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Honda Universe
Lakewood Township, NJ
1,770 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,770 reviews
January 16, 2013
John McGraw was great. This was the third Honda dealership I had been to that day, and I had to leave suddenly before I was able to buy the car I wanted. I returned on Christmas Eve and John sold m dealership I had been to that day, and I had to leave suddenly before I was able to buy the car I wanted. I returned on Christmas Eve and John sold me my car. He was extremely nice and helpful and I didn't want to buy a car from anyone else. I will definitely recommend him to anyone looking to buy a car. More
by dc1569
Employees Worked With
December 30, 2012
i am very happy about my car that i have received John McGraw took his time out to understand me and help with my car i would like to thank him and i appreciate his help and his kidness thank you again McGraw took his time out to understand me and help with my car i would like to thank him and i appreciate his help and his kidness thank you again More
by skhill07
Employees Worked With
December 30, 2012
I bought a Honda accord Ex-l v6 from them 1 yr back and decided to go for wheel alignment check and tire rotations (april 2012). I called the service guy and told him I'd a quotation from Fire & Stone and decided to go for wheel alignment check and tire rotations (april 2012). I called the service guy and told him I'd a quotation from Fire & Stone and I stay far away from your place, nearly 45 min drive, And if you either check this free or offer better price, I'll come over there and he asked me to come the next day promising a better price.Once I go there, he says he can't do free and secondly he says nod body can beat his price. When I showed the fire stone quote, he got taken back and refused to offer me better price. I told him, since I came all this long, at least match the price, I'll do it here itself instead of going back to FS but he refused. I was shocked that this guy can play with me like this promising me to come down from a long distance.he fooled me. This is the 2nd time Honda Universe has given false promise like bait and switch. I never went to them again for service. More
by Itssuree
Employees Worked With
Service manager
December 25, 2012
Was in the process of finding a nice economical car to drive to work was stuck between a camry and a accord, after speaking with John I am very impressed with the Accord, needless to say Toyota is no long drive to work was stuck between a camry and a accord, after speaking with John I am very impressed with the Accord, needless to say Toyota is no longer an option. Deffinetly will recommend John and Honda Universe to anyone else in process of car shopping. More
by Knelson984
Employees Worked With
December 25, 2012
John is a great guy and really help me out when looking for a new car. He was professional and very acomadating. I did not end up making the purchase that day but when I do I will definitely be going to hi for a new car. He was professional and very acomadating. I did not end up making the purchase that day but when I do I will definitely be going to him. More
by KevinDerelanko
Employees Worked With
December 21, 2012
I am willing to pay for a 36 month lease was "Not Unreasonable" and I should "Come In". We agreed on price by email and phone once each more. agreed and confirmed an appointment because it was abou Unreasonable" and I should "Come In". We agreed on price by email and phone once each more. agreed and confirmed an appointment because it was about a 40 minute drive. when i walked in Erin, the internet salesperson, handed me off to a great salesperson who never saw the communication until I walked in. he took it to a sales manager who gave him a rate that was $100/mo more than agreed. More
by abasis
Employees Worked With
Erin & Mitch
December 19, 2012
The individuals at Honda Universe were easy to work with and friendly. They worked closely to meet our needs and did a wonderful job of showing/explaining the vehicle we were interested in. and friendly. They worked closely to meet our needs and did a wonderful job of showing/explaining the vehicle we were interested in. More
by zampognakrug
Employees Worked With
Greg Levine
December 17, 2012
John was great to work with and very fast with getting the deal done. we were also happy with the friendly staff. john was also very patient with our screaming kids. the deal done. we were also happy with the friendly staff. john was also very patient with our screaming kids. More
by Joey o
Employees Worked With
December 15, 2012
Greg was so friendly and helpful! Great experience! I would recommend Honda Universe to everyone! Thanks Greg for making this process so easy for us! would recommend Honda Universe to everyone! Thanks Greg for making this process so easy for us! More
by Jennmancini
Employees Worked With
Greg Levine, Greg Levine
November 30, 2012
John was full of knowlege and he made the experience very easy, usually it is nerve racking!! I would recommend to anyone looking for a car. easy, usually it is nerve racking!! I would recommend to anyone looking for a car. More
by kpax71
Employees Worked With
