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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
3,819 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,820 reviews

May 17, 2024

The process was easy from start to finish. Making the appointment, the organization when getting there, the responsiveness throughout and the ease of checking out and picking up my car. Brando More

by aimsch
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that the entire process, from making the appointment to picking up your car, was easy and well-organized. It's great to know that Brandon was helpful and responsive, ensuring everything went smoothly. We appreciate your feedback and look forward to serving you again in the future!

May 17, 2024

Albert Hamilton was extremely helpfull and made what can be a stressful experience easy and comfortable for me. He is an asset for your company. More

by SANDYHY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Albert Hamilton made your experience easy and comfortable. We agree that he is a valuable asset to our company. Your kind words are greatly appreciated, and we look forward to serving you again in the future!

May 17, 2024

Very happy with the service. Nice to get my car back on time.The staff is very pleasant. More

by gales1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you were very happy with our service and that your car was returned to you on time. It's great to know that you found our staff pleasant. Your satisfaction is important to us, and we look forward to serving you again in the future!

May 17, 2024

I have been using this service center for years and have always had a positive experience. The service advisor Alex Marcell listened to my service concerns and worked on solving the problem. Marcell is alwa More

by WKAYE_RISING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your loyal patronage and for sharing your positive experiences with us! We're delighted to hear that Alex Marcell has consistently provided you with excellent service, listening to your concerns and working diligently to solve any issues. Your kind words about his professionalism and courteousness mean a lot to us. We look forward to continuing to serve you for many more years to come!

May 17, 2024

Customer service was excellent! I was in my new car within 2hrs which was great for me. I used to go to another honda dealership but I will be going to this one for now on. More

by j_rodriguez1217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent customer service experience and were able to get into your new car within 2 hours. We're honored that you've decided to switch to our dealership, and we look forward to serving you for all your future needs. Enjoy your new car!

May 17, 2024

Brandon was extremely efficient, informative and understanding. He explained and demonstrated knowledge for my concerns. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwone Dixon, Jerry Lancaster JR
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon was efficient, informative, and understanding, addressing your concerns with clear explanations and knowledge. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!

May 16, 2024

There should have been a maybe choice for the question would you recommend this service center! More

by JOANBO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

May 16, 2024

The service agent Clara told me what needs to be done on the car and it was done in a timely matter. More

by ALISSADE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Clara provided clear information about what needed to be done on your car and that the service was completed in a timely manner. We appreciate your kind words and look forward to serving you again in the future.

May 16, 2024

I drive all the way from Brooklyn just for the good service, it usually goes smooth! Thanks More

by Jr Squires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind words and for driving all the way from Brooklyn to visit us! We're thrilled to hear that you find our service worth the trip and that it usually goes smoothly. We appreciate your loyalty and look forward to continuing to provide you with excellent service. Thanks again!

May 15, 2024

They respect the customer very much and their service is very good as other Hondas do not service like them. More

by marobin458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We're thrilled to hear that you feel respected as a customer and are pleased with our service. We strive to provide top-notch service that sets us apart, and it's wonderful to know we're meeting your expectations. We look forward to continuing to serve you with the excellence you deserve!

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