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Hugh White Honda
Columbus, OH
585 Reviews
The team at Hugh White Honda would like to welcome you to our dealership in Columbus, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you're looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 585 reviews
October 31, 2011
My ex and I bought a new Civic from Jim last year and he treated us great, so now that I needed a used car for myself I went to Jim. What a major disappointment, my credit is poor right now and I knew my op treated us great, so now that I needed a used car for myself I went to Jim. What a major disappointment, my credit is poor right now and I knew my options were limited but felt that because Jim was good to me then I would receive the same treatment, I was wrong. They were able to secure financing through a sub prime lender but the cars Jim showed me were absolute crap for an overly inflated price. And to add insult to injury he told me that I should look into buying a $1000 car with my down payment until I fixed my credit issues. I am the type that would be a customer for life if I was treated well, but after this experience I won't ever step foot on Hugh White's lot again. Not only did they lose my business but they lost the business of a friend whose daughter is looking to buy a used Accord. More
by AJ43228
Employees Worked With
Jim Jeffers
August 11, 2011
I requested a quote over the internet and started a game of email-tag. I started working with Ali Blair, but either she did not receive or did not read my email. Jerry Atkinson emailed me to check in and ma of email-tag. I started working with Ali Blair, but either she did not receive or did not read my email. Jerry Atkinson emailed me to check in and make sure that they were "getting me taken care of." It seemed weird to me that two of his emails were sent at 12:00am and 2:55am. After that, Ali emailed me to ask how she could help. When I re-asked for information on my choice of model and trim level, she replied that the dealership had none and were not scheduled to get any in months. They didn't do anything particularly bad, but it was an annoying waste of time. I feel like she should have been more up front about their lack of incoming inventory when they first received my request for a quote. More
by BuckeyeCVM
Employees Worked With
Ali Blair and Jerry Atkinson
August 06, 2008
The main reason I'm writing is to mention that Hugh White Honda has service until Midnight. That's service! The people I encountered were helpful. The customer waiting area was the best I've seen. Friendly e Honda has service until Midnight. That's service! The people I encountered were helpful. The customer waiting area was the best I've seen. Friendly employees and a clean facility says a lot about how the place is run. To top off my good experience, I got free coffee and my Accord got a free car wash. More
by AccordLuv
Employees Worked With
Service Dept
July 12, 2007
They are really excellent to deal with. I walk in and dealt with a guy name Jim. Wanted to get a quote and test drive an Accord. He gave me the keys and didn't ride with me which gave me freedom just t dealt with a guy name Jim. Wanted to get a quote and test drive an Accord. He gave me the keys and didn't ride with me which gave me freedom just to experience the car without a salesman yapping in my ears. Then when I got back, there was no pressure at all and he gave me a quote in writing that was below invoice. The only reason I didn't buy from them is because I liked the Passat better than the Accord. But Jim was definitely the best salesperson I've dealt with. More
by bmwandvw
