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Honda Van Nuys - Service Center

Van Nuys, CA

4.8
609 Reviews

609 Reviews of Honda Van Nuys - Service Center

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May 24, 2025

I have been a customer of Honda since 1978. Signing a new lease for this vehicle in 2024. Excellent service, as usual! Expedient, beginning with scheduling. My personal advisor, Mr. Joey Limon More

by goodmoose1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon, Gerson Marckwordt and the front desk
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May 27, 2025 -

Honda Van Nuys responded

Thank you for your fantastic review! We're delighted to hear about your long-standing loyalty and your positive experience with Joey. Our team works hard to create a welcoming environment, and it's great to know that you enjoyed the service and amenities. We look forward to seeing you again soon!

May 19, 2025

Tony was very attentive and helpful during the entire process, friendly and made sure I was updated every step More

by TD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hernandez
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May 20, 2025 -

Honda Van Nuys responded

Thanks for your fantastic review! We're thrilled to hear that Tony provided such attentive service and kept you updated. We strive to make every experience great, and it’s wonderful to know we hit the mark with you!

May 18, 2025

Friendly staff, clean facility, easy transportation service while you wait, clear communication. Will definitely be coming back. More

by jackie101fm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
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May 19, 2025 -

Honda Van Nuys responded

Thank you, Jackie! We're excited to hear you had such a positive experience with our team and facilities. We look forward to welcoming you back soon for another great visit!

May 17, 2025

Love this dealership! Everyone very helpful and caring! Also very professional and attentive to my needs. Sylvia is the best! More

by rickdeats80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
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May 19, 2025 -

Honda Van Nuys responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear you had such a positive experience with our team! Sylvia will be delighted to know she made an impact. Thank you for your kind words and for choosing us as your dealership! We look forward to serving you again.

May 14, 2025

It was my first time doing the first oil change on my 2024 Honda Accord and the customer service from Carpenter was good More

by omarreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
May 15, 2025 -

Honda Van Nuys responded

Thanks for sharing your experience! We're very excited to hear you had a great first oil change with us. Our team is always here to make your visits enjoyable. Looking forward to seeing you again!

May 06, 2025

Friendly and professional. Great service. With them, my car will run forever. Joey was a pleasure to work with. More

by aswain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
Report | Print
May 07, 2025 -

Honda Van Nuys responded

Thanks for the fantastic 5 star review! We're so happy to hear you had a great experience and that Joey made a positive impression. Your car's longevity is our priority, and we're here to keep it running smoothly. We appreciate your support!

May 04, 2025

Service is good. Quite a long wait but I am assured that my car is well-maintained and tuned-up. Reasonable price plus the discount given by my service advisor, Mig More

by sonia_babes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
May 05, 2025 -

Honda Van Nuys responded

Thanks for your fantastic review, Sonia! We're happy to hear that you're satisfied with our service and Miguel's assistance. We appreciate your patience and look forward to keeping your car in top shape. Your support means a lot to us! Happy driving!

May 01, 2025

The scheduling process very flexible and professional. The rep was very nice and knowledgeable. Thanks More

by Mnmoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
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May 02, 2025 -

Honda Van Nuys responded

Thanks for your fantastic feedback! We're excited to hear you found our scheduling process flexible and our team helpful. Your satisfaction means a lot to us, and we look forward to assisting you again!

April 29, 2025

Took care of problem and also the recall repair. Was a satisfactory visit no complaints at all More

by askenaizergary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 30, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share your 5 star feedback! We’re so excited to hear you had a satisfactory visit! Our team is dedicated to addressing your needs, and it’s great to know we met your expectations. Thank you for your positive feedback!

April 28, 2025

Friendly, fast, efficient. Very happy I was able to have recall and splash guard handled More

by Parkernancy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Apr 29, 2025 -

Honda Van Nuys responded

Thanks for the 5 star feedback! We're very excited to hear you had a great experience with our team. Your satisfaction means a lot to us, and we appreciate your kind words about our service. Looking forward to assisting you again in the future!

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