Honda of Salem

"Great" Scott was a great salesman and made me feel at ease in buying my car. I was very happy with every aspect of my experience at Honda of Salem Scott was a great salesman and made me feel at ease in buying my car. I was very happy with every aspect of my experience at Honda of Salem More

Excellent I was on a tight time schedule and dropped by because I had a mechanical symbol displayed. They took me in and got the issues resolved fast and I was I was on a tight time schedule and dropped by because I had a mechanical symbol displayed. They took me in and got the issues resolved fast and I was out of there in less than an hour. Excellent service! More

Desperate repairs I was very pleased with every aspect of my repair experience. Very prompt, accurate, access net of the problems. I had to have the car towed in and I was very pleased with every aspect of my repair experience. Very prompt, accurate, access net of the problems. I had to have the car towed in and they were right on it getting an estimate and had me back on the road for the weekend. More

Robert Helman is My Ace in the Hole at Lithia Honda Robert Helman is my "go to" guy at Lithia Honda. Robert understands my needs and always goes the extra mile to see that I am satisfied with any servic Robert Helman is my "go to" guy at Lithia Honda. Robert understands my needs and always goes the extra mile to see that I am satisfied with any service work that is performed on my Accord. Robert is a definite credit to the Lithia organization. More

Quick & Helpful I took my car for its first oil change even tho' I had not bought it at this dealership. My coupon from WA was accepted and since there was a long qu I took my car for its first oil change even tho' I had not bought it at this dealership. My coupon from WA was accepted and since there was a long queue of cars ahead of mine I was pleased that it actually took 45 minutes less than estimated The waiting area is comfortable with a store and coffee center to help pass the time. Looking fwd to visiting this establishment when I need future service. More

Agood place to business. Good all around people to work and deal with. They came around to our terms. Salesman worked with management to make our deal. I haven't bought a car Good all around people to work and deal with. They came around to our terms. Salesman worked with management to make our deal. I haven't bought a car for almost 13 years, and things have changed a lot. More

Bill - who works for Parts at Salem Honda I called Honda of Salem on Saturday, Feb. 27, 2016 and a man named Bill who answered the phone was very rude. I mean horrible customer service!!! I w I called Honda of Salem on Saturday, Feb. 27, 2016 and a man named Bill who answered the phone was very rude. I mean horrible customer service!!! I was looking for parts of my car and ask what's the Brand name of the parts was and he raised his voice and said, "I DON'T KNOW, IT'S A HONDA BRAND!" which my was a reasonable answer but RUDE of him because he really seems to try to intimidate me. I will NEVER buy or bother this place again and this RUDE person that they have behind that parts desk. More

Battery replacement Kip Davis was extremely helpful in getting my Hybrid's IMA battery replaced under warranty. He researched the warranty coverage and had everything ta Kip Davis was extremely helpful in getting my Hybrid's IMA battery replaced under warranty. He researched the warranty coverage and had everything taken care of at no cost to me. It couldn't have gone smoother! More

Professional, positive service! Time taken to find out concerns, thorough explanation of findings, work done on car. Kept informed of where they were in the process in a timely mann Time taken to find out concerns, thorough explanation of findings, work done on car. Kept informed of where they were in the process in a timely manner. More

Best two words to describe these guys RUDE and MISLEADING I get a car isn't yours until you sign papers but at least call the person you have been working with for 2 days and tell them the car sold, don't I get a car isn't yours until you sign papers but at least call the person you have been working with for 2 days and tell them the car sold, don't make them drive 45 min in with two kids. They went to run my credit check I asked for my father to get to see the car while we waited, the sales guy then picks ups a phone that never rang or lite up and says "Oh know the car sold this morning" Okay, if that's the case why were you going to run my credit report. They then didn't want to give me any of my paperwork back that had all my personal information on it. I would not recommend these guys to anyone!!! In today's world being a bad person is way to easy, Lets strive to not give in to these kinds of places we have 1000's of places to get a car these days. Its to easy for a business to say it isn't personal, well guess what it is. My family is riding in this car and hard earned my money is paying for it. More