House Chevrolet Buick Cadillac

Checked on issues that I had. They covered me and helped out I trust them. They have never been dishonest. They treat me very well and respect my concerns. Overall great service that people want in a dealership. I trust them. They have never been dishonest. They treat me very well and respect my concerns. Overall great service that people want in a dealership. No hidden agendas. Just the truth. Even if the cost bigger then I want, it’s not a run-a-round or blindside. I respect that. Jen is super friendly and “listens” to my concerns. Rick In mechanical alerted me to concerns about my truck for future service. Nice to have him watching my back. More

Work done without approval I had my vehicle towed to House Chevrolet in Owatonna because my vehicle would not start at my home and it seemed as if something electrical was wrong I had my vehicle towed to House Chevrolet in Owatonna because my vehicle would not start at my home and it seemed as if something electrical was wrong, to find out that it was just the battery. The battery was dead but this was not checked 1st. They tried to run diagnostics with a dead battery just to get no results and I was charged over a $100 for "oh we could not gat an accurate reading because your battery is dead." The should have checked the battery 1st. And just because the Diagnostic Machine was hooked up I was charged the fee. Not right, no fair. More

2019 Z71 Trail Boss Great people, great service, very welcoming environment! Always fast response to questions and willingness to negotiate some items. Always excited t Great people, great service, very welcoming environment! Always fast response to questions and willingness to negotiate some items. Always excited to see us when we came in. More

Horrible Service Experience Brought my Kodiak chassis truck in for service and when I took I home I realized they under filled the engine oil by A GALLON (4 quarts) in a 2.5 gall Brought my Kodiak chassis truck in for service and when I took I home I realized they under filled the engine oil by A GALLON (4 quarts) in a 2.5 gallon capacity engine. No big deal it happens so I called Amanda in the service department and explained the situation. I asked if I could swing in and pick up a gallon (I live 25 miles from the dealership). She told me I’d have to go to a store to buy it and email a receipt for reimbursement, which I did. I also explained that I expected them to reimburse me for my time and hassle because I had to drive 20 miles to get the oil and finish the oil change myself (nothing big, thinking $10 or $20 would make sense). No apology was given, and when I got the check in the mail they only reimbursed me for the oil. I gave them a chance to rectify a bad service situation, but I guess ripping off their customers is more important. If you’re looking for service in the Owatonna area I recommend steering clear of House and go to a different provider. More

She explain very good I feel very controble w/ her help and how she explain everything about my car and also about ,how can I do it , and I had the best decision to choose I feel very controble w/ her help and how she explain everything about my car and also about ,how can I do it , and I had the best decision to choose More

Everyone was so excellent to work with! I was impressed with this great group of people right from the start, Carly was a gem to help me figure out what would be my best choice, Steve answer I was impressed with this great group of people right from the start, Carly was a gem to help me figure out what would be my best choice, Steve answered every question I had on financing and set me up with the best things for my new vehicle, and Kyle walked me through how everything works on my car and showed me how to get everything set up perfect! Great people! Everyone was so nice and friendly no waiting and always smiling! I have been letting everyone know how great my experience was! Thank you guys! More

Emergency Repair Had the window regulator fail on my 2018 Silverado in the open position. Brought it in with no appointment to hopefully get the window closed and to Had the window regulator fail on my 2018 Silverado in the open position. Brought it in with no appointment to hopefully get the window closed and to make a service appointment for permanent fix. They had the part in stock and made time to fix it on the spot. I was in and out in an hour. Very pleased with service rep Chris and Tech Nick for the prompt and friendly service. More

check Enclave over after accident Amanda went above and beyond calling a tow service for me and also calling the body shop to tell them my car was coming. Great service that will keep Amanda went above and beyond calling a tow service for me and also calling the body shop to tell them my car was coming. Great service that will keep me coming back. More

Car service with no car wash The service was great but miss the free car wash as specially after dropping so much money. I will go back even thou it’s not done anymore. The service was great but miss the free car wash as specially after dropping so much money. I will go back even thou it’s not done anymore. More

Friendly, professional, in-and-out Great service, knowledgeable salespeople, fast & friendly, the waiting area has everything needed and more to make the wait time go by quickly. I will Great service, knowledgeable salespeople, fast & friendly, the waiting area has everything needed and more to make the wait time go by quickly. I will return whenever I need service More