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Horne Mazda Avondale

Avondale, AZ

not yet
rated
839 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 839 reviews

May 04, 2022

Service was quick and employees were friendly. Have had problems with scheduling in the past More

by sydneyb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
May 07, 2022 -

Horne Mazda Avondale responded

Hi Sydney, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Horne Mazda Avondale and we look forward to servicing your car again when needed.

May 04, 2022

Fantastic customer service! I appreciate the time David spent helping me find my new car. Such a nice man and thank so much! I know that the next person that comes to buy a car More

by a.m.moss73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Potts, Kim Yett, Johnnie Sanders, Jerald "Nick" Nicholas, PAUL MARSCHALL
May 04, 2022 -

Horne Mazda Avondale responded

Hello. We're thankful for your positive feedback on our Sales Department here at Horne Mazda Avondale. Our Team is delighted to see that you had a great experience here with our fantastic Sales Team. We look forward to seeing you again. Have a great day.

May 03, 2022

I feel very blessed to have met David Potts and do business with this dealership. I would have to say they are amazing. The most important part at Horne Mazda was dealing with such good people. The wo More

by christinesilva31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, David Potts, PAUL MARSCHALL
May 04, 2022 -

Horne Mazda Avondale responded

Hello Christine. Thank you for the excellent five-star review. We are pleased to hear about your amazing effortless visit with us. Horne Mazda Avondale and our Sales Team look forward to your business again soon.

May 03, 2022

Straight forward approach to selling. Staff extremely helpful and spent as much time needed to explain car after purchase. This was great because each new model has differences... More

by dalvorddra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, PAUL MARSCHALL, Kristine Becker
May 04, 2022 -

Horne Mazda Avondale responded

Hello. Thank you for the excellent five-star review. We are pleased to hear about your smooth visit with us. Horne Mazda Avondale and our Sales Team is always happy to help. We look forward to doing business with you again soon.

May 03, 2022

Best car buying experience ever. Quick and painless and customer service was OUTSTANDING!! Definitely recommend Jay and Horne Mazda Avondale! More

by b7910w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Yett, Johnnie Sanders, Briana Wood, Ken Blake, PAUL MARSCHALL, JEKAILEN SMITH
May 04, 2022 -

Horne Mazda Avondale responded

Hello. Thank you for the excellent five-star review. We are pleased to hear about your effortless visit. Horne Mazda Avondale and our Sales Team look forward to seeing you again soon.

May 03, 2022

Muy mala experiencia tardaron demasiado tiempo y no me mostraron como funcionaba el Apple car play instalado además que tenía una llanta con un tornillo en ella y no se me preguntó si lo arreglaban hasta More

by dosromorals
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maria Jimenez
May 03, 2022 -

Horne Mazda Avondale responded

Hello, Please know that we take your review very seriously and would appreciate the chance to speak with you regarding the time it took to complete your recent service visit. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

May 03, 2022

About the same as anywhere else. The video of "inspection" is kind of cool. The View playing on the TV was a bit harsh. Vending machine would be nice. If there was a vending mach More

by jeffdoubleu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch the name.
May 04, 2022 -

Horne Mazda Avondale responded

Hello, I would like to speak with you to discuss your service experience here at Horne Mazda Avondale. We always strive to provide high-quality services for our customers. Please contact me at your earliest convenience so we can discuss your feedback in greater detail. Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

May 04, 2022 -

jeffdoubleu responded

Hi. Thanks for reaching out. My experience wasn’t bad. It was average. To be expected. It was just an oil change, nothing that required too much knowledge or technical explanation. Not sure an oil change needs a “dealer review.” I’ll be back for the next service. Hope you have a good rest of your week. Jeff

May 03, 2022

Omair was very pleasant to work with and addressed all our concerns and questions. He was not pushy and was attentive to our needs More

by agagreg1513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omari Billingsley
May 04, 2022 -

Horne Mazda Avondale responded

Hi, we are glad to learn that you had a pleasant experience here at Horne Mazda Avondale. We always strive to deliver the best service to every customer. Thank you for your positive feedback.

May 02, 2022

My Service Manager, Briana made my first experience with the dealership a good one. She was friendly, courteous and knowledgeable about questions I had. More

by ehos56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Briana
May 03, 2022 -

Horne Mazda Avondale responded

We are so excited to see that you had such a pleasant experience with our Service Team here at Horne Mazda Avondale. Thank you for the five-star rating.

May 02, 2022

Briana, Ken and Joseph were TRULY fantastic. They all went above and beyond to help me. I love this place! More

by bciccare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph and Briana, Maria Jimenez, Ken Blake, Garrett Martin
May 03, 2022 -

Horne Mazda Avondale responded

Thank you for the amazing review. We are so happy to learn our team was able to go above and beyond for you. We are happy to assist with all of your automotive needs in the future at Horne Mazda Avondale.

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