Back

Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

Sort by
December 03, 2024

Quick and quality service again. Courteous customer service. We have had multiple service visits and all good More

by Guti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Dec 03, 2024 -

Honda Westborough responded

Guti, thank you for your continued trust in Herb Chambers Honda of Westborough! We're delighted to hear that our team consistently provides quick and quality service. Looking forward to serving you again soon!

December 02, 2024

Service was quick and accommodating. Explained the work well and helped to sort the issues out. More

by Vijay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott from Service
Dec 02, 2024 -

Honda Westborough responded

Thank you for reviewing your recent visit here at Herb Chambers Honda of Westborough! We appreciate your positive feedback and hope to see you again in the future!

December 01, 2024

Always great service from the moment you drive in. Smiles on every face, fast service and reasonable prices. More

by conleyclan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana
Dec 02, 2024 -

Honda Westborough responded

We're delighted to hear that you consistently enjoy the service at Herb Chambers Honda of Westborough! Thank you for your kind words, and we look forward to serving you again soon!

December 01, 2024

Very good customer support and service and just in time and quick update on the vehicle More

by kumarsetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 02, 2024 -

Honda Westborough responded

We appreciate the great review! We look forward to seeing you again! - Herb Chambers Honda of Westborough

December 01, 2024

Patrick was helpful and friendly. He did a great job explaining everything to me about my vehicle More

by dawnmlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one else
Dec 02, 2024 -

Honda Westborough responded

We're so glad Patrick could assist you during your recent visit here at Herb Chambers Honda of Westborough! Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

November 30, 2024

Coming in for recall and they also checked everything else plus car washing and vacuuming! Amazing experience More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda Westborough responded

We're delighted to hear about your amazing experience at Herb Chambers Honda of Westborough! It's great that our team could assist with the recall and provide some extra care for your vehicle. Thanks for sharing this feedback!

November 29, 2024

Angela was very nice nd attentive, very thorough and detailed about other services my car needs. More

by blier.blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
Nov 29, 2024 -

Honda Westborough responded

We're happy to hear Angel provided you with such excellent service! Thanks for visiting Herb Chambers Honda of Westborough!

November 27, 2024

They did not mention the prices of the services being offered. They did not do a multi point inspection or atleast they didn't mention that they did one. They washed the car so that's good. And the kids More

by HA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Nixon
Dec 02, 2024 -

Honda Westborough responded

Thank you for sharing your feedback. It's disappointing to hear about the lack of communication regarding service prices and inspections, as well as the state of our kids' room. We appreciate your input and will work on improving these areas to enhance customer experience. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, James A. Bulger - General Manager - james@herbchambers.com

November 24, 2024

I came in for an oil change and regular maintenance on my 2021 Honda Accord. Greatly appreciate the professionalism, kindness, and patience that Scott Sundlie had in answering my questions and explaining the More

by sten3564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Honda Westborough responded

Thank you for sharing your experience with us at Herb Chambers Honda of Westborough! We're delighted to hear that Scott and the team provided excellent service, keeping you informed every step of the way. We appreciate your kind words and look forward to assisting with any future needs!

November 18, 2024

Service rep , S. Sundlie was responsive ,accommodating , and thorough in answering my Honda questions and requests More

by Seniorhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Honda Westborough responded

We're glad to hear that Scott provided you with responsive and thorough service at Herb Chambers Honda of Westborough! Thank you for sharing your experience, and we hope to assist you again in the future.

1
...