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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
3,821 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,821 reviews

April 28, 2024

My app continuously states that my air filters needs changing and that is not good because I just had my service done. More

by Bossladyh123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2024

Juju and Jessica were excellent. Put all my worries at ease. The customer service was superb. All my questions answered. More

by castillomillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juju
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're so glad to hear that Juju and Jessica provided you with excellent customer service and addressed all your questions thoroughly, putting your worries at ease. It's always our goal to make sure our customers feel confident and well-supported throughout their experience. We appreciate your recognition of their efforts, and we look forward to serving you again in the future!

April 27, 2024

Friendly. Efficient. Accommodating. Knowledgeable. Pleasant. Helpful. All in all a positive event. Highly rated service. More

by jprochilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that your experience was marked by friendliness and professionalism. It's wonderful to know that our team provided you with highly rated service and made your visit a positive event. We appreciate your high rating and look forward to continuing to serve you with the same level of excellence in the future!

April 27, 2024

Chris was great. So helpful. He made the process so easy. Josh was great also. He walked me through the process. More

by patjoey8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience! We're thrilled to hear that Chris and Josh made your process easy and provided excellent guidance throughout. It’s our goal to ensure a smooth and enjoyable experience for every customer, and we're glad they could accomplish that for you. We appreciate your kind words and look forward to assisting you again in the future!

April 27, 2024

Nataly is great to work with and so kind. She was able to get me the deal I wanted over the phone and was able to have the car ready as soon as I got out of work!! Will definitely be going ba More

by NICOLELEE0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your great review! We're delighted to hear about your positive experience with Nataly. It's wonderful that she was able to secure the deal you wanted and have your car ready right when you needed it. We appreciate your plans to return for future purchases and look forward to seeing you again. Your satisfaction is our top priority, and Nataly will be thrilled to know she made your experience so convenient and enjoyable!

April 27, 2024

Waited over about 2 hours for an inspection when I had an appointment and was told I could come in early. Was told my one of my brake systems needed a full redo for over $1,800 with $1,500 worth as recommend More

by Cbaer0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Brandon was very polite and very helpful and went out of his way to answer a question I had about my other Honda vehicle. Our basic reason for getting our SUV serviced at Honda of Valley Stream was handle e More

by BOB ESPOSITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your feedback on your recent visit. We're pleased to hear that Brandon was professional and went the extra mile to answer your questions about your other Honda vehicle. Thank you for your understanding as we order the necessary part, and we appreciate your willingness to return for the installation. We look forward to seeing you again and ensuring your complete satisfaction. Thank you for choosing Honda of Valley Stream!

April 26, 2024

Briyanna was excellent with me for all my services so far. I always try to get Briyanna because of her positive attitude and charisma. She is professional, knowledgeable, fantastic and hardworking. More

by Aaron R
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your glowing review of Briyanna! It’s fantastic to hear that her positivity and professionalism have consistently made your service experiences excellent. We're proud to have Briyanna on our team, and your recognition of her is greatly appreciated. We look forward to your continued visits. Thank you for choosing us and for your loyalty!

April 26, 2024

Appointment was easy and convenient to get car was ready when promised. Did have to return due to defect in recalled mirror.Mark service agent took care of it quickly More

by knobo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience. We're glad to hear that scheduling your appointment was easy and convenient, and that your car was ready when promised. We strive to ensure all service visits are smooth and meet your expectations, even when unexpected issues arise. Thank you for your understanding, and we look forward to providing you with excellent service on your next visit.

April 26, 2024

My time at Honda Valley Stream was fantastic, and Briyanna was very helpful in helping me know what issues my car was facing in addition to being there for what I initially went to Honda Valley Strea More

by Christian.Dugue
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a wonderful review! We're delighted to hear that your visit to Honda of Valley Stream was fantastic and that Briyanna was especially helpful. We pride ourselves on providing excellent service and are glad she could assist you thoroughly with your car’s needs. We look forward to your next visit!

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