Hoffman Toyota
West Simsbury, CT
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ToyotaCare service Mike was courteous and called me when my 1 year ToyotaCare service showed that there was a larger issue that needed attention. The car needed to stay Mike was courteous and called me when my 1 year ToyotaCare service showed that there was a larger issue that needed attention. The car needed to stay a few extra days. It was vonpleted in time and without issue. More
Overall experience From the beginning starting w Wendy the Internet sales specialist, to Ednei, Jamal and support from the manager. I must say I am very satisfied. They From the beginning starting w Wendy the Internet sales specialist, to Ednei, Jamal and support from the manager. I must say I am very satisfied. They all worked very hard and diligently,there was no haggling and feeling pressured. I am so thankful for all of their help!! More
Best Experience Under my particular circumstances and time constraints, the staff was very cordial as they diligently worked to select the right car and to quickly pr Under my particular circumstances and time constraints, the staff was very cordial as they diligently worked to select the right car and to quickly process the sales transaction. My first point of contact Tyrrell Dabrowski who could not have been more responsive and respectful of what I needed in this transaction. Julio Sosa demonstrated the very best of customer service and was very knowledgeable about each vehicle I test drove. It was evident that he took into consideration what I was looking for in a car by ultimately selecting the perfect fit for me. Despite arriving at the dealership after 6 pm, I enjoyed working with Jamal Alkatib was so patient as he completed all the required paperwork and registration so that I could leave driving my new car. This team was exception and made the car buying experience seamless and enjoyable. I would highly recommend them again to colleagues and friends. They are the best. More
Perfect Brought 2004 Avalon in for recall. Everything was perfect, estimate was 2.5 hours and done in less than 2. Complimentary car wash was a bonus. Thank y Brought 2004 Avalon in for recall. Everything was perfect, estimate was 2.5 hours and done in less than 2. Complimentary car wash was a bonus. Thank you More
oil cange I needed to be out in a hurry, I asked my service man to please rush my oil change. He did and I was out quickly. Thank you. I needed to be out in a hurry, I asked my service man to please rush my oil change. He did and I was out quickly. Thank you. More
Great as always I just needed a situation assessed but they were quick and professional. And when I winced at the price my service guy could not have been nicer. I just needed a situation assessed but they were quick and professional. And when I winced at the price my service guy could not have been nicer. More
Tundra new to dealership Just moved from Colorado and Hoffman gave my Tundra the TLC that my dealer in Colorado used to give it. They welcomed me into their service center li Just moved from Colorado and Hoffman gave my Tundra the TLC that my dealer in Colorado used to give it. They welcomed me into their service center like I had bought my Tundra there. More
Quick purchase Went to Hoffman Toyota looking to buy a used Highlander. Salesperson aksi shiwed my new Highlanders and the new RAV4 hybrid. Tough decision whether Went to Hoffman Toyota looking to buy a used Highlander. Salesperson aksi shiwed my new Highlanders and the new RAV4 hybrid. Tough decision whether to buy the used Highlander or new RAV4. Decided on the used Highlander, and everything went smoothly with the purchase. More
Lease of a 2016 Camry Jose Rivera was at all times very friendly, knowledgeable, and patient. We have now leased 3 times with Jose, and each time has been a very good exp Jose Rivera was at all times very friendly, knowledgeable, and patient. We have now leased 3 times with Jose, and each time has been a very good experience. We are very pleased with the service and efficiency with which the lease was finalized. Hoffman works hard to make the car buying or leasing process as easy and pleasant as possible, and they do. Thank you. Judith and Thomas Porter More
fabulous Johnny O has been the best. I purchased a Corolla and he has taken care of every thing. This experience has been much easier than any other car I have Johnny O has been the best. I purchased a Corolla and he has taken care of every thing. This experience has been much easier than any other car I have ever bought More