Howell Motors Ford
Lockport, NY
Filter Reviews by Keyword
By Type
209 Reviews of Howell Motors Ford
Inquired about a used vehicle there via email. They sent me a text for some reason and I replied that it is best for me that they email me. Never heard back from them This is the second time thi They sent me a text for some reason and I replied that it is best for me that they email me. Never heard back from them This is the second time this has happened to me from this dealership. I will not view their web site again More
Great deallership ,great service ,employees great,what is lacking waiting area something needs worst to be done.Worst that I have ever been to.Needs a big upgrade. lacking waiting area something needs worst to be done.Worst that I have ever been to.Needs a big upgrade. More
Leasing of a new vehicle It was a pleasure doing business again with Howell Motors and especially Pat O'Malley. As always Pat was very professional and patient in getting me It was a pleasure doing business again with Howell Motors and especially Pat O'Malley. As always Pat was very professional and patient in getting me set up with my new lease. He went above and beyond in explaining all the new SUV details and how to set/change certain items in the SUV and in how a lease works. I even received a new toy, a tablet, which Pat set up for me. I have dealt with Howelll Motors for the last 20 years and will continue to do so in the future. Thank you again Pat for another smooth transaction. More
Pat O’Malley was very helpful and our deal went through flawlessly. Thank you so much for making our visit quick easy and painless. Natalie Myers flawlessly. Thank you so much for making our visit quick easy and painless. Natalie Myers More
Howell Ford takes good care of their customers. My wife & I are very pleased with the outcome of our purchase from Pat O’Malley. He is very knowledgeable about Ford vehicles and gives great advice t My wife & I are very pleased with the outcome of our purchase from Pat O’Malley. He is very knowledgeable about Ford vehicles and gives great advice to help in making a decision. We appreciate that because buying a new car can be a bit overwhelming, and his calm demeanor makes the experience smooth. We have purchased 2 other Ford vehicles through Pat and highly recommend Howell Ford. More
I have always been treated with respect and kindness. Sales people are straight up honest with their customers. Have been buying cars from there for years and always have been satisfied. Would recommend Sales people are straight up honest with their customers. Have been buying cars from there for years and always have been satisfied. Would recommend them to anyone. More
Anxious to please. This is the third vehicle we have purchased from Pat. He follows what we ask for in a car. We find him to be honest and anxious to please. This is the third vehicle we have purchased from Pat. He follows what we ask for in a car. We find him to be honest and anxious to please. More
The entire process was painless, we dred car shopping.. spending hours, driving around to different dealers ugh! Decided to buy local this time and glad we did! Patrick let me take the car home so my wife spending hours, driving around to different dealers ugh! Decided to buy local this time and glad we did! Patrick let me take the car home so my wife could have a chance to drive it.. who does that any more??!! We will definitely return to Howell Motors Ford in the future. Thanks Patrick!! More
It's All About Customer Service When it comes to buying a car, we have always appreciated a sales team that has made it easy for us. Howell Motors made the process very simple, and t When it comes to buying a car, we have always appreciated a sales team that has made it easy for us. Howell Motors made the process very simple, and they gave us great, personal service. It was important to buy local, and to buy from a dealership that has been around for a long time. We knew it was time for us to make the switch to Ford, and we are happy that we did. Or sales associate, Patrick O'Malley spent a lot of time with us, and he made sure that all our questions were asked. When it was time to pick up the car, he took time to set up all the technology in the car, and he went over every detail with us. We felt that he also worked hard to get us the best value for our trade in. Overall we were very pleased with how we were treated. The entire process went very smoothly! We love our new 2020 Ford Explorer ST. It is everything that we had read about and more! More