Honda of the Avenues - Service Center

Great fast, friendly and service. I appreciate the Bobby and Bill they are great to do business with. Each time I’ve visited, they have provided excellent service. and Bill they are great to do business with. Each time I’ve visited, they have provided excellent service. More

Aaron was very helpful and knowledgeable. He was very friendly. The service was excellent and I had my vehicle back in a timely manner. Masks were worn by the service personnel. friendly. The service was excellent and I had my vehicle back in a timely manner. Masks were worn by the service personnel. More

What a relief! The other morning I got in my car and it wouldn't start - my car is only 3 months old! I called the service department at the dealership and spoke wit The other morning I got in my car and it wouldn't start - my car is only 3 months old! I called the service department at the dealership and spoke with Josh. From my description of the messages I was seeing on my dashboard, Josh was able to diagnose the problem - low voltage battery. I explained to Josh that I live alone and can't be without my car, he said they would do everything they could to get it back to me that day and provided me with the number to Honda Roadside Assistance so I could call and arranged for a tow to the dealership. Josh let me know when my car arrived there, kept me informed of the progress along the way and called me again when my car was on its way back to me - the SAME DAY! Now THAT is service! All of this may be business as usual for you, but for me it was a huge relief and a truly exceptional experience. From Josh and the technician in your Service Center, to the Tow company and their driver - I couldn't have asked for better! More

always exceptional servie Josh Stodel is my service advisor, who is always professional, courteous and knowledgeable. He tends to my service needs with excellence and the main Josh Stodel is my service advisor, who is always professional, courteous and knowledgeable. He tends to my service needs with excellence and the main reason I come to this dealer for sevice. More

oil change satisfactory and the wait was fine, chairs spaced I always get my oil changed here, confident that I am servicing my Honda Fit well. Sometimes, however, I feel like I am pressured to do more for my ca I always get my oil changed here, confident that I am servicing my Honda Fit well. Sometimes, however, I feel like I am pressured to do more for my car and this time it was suggested strongly that I buy four new tires. I need new ones, but didn't appreciate the judgement I felt I got when I said I needed to wait. Felt the price was high for the tires and I was told it was not negotiable and that's the way it was. Due to the coronavirus restrictions on travel, etc., I am not going anywhere very far so plan to shop around for better prices for tires, which I will get once I start to actually go places again. More

Excellent service. I had a great experience with my visit, all I had to do was drop off my vehicle, I was greeted as soon as I could get out of car. I had an appointment I had a great experience with my visit, all I had to do was drop off my vehicle, I was greeted as soon as I could get out of car. I had an appointment, with Justin via email, which was very easy. Work was done as requested and I picked up car later that day. More

Friendly Rep Work was done in timely manner. I was kept informed of all work needed. Service rep was friendly and very informative about the service visit. Work was done in timely manner. I was kept informed of all work needed. Service rep was friendly and very informative about the service visit. More

The best service around Jacksonville!! Thank you Josh (service) and Kent (sales)... I appreciate y’all great customer service and help! Be safe please out there! (service) and Kent (sales)... I appreciate y’all great customer service and help! Be safe please out there! More

Bobby Howard at Honda of the Avenues is the best service advisor in Jacksonville. He is honest with me about what my vehicle needs. I won’t go anywhere else! advisor in Jacksonville. He is honest with me about what my vehicle needs. I won’t go anywhere else! More

Always great service Always a nice place to do business. Over and beyond., Justin Baca very polite, friendly, and got the job done quickly. Always a pleasure to do service Always a nice place to do business. Over and beyond., Justin Baca very polite, friendly, and got the job done quickly. Always a pleasure to do service at Honda of the Avenues. More