Honda North

Rude Finance Lady I came to Honda North because it was right by my house and I needed a new car asap. I walked the lot for about 1 minute before a very friendly sales p I came to Honda North because it was right by my house and I needed a new car asap. I walked the lot for about 1 minute before a very friendly sales person approached me. I told him before I really look at any car I would like to see what I could afford so he set me up with Petra the finance lady. I am new to credit so my score isn't the best but I had my mom with me who was more than happy to co-sign with me. They had a used Mercedes for $21,000 (in my price range) on there lot that I was interested in. When I told Petra that was the car I was interested in she was unbelievably rude. She harassed me about my income saying "Do you make $80,000 a year?" I was very offended. She basically called me stupid for even thinking I could afford that car (which in reality I could). Then she takes us outside to view the lot and tries to sell me a used Acura for $19,990. Which confused me because the car I wanted was only $1,500 more than the Acura. I left the dealer very angry that she would talk to a customer like that, especially a customer that was qualified. I ended up buy a car at Mercedes-Benz of Fresno and could not be happier with my car and the service I received. Petra said she would do a follow up phone call with me which I was looking forward to so I could tell her how rude she was but she never called... Typical. Anyway I would defiantly never buy a car here even if my dream car was a Honda. More

Great experience Honda North has been the greatest they always make me and my fam. Feel welcomed !! Love my car !! Enjoy every time I go there to get a fix in my car! Honda North has been the greatest they always make me and my fam. Feel welcomed !! Love my car !! Enjoy every time I go there to get a fix in my car! I've recomended to friends and family and they have had a great experience too ! Thanks lots !! Yes I would but another car from you .. Planing too in a few yrs!!! Thank you for your support and for giving us the opp of being part of a great agency ... Wishing you all the best for the coming year !! Hope you guys keep growing and reaching more ppl in buying their car with ... Only you ??gods bless you all More

I never recommend this dealer to anyone who is care about his time. To start with I went to the service personnel who has careless attitude told me (your car is dirty, you need a car wash), He then said “Go his time. To start with I went to the service personnel who has careless attitude told me (your car is dirty, you need a car wash), He then said “Go to the receptionist to register with the shuttle”, that was 10:16 AM, I went as he said and asked the lady when the shuttle will come she said in 10 min, and she kept saying when any one ask her till it is !!:40 AM, I had another appointment need to catch, I asked her where is the manger, she answered “He is not here today”, Then I went to the front desk and asked to get my car back without service as I do not trust the work of who does not care about the time. The service personnel brought my car and gave men the key with a very careless attitude More

Service and sales.. .I've been going to this dealer for 9 years, primarily for service. Basic oil changes, a few minor services. Price IMO have always been reasonable for a dealer, plus I only had a couple o years, primarily for service. Basic oil changes, a few minor services. Price IMO have always been reasonable for a dealer, plus I only had a couple of instances where there was a minor problem and they quickly resolved it. They always left the car clean, and might suggest other services if I was interested, but never pushed anything hard that was not required. I purchased a new Ridgeline there last July and the sales people were never pushy, and listened to what I wanted. They got my truck within $200 of some online discount prices, and had the truck shipped from another dealer (150 miles away) and ready in 24 hours. The online brokers wanted anywhere from 5 to 7 days to deliver a vehicle. Overall, I am very satisfied compared with other dealerships I've encountered over the years. More