Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I went in to get an oil change and to get the tires check. They didn’t do anything to tired just question it if it was under warranty and didn’t even explain to what was the issue. At the end they just check. They didn’t do anything to tired just question it if it was under warranty and didn’t even explain to what was the issue. At the end they just gave me keys and nothing more. Poor experience More
Interactions with staff were pleasant. Kevin was open and honest about service charges. Total wait time for service on 11/10/23 was 3hrs. Seemed excessive. Kevin was open and honest about service charges. Total wait time for service on 11/10/23 was 3hrs. Seemed excessive. More
The process of buying was easy! Vince Doronzo was so nice, helpful and easy going with the sale! He was wonderful and very knowledgeable to work with and we couldn’t be happier with Vince Doronzo was so nice, helpful and easy going with the sale! He was wonderful and very knowledgeable to work with and we couldn’t be happier with our purchase of the Odyssey! More
It was a quick service . . in and out under an hour. waiting room was clean. . in and out under an hour. waiting room was clean. More
We were walk-ins and had an issue that needed prompt attention. Honda fixed the problem while we waited. The service tech gave us options and we chose the one that worked for us. No pressure so it was p attention. Honda fixed the problem while we waited. The service tech gave us options and we chose the one that worked for us. No pressure so it was pleasant to work with Brolin. More
Mr. Taub was helpful. What bothered me, however, was the length of time the service took. If I had known at the beginning that I would have to spend 3.5 hours in the waiting room, I would have gone home and length of time the service took. If I had known at the beginning that I would have to spend 3.5 hours in the waiting room, I would have gone home and then come back. More
Clean, and the people were friendly. I had an unexpected major repair and so my frustrations are more with the cost than the facility or the people. I had an unexpected major repair and so my frustrations are more with the cost than the facility or the people. More
I could not be happier with the entire experience. Honda on Grand and Marcel are excellent! Honda on Grand and Marcel are excellent! More
Went in for an oil change, did the job required, did their normal routine checks. Said the battery was not holding a reserve charge, battery only 4 months old, told me it needed replacing. I took it bac their normal routine checks. Said the battery was not holding a reserve charge, battery only 4 months old, told me it needed replacing. I took it back to where I purchased it they put a full range of test as I watched and it was determined that the battery was at 100% charge and all other perimeters were meet. I hope that this location’s machine was off and will be recalibrated, and that they didn’t try and sell me something I didn’t need. More
I called with the problem. They got me in right away and the service took less time. Then they told me. Very helpful and pleasant! They got me in right away and the service took less time. Then they told me. Very helpful and pleasant! More