Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

Thank you Jade for the fantastic review! Hearing that our employees are friendly and our service department is fast is exactly what we strive for at Holm Automotive Center. We're happy to know your recent experience was efficient and positive. We appreciate you mentioning the quality of our work as well. Taking pride in a job well done is a core value here, and it means a lot to know you noticed. Thank you for choosing Holm Automotive Center! We look forward to seeing you again for your next service needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's fantastic to hear! We're thrilled our team could turn your rush service around in record time and get you to your important appointment. At Holm Automotive, we understand how important your time is, and we're always happy to go the extra mile. Your feedback motivates us to keep exceeding expectations. Thanks for being a valued customer! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear John, Thank you for the 5-star review! We appreciate your loyalty and are glad to hear you consistently receive great customer service from our friendly and professional service department team. We look forward to seeing you again at Holm Automotive Center in Abilene! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the 5-star review! We're thrilled to hear our team went above and beyond to assist you at every turn and ensure a successful outcome. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We appreciate your family's trust in Holm Automotive for many years. Our friendly staff is committed to building relationships, providing excellent service, and taking care of your vehicles. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for being our customer and the kind words of endorsement for Josh. He does a great job at listening which makes all the difference! We appreciate the fantastic review & hope to see you again soon! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We appreciate you recognizing our friendly and professional staff. We take pride in getting customers like you in and out efficiently, minimizing waiting times. We look forward to your next visit to Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your review. We sincerely apologize that you feel the car you purchased wasn't inspected thoroughly enough. We take pride in the quality of our vehicles and strive to ensure every customer receives a reliable car. We appreciate you acknowledging our efforts to address the issue. If there's anything further we can do to ensure you're completely satisfied with your purchase, please don't hesitate to contact us directly. We're committed to resolving this matter to your satisfaction. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We appreciate you highlighting our efficient service, courteous staff, and friendly employees. We strive to get our customers back on the road quickly and provide a positive experience throughout the visit. Glad we could have the opportunity to assist! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Valued Customer, Thank you for your feedback on your recent window repair experience at Holm Automotive Center. We sincerely apologize that the repair took significantly longer than the initial estimate of an hour and a half. We understand your time is valuable, and exceeding wait time expectations is not acceptable. We take our commitment to Customer Care very seriously, and we will investigate why the repair took longer than anticipated. This will help us improve our communication and ensure more accurate time estimates in the future. If you'd like to discuss your experience further, please don't hesitate to contact us directly. We appreciate your understanding and continued patronage. Sincerely, The Holm Automotive Team of Abilene

POWERCLEANKS responded

It was no big deal. I normally don't care about the time, I was just in a big hurry with work. Thanks for the nice work!!!