Honda of Denton - Service Center
Denton, TX
88 Reviews of Honda of Denton - Service Center
editing a 1 star review to a 5 star review after speaking to Nadia and Hall. thank you for taking the time to listen to the feedback raised and going above and beyond to assure me that changes would be made to Nadia and Hall. thank you for taking the time to listen to the feedback raised and going above and beyond to assure me that changes would be made to ensure a better customer experience moving forward thanks also to Jimmy as my service advisor for always being top notch More
Ariana was very helpful she was also very patient and very kind she needs a raise!! very kind she needs a raise!! More
This is one of the worst service center. They did something to my Odyssey after oil change service and it got stopped in the middle of freeway. Please Never go to this show room. Worst s They did something to my Odyssey after oil change service and it got stopped in the middle of freeway. Please Never go to this show room. Worst service. This dealership should get closed otherwise more Honda customers will suffer. More
My CRV was driving fine when suddenly all the warnings started flashing on the dashboard. The intake person said the car was in terrible shape and required a diagnostic. So, I paid $200 at the Denton Hond started flashing on the dashboard. The intake person said the car was in terrible shape and required a diagnostic. So, I paid $200 at the Denton Honda Dealership for a diagnostic. After the diagnostic, they said the car needed an additional $2000. repair said shouldn't be driven. I take very good care of my car. I suspected it was something with a sensor or small electrical wiring and decided to go for a second opinion to another reputable mechanic who fixed it for $344 and did not charge for a diagnostic. The car is driving perfectly since. Not only did Honda of Denton rob me of $200 and claim they ran a diagnostic, but worse they almost ripped me off another $2000. This is taking advantage of the elderly and senior citizen customers who place their trust in the dealership. They thought I'd accept whatever they said. Stay away from this dealership evidently, they can't be trusted. . More
I brought my 2019 Civic in for B1 service. The service staff refused to provide B1 service unless I paid for nonsensical services, such as lubricating the shifter (the vehicle is an automatic) The service staff refused to provide B1 service unless I paid for nonsensical services, such as lubricating the shifter (the vehicle is an automatic), lubricating the windows, and lubricating the glove box. More
Ali in service was amazing!! He was so nice and helpful. I hope I always get him when bringing my vehicle in for service. He went over everything with me!! I hope I always get him when bringing my vehicle in for service. He went over everything with me!! More
Friendly, helpful, and knowledgeable would be the way I describe Denton Honda to others. Took my 2010 Honda Crosstour in for a rattle in the steering and they located the sound but said it did not require describe Denton Honda to others. Took my 2010 Honda Crosstour in for a rattle in the steering and they located the sound but said it did not require repair, as it was just due to a little wear from 113,000 miles on car. Very honest service folks! I will use Denton Honda for all my vehicles. More
The service department did a fantastic job on our vehicle. We were updated throughout the entire repair process and the car was ready when promised. vehicle. We were updated throughout the entire repair process and the car was ready when promised. More
A very pleasant visit. They talked to you and explained what was being done and kept me informed on the time progress. They treated me as I am sure they would want to be treated! I plan to be a long term what was being done and kept me informed on the time progress. They treated me as I am sure they would want to be treated! I plan to be a long term customer. More