano. I requested information on EcoSport after work hours and didn't expect a response for a couple of days. Awesome, Rene contacted me the next morning! He sent me photo's and window sticker immediately following our phone call. I was in my new car within 2 days of my initial inquiry. Rene and Mike were extremely friendly and helpful. They were there to look out for my best interest and not try to sell me something I wasn't looking for or needed. THANKS!!! More

Awesome experience thanks curt Had a great time with working with curt ford he listened to me and met my needs. I know it wasn’t the easiest deal but they finally made it happen I Had a great time with working with curt ford he listened to me and met my needs. I know it wasn’t the easiest deal but they finally made it happen I love my new truck. Couldn’t have asked for more thank you curt and he ford am going to refer my friends and family More

Sold a new car with undisclosed lot damage I began the purchase of my second new ford while overseas on military duty and after a drawn out and unpleasant conversation with the salesman, I chos I began the purchase of my second new ford while overseas on military duty and after a drawn out and unpleasant conversation with the salesman, I chose to proceed with the purchase. The car in question was one of the last few left nationwide and I am very particular about my vehicles. There were some questionable practices while closing the sale, including loosing my original carbon copies of the contract. As an out-of-state buyer, the vehicle had to be shipped to me. Upon receiving, washing and inspecting the vehicle over 10 paint blemishes were discovered in multiple places on the car. Some of the damage is indicative of previous efforts to repair damage, patterns of scratches suggesting light collision, sanding marks on adjacent body panels, etc. The car had to be towed via flatbed to two different shops in my home state to document and repair the damage. I filed a case against the dealership with Ford corporate to seek reimbursement. Awaiting response from the dealership as of this writing, June 2018. More

Most Patriotic Dealership in America ALE X, the fleet sales manager gave me a great deal on a new Mustang and AJ was a great Sales Man washed my car and valued my trade in. 5 STARS... ALE X, the fleet sales manager gave me a great deal on a new Mustang and AJ was a great Sales Man washed my car and valued my trade in. 5 STARS... More

Best purchasing experience we have had!! We had been in the market for a used Ford F250 Diesel for a few months. At the price we were looking at the trucks we were finding were 80 to 100,000 We had been in the market for a used Ford F250 Diesel for a few months. At the price we were looking at the trucks we were finding were 80 to 100,000 mile trucks. I was referred to HB Ford and started working with AJ and Alex. We really can't say enough about their professionalism. They were not pushy at all and showed us a number of great vehicles. In the end they offered us such an amazing deal that we were able to get a new 2018 F250 for literally a few grand more than a few year old used truck. They bent over backwards to make the process painless and quick. We literally got there, selected our vehicle, test drove it, AJ went over every aspect of the vehicle, we did all the paper work on the new vehicle, they evaluated our trade (they gave us 1500 more than another local dealer offered), did the paperwork on our trade, they had our new vehicle prepared, and we were on our way in about 2 hours. From the previous experiences we have had including at luxury class dealers this was the quickest and best experience was have had. Our salesman AJ was hilarious, was very knowledgeable, and was efficient. We highly recommend HB Ford, and I highly recommend working with AJ and Alex. More

Was so good the first time I bought a 2nd car I bought a Fusion for myself in October and my wife fell in love with the Edge. Alex, the sales manager made the process so smooth the first time that I bought a Fusion for myself in October and my wife fell in love with the Edge. Alex, the sales manager made the process so smooth the first time that when we were thinking of replacing my Escape, we had to go back there again. AJ was our salesperson both times and he was really great, gave us top notch service and also did a great job of explaining all the Hi-tech features on our new Edge. This is the place to go for a vehicle they treat you great. More

Extended warranty scam They forced me into buying the extended warranty of $2000 saying they can’t write the contract without it, but that I can cancel it within 60 days and They forced me into buying the extended warranty of $2000 saying they can’t write the contract without it, but that I can cancel it within 60 days and I’d receive the full refund. Well, I canceled it within a week. Over 3 months later, I have yet to receive my refund of $2000. It’s been processing... Absolutely terrible experience. Shame on them! More