Honda Universe

John was absolutely awesome to work with. He made me laugh and I got a great deal too. He never forced anything on me at any point and really knew the vehicles. He took the time to show me what I was lo laugh and I got a great deal too. He never forced anything on me at any point and really knew the vehicles. He took the time to show me what I was looking for and explained why he was showing me each car. He's definitely the guy to go to if you want a positive car buying experience. It was by far the best experience I've had at a dealership and I would follow him to whichever dealership he goes to. If you're looking to learn about the cars and have a great time as well, John is your guy! More

John was awesome !!! He helped my grandma and I pick out the perfect car and helped us with insurance and buying the car. It was an awesome experience and I love my new car ! All thanks to John, anyone read the perfect car and helped us with insurance and buying the car. It was an awesome experience and I love my new car ! All thanks to John, anyone reading this and need a new Honda ask for John McGraw More

Krystle Rhoads is superb and was a key factor in the purchase of my new vehicle. Specifically, her knowledge of the dealership and services provided were superior. I actually switched from a loyal Toyot purchase of my new vehicle. Specifically, her knowledge of the dealership and services provided were superior. I actually switched from a loyal Toyota customer to a Honda advocate after dealing with this dealership. Krystle is to be commended on her insight in dealing with clients. Moreover, she is smart, articulate and is keenly aware of the customer/s needs. I would highly recommend this dealership. I would like to add that the General Manager was also a pleasure to deal with. I actually left this dealershp with a new car and a renewed faith in the car buying experience! More

I visited this Honda Dealership to get some idea of what type of car I would like to purchase. John McGraw was my salesperson. He was very knowledgeable offered details about each Honda I was interested i type of car I would like to purchase. John McGraw was my salesperson. He was very knowledgeable offered details about each Honda I was interested in and was polite and friendly.John gave me a very pleasant experience and although I'm not sure which model I will buy, I'm happy to say once I decide I will return to this dealer. More

The worst dealer I have ever been to. I purchased a new cr-v and paid cash and that process lasted over 5 hours. Had the first service there and they did not include tire rotation which I had to pay for. T cr-v and paid cash and that process lasted over 5 hours. Had the first service there and they did not include tire rotation which I had to pay for. There was a recall on the cr-v so I called the dealer to make a appointment. When I got to the dealership I had asked how long would it take to do the recall. The person at the counter stated about 1/2 to 3/4 of a hour. It took them over 45 minutes just to put the car in the bay and when they were finished I was there over 2 hours. When I was called a few days later about my how my service was I gave them a poor rating. A week later I received a call from the service manager to find out why I rated them so low. After telling him about what had happen he offered me my next service for free oil change and tire rotation and said he would e- mail those coupons. I am still waiting, and will be going to a different dealer for my service moving forward Do not use this dealer for anything. More

John Mcgraw was a fantastic sales consultant!!!!! It was my first time buying a car and I explained to him what I was looking for and he sure did find it! He was very patient and friendly through the whole my first time buying a car and I explained to him what I was looking for and he sure did find it! He was very patient and friendly through the whole process, offering me coffee and making me laugh. He answered every question I had!!! I love my new car. Thank you John for such a great experience! You are #1 More

Tony Caruso was my salesman for the purchase of a 2013 accord. He was fantastic, patient and always willing to work with me.--great guy accord. He was fantastic, patient and always willing to work with me.--great guy More

Friendly atmosphere made me feel comfortable from the start. Didn't mind the time I spent there and everything is up front no hidden suprises . start. Didn't mind the time I spent there and everything is up front no hidden suprises . More

From the moment I spoke with John McGraw he made me feel welcome. I have had a checkered financial past but he encouraged me to allow them to help me and they did. They got me financing without ever being c welcome. I have had a checkered financial past but he encouraged me to allow them to help me and they did. They got me financing without ever being condescending. T was a long day but John stayed with me offering refreshments and stories while we waited. Honda universe has an outstanding employee in John and the other members of his team. I will now consider Honda universe before going anywhere else and will recommend them highly. Thank you for a wonderful experience. More

John took care of us right from the start. The price was unbelievable and dealership was very friendly. Will buy there again. When I ready to take car I noticed what I thought were scratches, John had the unbelievable and dealership was very friendly. Will buy there again. When I ready to take car I noticed what I thought were scratches, John had the detailer come out and they just wiped off they, were only smudges. John called me the next day to see if everything was ok and if I had any issues I should give him a call. More