Honda Stratham

Okay... took a long time Overall they get the problem fixed but they take a long time and they charge a lot. They took until almost 2 PM to ask if they could go ahead with fix Overall they get the problem fixed but they take a long time and they charge a lot. They took until almost 2 PM to ask if they could go ahead with fixing the sliding door when I had dropped it off the night before and checked that it was okay to work on it with out discussing the cost with me. They ended up having my car all day. More

Thank you!!!! My van broke suddenly on the way to work. The service center was swamped but they managed to get me in and fixed by noon the next day. Ms. Brown als My van broke suddenly on the way to work. The service center was swamped but they managed to get me in and fixed by noon the next day. Ms. Brown also went out of her way to get our warranty information from the Manchester branch. More

Oil and Rotate Jeffrey Arnault is the man Always takes care of me around my schedule and yours of course. He is a great voice for your company. Jeffrey Arnault is the man Always takes care of me around my schedule and yours of course. He is a great voice for your company. More

Recall Brought my 2006 Honda in for an air-bag recall. Service was prompt and courteous. I also like the 5 point check down on the car. At least I know what Brought my 2006 Honda in for an air-bag recall. Service was prompt and courteous. I also like the 5 point check down on the car. At least I know what is next and when to bring in for service. More

It's About People Brand loyalty is more than just a response to superior engineering when it comes to automobiles. After the selling, the game's name is support. The Ho Brand loyalty is more than just a response to superior engineering when it comes to automobiles. After the selling, the game's name is support. The Honda Barn excels in post-sale support with an excellent service/parts department. It's about the people you speak to about a squeak, rattle, or bump. It's the people who patiently listen to your story about what is needed. It's the people who turn that often rambling tale into a reality. As the years unfold and the miles pile up, it's the people at Honda Barn who keep your initial investment in first class shape. Of special note is the Honda a Barn service writer Jeff Arnault. I am constantly amazed by his patient professionalism as he greets, meets, listens to, and brings good (and sometimes bad) news about the health of a customer's vehicle. He knows his Honda customers by name and truly displays a personal warmth that makes all feel welcome--and in good hands. Yes, brand loyalty is about a superior product. However, brand loyalty would not exist long if it were not for the people behind the brand. Thanks Jeff and the entire Honda Barn family for your many years of support and quality professionalism. More

They took care of the problem and kept me informed. My Honda was purchased at another dealer. Never-the -less, Honda Barn took care of the problem in a straight forward, and business-like manner. They d My Honda was purchased at another dealer. Never-the -less, Honda Barn took care of the problem in a straight forward, and business-like manner. They documented the problem and communicated with Honda authorities to see if the issue was covered by warranty. They kept me informed along the way. I wish customer service was like this elsewhere. More

great service I took my new to me Civic there for service. I spoke with Ethel who was able to get me into the schedule at my convenience. On the day of the service I took my new to me Civic there for service. I spoke with Ethel who was able to get me into the schedule at my convenience. On the day of the service another representative called to inform me the car was done and gave me a recap of the work completed and the total of the bill. I wish I could remember his name; thank you to both of you! I will go back and would recommend Honda Barn to anyone who owns a Honda car. More

Simply the best No worries with this place. Best dealership to deal with. Always receptive and willing to go above and beyond, Service several family vehicles here. W No worries with this place. Best dealership to deal with. Always receptive and willing to go above and beyond, Service several family vehicles here. Wouldn't think of any other place. Great to deal with! More

Great place to do business I have been doing business with Honda Barn for about 13 year. I have bought several vehicles and had each one serviced there. I have known Bob and Je I have been doing business with Honda Barn for about 13 year. I have bought several vehicles and had each one serviced there. I have known Bob and Jeff all these years and it so nice to have people that you can trust. I just recently have met Dave April and Chris and they are both very helpful and friendly. My experience over the years have been great. Roberta More

Two hours for oil change and tire rotation???? Slow service. Had low tire light on dash after service,was fine before that. Was told car was washed but it was not.Very frustrating! Slow service. Had low tire light on dash after service,was fine before that. Was told car was washed but it was not.Very frustrating! More