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Holmgren Subaru

North Franklin, CT

4.6
133 Reviews

3 New Park Avenue

North Franklin, CT

06254

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Showing 133 reviews

September 11, 2026

I was pleased with how quick the oil change went and that I could use my discount coupon and military discount also. Thank you for doing that for us who served our country. I appreciate it very much in time More

by pelletierj83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 15, 2026 -

Holmgren Subaru responded

Thank you for your kind words! We’re glad we could make your service visit quick and easy, and we’re always happy to provide our military discount as a small way of showing our appreciation for your service and sacrifice. Thank you for choosing Holmgren Subaru, and thank you for serving our country!

September 02, 2026

Bought my used 2024 Outback Premium. Went back next day for the other fib. Told by owner that the salesman probably had it in his desk and that the desk was locked. ( strange how ironic More

by Maryqct
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jason
Sep 04, 2026 -

Holmgren Subaru responded

Mary, thank you for sharing your feedback. We’re sorry that your experience and our follow-up did not meet the level of customer service we expect at Holmgren Subaru. With pre-owned vehicles, we unfortunately cannot guarantee that two keys will be provided, as we receive the vehicle with whatever keys are supplied by the previous owner. That said, we absolutely should have communicated this more clearly and followed up with you when we said we would. We apologize for that. We would also be happy to assist you with purchasing a second key and making the process as easy as possible. Providing honest, attentive customer service is extremely important to us, and we’re disappointed that your experience left you feeling otherwise. We appreciate your feedback and the opportunity to address your concerns.

Sep 07, 2026 -

Maryqct responded

Why is there a cost for another Fob? All cars used to come with two keys. Even used vehicles. What are you offering?

August 23, 2026

This was my second purchase from Holmgren Subaru. They are always friendly and extremely helpful. Very easy to work with and very accommodating. I recommend them highly. More

by ccdragonlover102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Conti,& Brian
July 01, 2026

Fast on time and cost effective. Love the future notes and the ability to discuss notes about my car More

by skippy3169
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Forgot
June 18, 2026

Many thanks to all who helped us through the process of purchasing our new car. This is our second vehicle purchased through Holmgren and both experiences were top-notch, effortless, and even pleasant! O More

by Retired Educator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Jesus, Ben, Brian
June 17, 2026

We were looking for a car within our budget parameters and he came through for us. More

by Ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Hernandez
May 28, 2026

Fantastic service, helped me figure out my lease transfer from start to finish, and even gave me great service on the new tech in my car and gave me a no-nonsense treatment. Very happy with my first time her More

by nsattar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Holden
April 07, 2026

Best sales and service! Truly a joy to do business with. My next Subaru will be a Holmgran Subaru! More

by DQCREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 01, 2026

I had a really frustrating and disappointing experience with the service department at this dealership and would not recommend them. I brought my car in because of uneven tire wear on the front two tire More

by Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
March 18, 2026

t Trista p was a very nice and friendly not pushy sales person answering all questions on car.jason the manager was also understanding and very pleasant to deal with along with last stop brian as financing More

by jimreel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
trista p, jason, brian
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