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Horne Mazda Avondale

Avondale, AZ

not yet
rated
839 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 839 reviews

May 17, 2022

Was a very professional, pleasant, experience from the moment I reached out online until I drove off with a vehicle. More

by angietrepanier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian- finance, Johnnie Sanders, David Potts
May 18, 2022 -

Horne Mazda Avondale responded

Sounds like you had a great experience at Horne Mazda Avondale from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.

May 16, 2022

Very polite, fast, excellent customer service and communication. Helpful with questions. Clean, informative, had lots of information. More

by lalabear198690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Blake
May 16, 2022 -

Horne Mazda Avondale responded

Hello, It's nice to learn that your experience was excellent, communicative, and informative. Thank you for choosing Horne Mazda Avondale and please let us know if we can be of any further assistance.

May 14, 2022

Excellent service, very fast and friendly. I would be back again. Excellent service, very fast and friendly. I would be back again. More

by SANDRAGRA92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake
May 16, 2022 -

Horne Mazda Avondale responded

Thank you for sharing this positive feedback with us. We are happy to see that you enjoyed excellent, friendly service while working with the Horne Mazda Avondale team. We hope to see you back again next time.

May 13, 2022

It was by far the best experience I've had at any dealership. The staff is professional and personable. More

by b7910w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Yett, Johnnie Sanders, Briana Wood, Ken Blake, PAUL MARSCHALL, JEKAILEN SMITH
May 13, 2022 -

Horne Mazda Avondale responded

Hello, we are truly pleased to learn that we provided you with the best experience here at Horne Mazda Avondale and how personable and professional our staff was. It's been our absolute pleasure to serve you and we hope that you return soon.

May 13, 2022

I wasn’t expecting to buy a car. Just picking up parts. Lynn was easy to talk to and only pushed a little. More

by cdelipetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, Jerald "Nick" Nicholas, Lynn Davis Sr.
May 13, 2022 -

Horne Mazda Avondale responded

Thank you for taking the time in leaving this review. Horne Mazda Avondale hopes to serve you again.

May 12, 2022

You did not honor our free oil change and our Butler. Plus you didn’t bother to put windshield washer fluid in even though the mechanic checked on the paperwork that it was completed. More

by PATTIDUNCAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Briana
May 13, 2022 -

Horne Mazda Avondale responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your service experience here at Horne Mazda Avondale. Please contact me if you would like to discuss this further. Thank you, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

May 12, 2022

Brianna was friendly and not pushy and I really liked the video idea! Somebody was really thinking! It brings trustworthiness between the dealer and the customer. More

by VIKINGS003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna
May 13, 2022 -

Horne Mazda Avondale responded

Sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Horne Mazda Avondale and we look forward to servicing your car again when needed.

May 11, 2022

Efficient and detailed when looking at your car they also provide a video explaining the issues More

by afonseca14.af
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
May 12, 2022 -

Horne Mazda Avondale responded

Horne Mazda Avondale appreciates the 5-stars and feedback.

May 11, 2022

The dealer was extremely professional and friendly. They took really great care of us and listened to our concerns and questions and were very helpful. More

by sing4golf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, Kristine Becker
May 11, 2022 -

Horne Mazda Avondale responded

loc} thanks you for doing business with us. We are glad to know you received professional and friendly customer service from our Sales Team. We look forward to working with you again in the future.

May 11, 2022 -

Horne Mazda Avondale responded

Horne Mazda Avondale thanks you for doing business with us. We are glad to know you received professional and friendly customer service from our Sales Team. We look forward to working with you again in the future.

May 10, 2022

It was good, but I called the next day and left a message and no one has called me back. More

by Teressa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna
May 11, 2022 -

Horne Mazda Avondale responded

Horne Mazda Avondale thanks you for the positive star rating and feedback, Teressa.

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