Holm Automotive Center Inc

Exceptional. They worked extra hard to regain my confidence and give me a good deal on a new car. Chris was very patient and thorough in going over features on the They worked extra hard to regain my confidence and give me a good deal on a new car. Chris was very patient and thorough in going over features on the car. More

Dissappointed in customer service..face to face When I called in to set up my appointment. The service was totally amazing. Everyone was so nice extremely accomidating. Even told my husband I couldn When I called in to set up my appointment. The service was totally amazing. Everyone was so nice extremely accomidating. Even told my husband I couldn't wait to see it in person. The morning I dropped off my car..when I approached the customer service desk..I had to stand there and wait for the gentlemen finishing reading the paper in his hand..(no eye contact..no acknowledgement) was probably 45 seconds I stood there..but it seemed like minutes. I drove an hour so i could stand and watch someone read a piece of paper. I was crushed! When I picked up the car..same gentleman..was a lot better service..he was pleasant and explained all the findings. Probably won't be going back when I can go somewhere closer..where they know my name when I walk in. More

Emergency service We limped into the dealership on a flat tire. Our service consultant, Chuck, immediately got a tech started on replacing the tire and then proceeded t We limped into the dealership on a flat tire. Our service consultant, Chuck, immediately got a tech started on replacing the tire and then proceeded to show us the comforts available in the waiting room; free coffee, popcorn, rest rooms, magazines, TV, etc. During our brief wait we visited with other employees and were treated like friends. The tire was replaced very quickly, we paid our very modest bill, and we were underway again in less than thirty minutes. I give five stars only because I can’t give six. More

Wonderful service They are always very helpful and friendly. I can trust my car to them without any question. They check everything and keep me up to day on needed se They are always very helpful and friendly. I can trust my car to them without any question. They check everything and keep me up to day on needed services. More

Service I drive nearly an hour because I know how professionally and courteously that I'll be treated, and that anything needed for my car will be checked and I drive nearly an hour because I know how professionally and courteously that I'll be treated, and that anything needed for my car will be checked and discussed with me. More

Warranty Service Ended up having a wheel speed sensor out on my 2017 Silverado. They got me right in the day I called and provided a nearly new loaner vehicle for the Ended up having a wheel speed sensor out on my 2017 Silverado. They got me right in the day I called and provided a nearly new loaner vehicle for the day. The work was done same day and I was happy with the work. More

Always outstanding We are never disappointed with everyone in the service department in addition to the other employees at Holm Automotive. All are friendly, caring and We are never disappointed with everyone in the service department in addition to the other employees at Holm Automotive. All are friendly, caring and professional people. More

Everyone is so friendly. Everyone sincerely cares about you and your needs. They take the time to talk to you even if they are not directly involved in your visit. Everyone fr Everyone sincerely cares about you and your needs. They take the time to talk to you even if they are not directly involved in your visit. Everyone from sales to service to parts is very knowledgeable and able to satisfy your needs and questions. More

Let's face it, car repairs suck. I hate having car trouble. It's inconvenient and expensive. Knowing I can bring my car to Holmes or call them anytime something goes wrong and rely on I hate having car trouble. It's inconvenient and expensive. Knowing I can bring my car to Holmes or call them anytime something goes wrong and rely on them to evaluate, repair and get me back on the road quick is relieving. In this instance my check engine light came in and they got me in as soon as they could being flexible with my schedule. Chuck Loader was my service consultant this time and he was great. Friendly, knowledgeable and efficient. I will return to the dealership next time I'm in need of car repairs. Heather More

Customers for life! BEST service I have ever had when buying a car. We have now bought two from Don & he’s the best in the business. We called & told him what we were loo BEST service I have ever had when buying a car. We have now bought two from Don & he’s the best in the business. We called & told him what we were looking for and told him we would like something within 30 days. He called the very next day with what we wanted. He goes above and beyond to satisfy his customers. We will no longer buy cars from anyone else. Holm Automotive has customers for life in us! More