Hunter Chevrolet
Charlotte, NC
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335 Reviews of Hunter Chevrolet
I am so frustrated with this service department. I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service de I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service department for over a year. Mr. Terrell provides excellent customer service. The managers, well the can do more and provide more benefits due to as much I have been through. I have been as professional as possible due to the circumstances this service department has put me through. I would give them one star, but Mr Terrell has been excellent. More
Great service and very pleasant and knowledgeable associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to do the right thing!! More
A high of Two stars because the recall repair was quick and the waiting area was nice. Should be a one star because the problem I requested to be repaired was not completed and was not checked or confirme and the waiting area was nice. Should be a one star because the problem I requested to be repaired was not completed and was not checked or confirmed before they delivered my vehicle back to me. I am absolutely frustrated that I paid $70,000 for a new vehicle and the radio or the sounds will not work! Automatic Carplay does not work and I continually have to re-boot my system, exit my vehicle, lock it for 10 minutes than unlock it to get my radio to work (sometimes!!!) I should have known this was a problem when it took 2 hours for the Onstar to connect when I was delivered the vehicle. More
They kept their word and stuck to everything they told me on the phone. Such a welcome change from dealing with dealership that plays the bait and switch games. on the phone. Such a welcome change from dealing with dealership that plays the bait and switch games. More
I purchased a car from here in the evening when it was dark out. So the next day we checked the engine and stuff and the oil was only showing on the tip of the dip stick. They didn’t inform me of my inter dark out. So the next day we checked the engine and stuff and the oil was only showing on the tip of the dip stick. They didn’t inform me of my interest rate, or loan company. The trade in car ran both days before they come to pick up but when they come to pick up they said it wouldn’t move. Now this is their car now and I had to have it towed to the dealership. Now I can’t get anyone to call me back about my tag. Their customer service is very poor and I would never purchase a car from them again. They just wanted the sale and do not care about the customer. I am very displeased with this car dealership. More

