Honda of Concord

I thought it was a very easy process. Yolanda was very helpful and got back to us quickly and efficiently to all the questions we had. helpful and got back to us quickly and efficiently to all the questions we had. More

Before going to the dealership, I had done my research, Before going to the dealership, I had done my research, knew exactly what I wanted, and how much I was willing to pay. So - a lot of of the "lookin Before going to the dealership, I had done my research, knew exactly what I wanted, and how much I was willing to pay. So - a lot of of the "looking" legwork had been done beforehand. That being said - I was very pleased with the level of customer service. I worked with Yolanda Williams. She contacted me very quickly after my first inquiry. We made an appointment and took a test drive. She was extremely professional and pleasant to work with. As an example, I indicated that I was concerned with some apparent overspray on the back quarter-panel of the car (I mean it was BARELY noticeable). They gave me a voucher to bring the car back the following weekend and they would take care of it. A minor issue - but illustrates that they were willing to do whatever it took to make sure I was happy. From a pricing standpoint - they matched the Zag pricing I found online. So that was satisfactory. I only gave them a 4 on pricing because I was a little irritated with the "doc fee" that they insisted on. Also, got the special .9% financing rate. More

Not going to say much but this was the best experience I have had buying a car. Keep up the hope work guys. I will definitely refer this dealer to others. have had buying a car. Keep up the hope work guys. I will definitely refer this dealer to others. More

The staff at Honda of Concord were extremely helpful with my new purchase. They were never pushy and went out of their way to find the car I was looking for. They provided incredibly fast and efficient servi my new purchase. They were never pushy and went out of their way to find the car I was looking for. They provided incredibly fast and efficient service when I went to sign the paper work and pick up my car. I was "out the door" in under an hour with my new car. I'm impressed and pleased with everyone I came in contact with at this dealership. I will definitely come back to them for future service and purchases. More

I tried at least three other dealerships looking for a car. I applied to Honda Cars of Concord and wss contacted in a timely maner by the internet sales person. Once I got to Honda Cars of Concord, the st car. I applied to Honda Cars of Concord and wss contacted in a timely maner by the internet sales person. Once I got to Honda Cars of Concord, the staff was friendly, courteous and very helpful. My shopping experience was hassle free. The Honda Cars of Concord was able to put me in a car although I did not have the best credit. Just like to say thank-you for all your hard work. More

Thanks so much for all the help the salesman[Mike and Finace man Rich] they were AWESOME. If I ever need another car or truck I will return. In fact the truck I purchased only had 1 key he is going to tr Finace man Rich] they were AWESOME. If I ever need another car or truck I will return. In fact the truck I purchased only had 1 key he is going to try to get me another. Thanks so much More

Purchasing a vehicle from Honda of Concord was a pleasant experience. The salesman were very professional and greeted me as I approached the business. The salesman listened to me and showed me vehicles com experience. The salesman were very professional and greeted me as I approached the business. The salesman listened to me and showed me vehicles comparable to what I was looking for. During his absence I was able to work with a co-worker who was equally as pleasant and professional. I would recommend Honda of Concord to anyone looking for a new or used car. More

Excellent customer service, knowledge and friendliness from all I encountered at the dealership. Mike was extremely helpful with answers to questions and Rich was also very helpful with the paperwork. from all I encountered at the dealership. Mike was extremely helpful with answers to questions and Rich was also very helpful with the paperwork. More

My experience with this dealership was awesome. My salesperson Robert Ratcliff was a true professional. The F & I people were great about my finance requests. I purchased a 2011 Honda CRV 4WD for my g salesperson Robert Ratcliff was a true professional. The F & I people were great about my finance requests. I purchased a 2011 Honda CRV 4WD for my grandson. So far it is an awesome vehicle. I can't thank my salesperson enough for all his help. More