House Chevrolet Buick Cadillac

Great service and sales! To clarify, this update is due to a condescending phone call I received from Julie House. Kyle C and the sales team, and service team, were extremely To clarify, this update is due to a condescending phone call I received from Julie House. Kyle C and the sales team, and service team, were extremely friendly. Update 3/8/19. I purchased this car a week ago and thought everything was fine. Come to find out yesterday, the bank was unable to verify my employment. I gave direct names, including a direct phone number for my supervisor. Today, 3/8/19, I received a call that they couldn't do the title on my trade. My car was registered in TX but is titled in Minnesota. I have since lost the title, requested last Thursday to complete the lost title document that needs to be filled in MN. I was told it was fine and that I didn't need to complete that since my car was registered in TX. Now, after almost an hour long phone call, because I refuse to pay additional funds for this transaction, I have to go out of my way to sign the duplicate title next week. I am extremely disappointed at this point. If I didn't really like the Malibu, I would be bringing it back. I've always brought my cruze in for service here, even when they were under a different owner. I was sad to see Ashley and Jaclyn are no longer there, but Amanda was just as friendly. She was honest and up front about the repairs my car needed. I bugged her multiple times about the different parts and breakdown of the estimate and she was very helpful. It never felt like I was annoying her with the multiple contacts. Due to the high cost of what my car needed done, even if I would have gone to a regular mechanic, I ended up just trading my car in on a new Malibu. I dealt with Kyle H, Kyle C, and Jessica K with buying the new car. They were very personable, asked many questions to ensure it was the car that I wanted and, that it would meet my needs. Through the entire process, they were readily available to answer any and all questions I had. This includes the many "how much longer"s. I've had many cars over the years and dealt with many dealers and I was very impressed with how quick this was done. I will definitely be going back here for my next car. More

Glad to have a hometown Chevy dealer again We had terrible experiences in the past both in the sales department and service department when house took the dealership over we thought we give it We had terrible experiences in the past both in the sales department and service department when house took the dealership over we thought we give it a try are very pleased with their service department If anybody else had a bad experience before house took it over give their service department a try again Call Amanda she really keeps you notified of what’s going on and will treat you right More

Positively the Best! We drove 4 hours to purchase a used vehicle with House Chevrolet Buick Cadillac in Owatonna, MN. We had several questions answered regarding the vehi We drove 4 hours to purchase a used vehicle with House Chevrolet Buick Cadillac in Owatonna, MN. We had several questions answered regarding the vehicle over the phone, before making the long journey. Josh Swedberg. Car Manager, and Kyle Clausen, Sales Associate were very informative, professional, honest, and accommodating in answering our questions. We must say that this was our best car shopping experience ever. We highly recommend purchasing a vehicle from this business. We will definitely return to buy another vehicle from this business. Todd and Mary Wolosek More

Good attention to car. BUT Got every thing worked on in a timely manner but bought new front floor matts and said since cars in shop they could put matts in car BUT didn't thin Got every thing worked on in a timely manner but bought new front floor matts and said since cars in shop they could put matts in car BUT didn't think I would get a $22.00 charge to put in place very diapointed in that charge . More

Great service but don’t do rushed Great people working here! My service was rushed due to multiple rescheduling because of weather and delivery issues. I needed a new keyless entry f Great people working here! My service was rushed due to multiple rescheduling because of weather and delivery issues. I needed a new keyless entry fob with built in door key. I got home and the door key wasn’t cut. I know they will fix it ASAP though. More

Fantastic Friendly and quick service When I first called for a quote, I was called back in a short amount of time with what the part and labor cost was. When I arrived for my appointment, When I first called for a quote, I was called back in a short amount of time with what the part and labor cost was. When I arrived for my appointment, they were ready for me when I arrived with paperwork waiting. The repair was done quickly and again when I arrived to pick up my vehicle, they were ready for me and I was in and out. The final amount paid was the exact amount I was quoted. That efficiency is much appreciated. More

It was great! A great place to get service done. Always friendly workers ! They inform you if there's a problem toy didn't know about before they fix it. A great place to get service done. Always friendly workers ! They inform you if there's a problem toy didn't know about before they fix it. More

House Chevrolet customer satisfaction Ambria Morshing was very helpful in finding us exactly what we wanted...our 2019 Equinox!! We love it!! Thanks to Ambria for her guidance and expertis Ambria Morshing was very helpful in finding us exactly what we wanted...our 2019 Equinox!! We love it!! Thanks to Ambria for her guidance and expertise!! More

Parts availablilty problems I brought my vehicle in for what was supposed to be a one hour job for a common problem ( service air bag light). Due to the delay in the arrival of t I brought my vehicle in for what was supposed to be a one hour job for a common problem ( service air bag light). Due to the delay in the arrival of the part it took 4 days to complete the job. I was then without my vehicle for this entire time. I was fortunate that I had asked for a vehicle to borrow for the day and they had one available. Had I not asked, I would not have had a vehicle at all. The employees at the service office were friendly however I had to call each day to find out if they had received the part and if it was done at the end of the day. The biggest problem I saw was what seemed to be beyond their control and more an issue with the parts and delivery of the parts to this location More

Oil change. They always offer a great service, great people, they always try to help the best they can, they are friendly, they always show that the know the busi They always offer a great service, great people, they always try to help the best they can, they are friendly, they always show that the know the business. More