Honda of Salem

2016 CRV I have always found the service department to be very friendly. They listen to the issues with your vehicle and explains things well. With so many di I have always found the service department to be very friendly. They listen to the issues with your vehicle and explains things well. With so many different explanations, you would think the service people are the mechanics because they are so knowledgeable. More

Our car sustained damage to the undercarriage While driving just north of Salem on I-5 our car hit a piece of truck tire thread that caused us to require a tow truck to take us to Honda of Salem. While driving just north of Salem on I-5 our car hit a piece of truck tire thread that caused us to require a tow truck to take us to Honda of Salem. We were given immediate help by Joe Gomez, a service representative. Joe took great care of getting our car repaired and giving us a loaner so we could get home. We were completely satisfied with all our services. More

New CR-V 2018 I recently was in a situation where I needed to buy a new car and I had a friend who had bought a car from Honda Of Salem. I was greeted warmly and I recently was in a situation where I needed to buy a new car and I had a friend who had bought a car from Honda Of Salem. I was greeted warmly and felt like they truly wanted my business. I told him what I wanted they had the cars ready for me to look at and was able to do the test drive. Once I decided on the color and style and model, we talked money came to our agreement and the process went smoothly from there. good experience. More

Mouse alert I brought my older Honda in for an oil change. They discovered mouse activity when checking my cabin air filter, and offered to remove the mouse debri I brought my older Honda in for an oil change. They discovered mouse activity when checking my cabin air filter, and offered to remove the mouse debris . Also notified me of brake fluid needing attention. Thanks for checking these. I left my paperwork, left message for them to mail it to me. Overall a good experience, have been using Honda service for over 10 years for my vehicle, they keep it running. More

As usual, great service!! I scheduled a life-time service on your web page. When I arrived, I also asked for a body technician to check the rear bumper mounting - bumper was o I scheduled a life-time service on your web page. When I arrived, I also asked for a body technician to check the rear bumper mounting - bumper was out of alignment. As usual, everything went smoothly. I expected the bumper work to add significant time -- it added some time, but the total time was still about 30 less than I had expected. Great work. Helpful, competent people. More

New car purchase Mr. Paul Nickles was excellent to work with. Thanks Paul!! looking forward to coming in and getting service done on my new HRV. Thank you Mr. Paul Nickles was excellent to work with. Thanks Paul!! looking forward to coming in and getting service done on my new HRV. Thank you More

Great job! As always Mauricio was very pleasant and helpful. I always ask for his advice when I’m in need of of assistance. Thank you for your help As always Mauricio was very pleasant and helpful. I always ask for his advice when I’m in need of of assistance. Thank you for your help More

Helpful Everyone was very helpful in trying to figure out what, if anything, was wrong with my car. They were patient and efficient and didn’t charge me for t Everyone was very helpful in trying to figure out what, if anything, was wrong with my car. They were patient and efficient and didn’t charge me for their efforts. More

Pleasant and efficient service with a smile Excellent service from my service advisor Joe. He was efficient, polite, knowledgeable, and very pleasant to deal with. He kept me informed of everyth Excellent service from my service advisor Joe. He was efficient, polite, knowledgeable, and very pleasant to deal with. He kept me informed of everything being done and I was very happy with the service experience More

Happy customer! I already knew the exact car on your lot that I was looking for and Justin was a great help in making it happen. The overall buying experience was a I already knew the exact car on your lot that I was looking for and Justin was a great help in making it happen. The overall buying experience was a positive one and the 2018 Civic Touring is one awesome ride! No regrets. More