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Hoffman Toyota

West Simsbury, CT

4.1
875 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 875 reviews

June 13, 2016

Toyota First Service 5000 miles This was my first visit to Hoffman Toyota Service. I purchased the car from another out of state dealer and needed the 5000 mile service. I drove in b More

by WILLIAM.MACDONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Jul 19, 2016 -

Hoffman Toyota responded

Hello WILLIAM, Thank you for trusting Hoffman Toyota for your 5k service. We appreciate your feedback and are glad to hear your experience was worthy of a 5-star rating from you. We look forward to seeing you again next time you are in the area. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 13, 2016

Kjellquist I have been a very satisfied customer of the Hoffman Toyota "service department" since 1990 - for over 25 years. My recent Toyota Highlander service More

by carl.kjellquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jul 19, 2016 -

Hoffman Toyota responded

Hello Carl, Thank you for trust Hoffman Toyota Scion for your most recent service. We value what our customers have to say and truly appreciate your loyalty over the years. As you know Linda is always happy to ensure your vehicle is well maintained and running most efficiently. We look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 13, 2016

Hoffman I have been a customer at Hoffman since the age of 16 and have purchased all car at hoffman since. May I suggest a continued discount of sevices for r More

by brianpoirier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Jul 19, 2016 -

Hoffman Toyota responded

Hi brianpoirier, We appreciate your loyalty and valuable feedback. I will share your comments with our Service Manager as we are always looking for ways to improve our customer experience. Thank you for choosing Hoffman Toyota!

June 11, 2016

always a pleasure doing business with Hoffman. for the pass 20 plus years your staff friendly, professional, knowledgeable great waiting area and appreciate wifi, customer for over 25 years and yes More

by CENTENO_005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Oulundsen, Mike Fitzgerald
Jul 19, 2016 -

Hoffman Toyota responded

Hello CENTENO_005, Thank you for continuing to choose Hoffman Toyota Scion. We value your feedback and are pleased to read you enjoy our customer lounge, wifi and staff. We look forward to serving you for another 25 years. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 09, 2016

Great experience Team work was awesome, Jamal work down the numbers and Jose was a great help thanks for your help, Ednie thanks for the call I appreciate the work More

by Jessica8970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Ednei Lima
Jun 09, 2016 -

Hoffman Toyota responded

Hello Jessica8970, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We are thrilled your experience was great and trust you are loving your new vehicle. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 08, 2016

New Owners We are a toyota family since having children. It's the only make we trust. We have had two camry's and one Sienna and now a Highlander. In that time h More

by DRWALSH816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Larry Valenta
Jun 09, 2016 -

Hoffman Toyota responded

Hello DRWALSH816, Thank you for choosing Hoffman Toyota! We are so thrilled to read that Toyota has been your family's brand of choice. Our team is dedicated to ensure you are well informed, comfortable and completely satisfied. We trust you are loving your Camry and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 07, 2016

Wonderful experience! Wonderful experience here! Jamal Alkatib is more than just a finance manager... he goes to bat to get you the best rate and interest rate possible! He More

by kelseybarnholdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jamal Alkatib, Jeannette Garcia
Jun 09, 2016 -

Hoffman Toyota responded

Hi kelseybarnholdt, We are pleased to read that our Finance Manager, Jamal was able to provide a wonderful experience and get you the best interest rate possible. We trust you are loving your new vehicle and look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 05, 2016

Very helpful After seeing a few other dealers in the area, I went to this dealership not expecting much different, but I was pleasantly surprised. I went to look f More

by AJ.3JOHNSON94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Jeannette Garcia
Jun 09, 2016 -

Hoffman Toyota responded

Hi AJ.3JOHNSON94, Thank you for choosing Hoffman Toyota! We trust you are loving your new 2016 Camry. Your satisfaction is extremely important to our team and we are so pleased to read that your experience was worthy of 5-stars! We look forward to seeing you when your Camry needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 04, 2016

Toyota a/c Work done promptly and at low end of estimate which was very much appreciated. Also, I received the senior discount which is always appreciated by me. More

by hbhirsch26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jun 09, 2016 -

Hoffman Toyota responded

hbhirsch26, Thank you so much for your feedback and your continued trust in Hoffman Toyota to keep your vehicle in excellent condition. We strive to ensure your visit is quick and efficient. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Best dealership in the state, excellent customer service Nothing less than excellent. Had a difficult situation at hand and he didn't give up until I was satisfied. Amazing service and friendliness. Wouldn't More

by TRISHAGOULD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, James Fappiano, Zachary Hoffman
Jun 09, 2016 -

Hoffman Toyota responded

TRISHAGOULD, We are so pleased to read that your recent visit was nothing less than excellent! Our team is here to ensure you receive the highest level of customer care at every visit. We trust you are enjoying your new vehicle and look forward to servicing it in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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