Honda of Jefferson City - Service Center
Jefferson City, MO
2,471 Reviews of Honda of Jefferson City - Service Center
Honda Accord Service 8/1/2015 Great service and communication..........as usual. Brian in Honda service kept me informed to status of service during the visit and upcoming service Great service and communication..........as usual. Brian in Honda service kept me informed to status of service during the visit and upcoming service that I needed to keep on my radar. All staff were very friendly during the visit. Scott Andrews More
Great Service Brian went over my Odyssey when I arrived. While verifying what was set for the appointment he noticed that I had bought my tires at Honda and as such Brian went over my Odyssey when I arrived. While verifying what was set for the appointment he noticed that I had bought my tires at Honda and as such the tire rotation would be free which saved me about $20. Every dollar counts, so thanks!!! More
Unmeasurable This appears to be a classic five point rating scale....however, without "values" attached to each star. How is one to know the difference between ea This appears to be a classic five point rating scale....however, without "values" attached to each star. How is one to know the difference between each star? I cannot accurately rate the service because these "stars" aren't measurable. If 5 means everything was absolutely perfect: no human could achieve such! Now, I see I'm being "FORCED" to select a number of stars. Since this isn't measurable and I certainly don't want staff measured/punished for something not defined. I'll pretend God serviced my vehicle. I blinked my eyes and my Honda was serviced in 5 minutes at a price NO other center can offer...$1.00. I've been coming to Jefferson City Honda since it was Lee Thornton........please tell me how this survey assesses ANYTHING? If so, what and how did you arrive at such from the ambiguity of this "assessment". In conclusion, this is probably another survey where comments are never seen by the actual dealership visited. Maybe, a summarization of "similar" results is sent to Corporate office which resides in the clouds with their $100,000.00k + salaries.....and God forbid; employees evaluated by this....THIS! One other question.....why on the day I visited such a "smart" dealership men were patching the concrete pavement with asphalt? I'm certain I don't understand the complete rationale....however, It will never stay! More
Super Customer Service No matter the need, the service reps at Jefferson City Honda are always courteous and friendly. They go out of their way to be helpful. I would not h No matter the need, the service reps at Jefferson City Honda are always courteous and friendly. They go out of their way to be helpful. I would not hesitate to recommend JC Honda to anyone in need of automotive service. More
Supper Customer service I have been taking my 2005 CRV here scene i bought it in 2006. I feel they have ALWAYS been honest with me and have taken good care of my car. All of I have been taking my 2005 CRV here scene i bought it in 2006. I feel they have ALWAYS been honest with me and have taken good care of my car. All of the staff is super friendly and i enjoy visiting with the ones i have known over the years when i go in for service. I feel safer driving my car knowing that it is taken care of by a company you can trust. I don't know how they do it but so far they have gotten my car done in a timely manner. Also like the free coffee. More
Very Accommodating Thank you so much for the shuttle service to and from work. Being new to town, I didn't know how I was going to get to work from the dealership. The s Thank you so much for the shuttle service to and from work. Being new to town, I didn't know how I was going to get to work from the dealership. The shuttle was offered before I even had to worry about it. Bob, our driver, was competent and reliable. Thank you Kent for your care of me and my vehicle. Excellent service! More
Honda oil change and inspection Service Center was effecient and courteous. Gives me peace of mind in knowing that people at Honda make sure that the vehicle we drive is functioning Service Center was effecient and courteous. Gives me peace of mind in knowing that people at Honda make sure that the vehicle we drive is functioning properly. More
Fast, friendly service I drive over an hour to get my car serviced here for every scheduled maintenance - it's always worth it! No matter who greets me, they're always polit I drive over an hour to get my car serviced here for every scheduled maintenance - it's always worth it! No matter who greets me, they're always polite and friendly, and once I explain that I have to wait, the service is always very fast! Things are explained to me so that I can understand them, the prices are reasonable, and I love driving away knowing that my vehicle is in top condition. I can't even imagine going any place else! More
Kent hager Kent was very helpful and knowledgeable. He even pointed out coupons in the book i had purchased from honda when i bought the car that had previously Kent was very helpful and knowledgeable. He even pointed out coupons in the book i had purchased from honda when i bought the car that had previously been missed. He had a positive attitude and was willing and able to answer all my questions. More
Air bag replacement Brian took care of the needs of my Honda which only has to have one more air bag replaced which will be done as soon as possible. The job was well do Brian took care of the needs of my Honda which only has to have one more air bag replaced which will be done as soon as possible. The job was well done and it was applesauce to work with Brian. More