Honda of Salem

Oil Change Prompt and professional service all around. The coffee was hot, and there was plenty of room to wait for my service to be completed. Good Prompt and professional service all around. The coffee was hot, and there was plenty of room to wait for my service to be completed. Good More

Oil change Arriving for my service appointment I was greeted by Joe Gomez in a friendly manner. The service was timely and met my expectations. Thank you Arriving for my service appointment I was greeted by Joe Gomez in a friendly manner. The service was timely and met my expectations. Thank you More

Excellent I was in for my routine oil change and service, great service from the moment I walked in the door. Highly professional staff and prompt service every I was in for my routine oil change and service, great service from the moment I walked in the door. Highly professional staff and prompt service every time I visit. I have purchased three cars from Honda of Salem and I highly recommend this dealership. More

Not a long drawn out process We had a misunderstanding of what I wanted so the quoted price was not what we were told over the phone so we had to do a little negotiating before we We had a misunderstanding of what I wanted so the quoted price was not what we were told over the phone so we had to do a little negotiating before we actually decided to buy but it all worked out. I was a little disappointed that Miguel was not there when we picked up the car but he did call to make sure everything was handled which it was. So far I like my car but I still don't know much about how to use everything that it has to offer. I am learning though. The tutorials help. More

Ask for Miguel Lara Ask for Miguel Lara, he has to be one of the kindest and friendliest sales persons we have ever run across. We have been shopping for a good quality Ask for Miguel Lara, he has to be one of the kindest and friendliest sales persons we have ever run across. We have been shopping for a good quality used Prius and in our search we contacted Honda of Salem. We began the car buying conversation over the phone/text because we lived far away and Miguel treated us like we were right there in front of him. He sent pictures, answered questions, and worked with us to make our experience painless. We were talking with 3 other dealerships, but Miguel's great personality and willingness to work with us made us drive down to his dealership to purchase. After getting an amazing deal on the car, warranty, and oil changes - Miguel topped it off with just the right set of floor mats (inside joke). If you are looking for a car, I would highly recommend giving them a call and asking for Miguel! In addition to the great service from Miguel, we were treated with such kindness and patience from Matt Rader in finance. He went over everything so clearly and patiently - even with jet lag he had a genuine smile and interest in helping us. He made the closing process simple, easy, and painless. We had such a great experience at Lithia Honda or Salem we are recommending it to all our friends/family who are looking for a car. If only every experience in buying something could be like our experience with Miguel and Matt. -Charles More

Responsive and conscientious When I had a problem with the backup camera, Robert called me back immediately. He had me come in immediately and when i could not be fixed immediatel When I had a problem with the backup camera, Robert called me back immediately. He had me come in immediately and when i could not be fixed immediately, he set up an appointment form, at my convenience. He followed through and kept me informed until the issue was taken care of. More

Complete satisfactory I appreciated the quick and prompt customer service and care. Everyone was friendly, professional and helpful. I will countless to use them for all of I appreciated the quick and prompt customer service and care. Everyone was friendly, professional and helpful. I will countless to use them for all of my maintenance needs. More

Great experience Quick in and out. Fast service. Friendly staff. Mechanic Trevor Spencer was very knowledgeable and explained things easily. Thank you. I'll be back f Quick in and out. Fast service. Friendly staff. Mechanic Trevor Spencer was very knowledgeable and explained things easily. Thank you. I'll be back for my next service/oil change. More

No Hassle Service I was dreading the thought of dealing with a car salesperson until I talked to Miguel. He respected all my wishes in the car buying process, such as o I was dreading the thought of dealing with a car salesperson until I talked to Miguel. He respected all my wishes in the car buying process, such as only communicating through email and focusing on the overall price of the car and not on the monthly payments. I would defiantly recommend him if you are looking for someone that is not going to pressure you into buying something you don’t want. More

Professional & Timely Mauricio always delivers on service for my Honda CRV. He interacts in a friendly, courteous manner and delivers on what he promises on service for my Mauricio always delivers on service for my Honda CRV. He interacts in a friendly, courteous manner and delivers on what he promises on service for my vehicle in a timely manner. He's a 5 star professional. More