
Hinshaw's Honda
Auburn, WA
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591 Reviews of Hinshaw's Honda
The entire experience was amazing. Friendly staff, good customer service. They had what I want it. They work with their customers to keep us satisfied and to provide the best service. I am glad I choose th customer service. They had what I want it. They work with their customers to keep us satisfied and to provide the best service. I am glad I choose this particular dealership. More
This was the first time that I have ever gone to a car dealership to purchase and had a completely wonderful experience that I would do over again. No pushy, rude salespeople here. Everyone is customer se dealership to purchase and had a completely wonderful experience that I would do over again. No pushy, rude salespeople here. Everyone is customer service oriented and really cares about your needs and what you are looking for in a vehicle, and that's what really matters. I really felt that the cars I viewed were a good fit for me, and not "the ones we're trying to push today" like I've felt at other places in the past. They actually listened when I told them what my price needs and situations were, and matched me with the best car I could afford. Thank you all so much for the great customer service (and the car is pretty great too)! Couldn't have hired nicer people, way to go Hinshaws! More
Friendly sales assoc. and very good customer sevice. Chandler made us feel right at home and was very helpful with choosing the right vehicle for our family. Chandler made us feel right at home and was very helpful with choosing the right vehicle for our family. More
Husband and I purchased an Accord from Hinshaws in the past had pleasing customer service from sales and "straight-up quality" from the service department for car maintenance. This recent trip (with 2 ki past had pleasing customer service from sales and "straight-up quality" from the service department for car maintenance. This recent trip (with 2 kids) to Hinshaws was to purchase. Chandler greeted me (us) in the used lot and listened to what I had to say about "must haves" for our next vehicle and how much I was willing to spend. He took time to do comparison test drives with me (and the kids, bantering with them so they felt included in the process). My word to anyone ready to buy a car: 1. know what you can comfortably afford, 2. choose a quality product, 3. familiarize yourself with "financing terms" so the money part does not scare you, 4. Find a trustworthy dealer representative- Chandler (did I mention my kids liked him too?!) More
Friendly service, seem willing to make price work for your needs. Large assortment of cars, clean facility, and always offering refreshments. Pleased with my service and purchase. your needs. Large assortment of cars, clean facility, and always offering refreshments. Pleased with my service and purchase. More
When I was having issues with my previous vehicle, I went to Hinshaw's and worked with Becki who helped my wife and I a week before find a car for my mother-in-law. The experience was painless and Becki was to Hinshaw's and worked with Becki who helped my wife and I a week before find a car for my mother-in-law. The experience was painless and Becki was extremely helpful and knowledgeable (even though she did not know what the "W" button was for on the Volvo). This time around she gave me an amazing deal on a Pontiac. The car did have some minor issues but Becki and Monty made sure to take care of those issues for me without any hassle. I highly recommend Hinshaw's for a smooth and stress free car buying experience! ~ Jon More
Chandler is an excellent salesman who worked hard to put me in a car I wanted and at a value I couldn't say no to. I would recommend him to anyone looking to enjoy their experience while getting a New car. me in a car I wanted and at a value I couldn't say no to. I would recommend him to anyone looking to enjoy their experience while getting a New car. More
Becki was very helpful in matching our needs to a used vehicle and finding what was within our budget. She was also instrumental in helping us through some post-sale concerns, with our satisfaction her m vehicle and finding what was within our budget. She was also instrumental in helping us through some post-sale concerns, with our satisfaction her main concern.It was a win-win. Our thanks to Becki. More
Cheryl was very friendly and helpful. We wanted a 1-2 yr. old car for a reasonable price. After several minutes of discussion she brought around a van that fit our needs and more. It is a year old with yr. old car for a reasonable price. After several minutes of discussion she brought around a van that fit our needs and more. It is a year old with very little milage. She answered all of our questions but did not pressure us. Had not planned to buy on this day but ended up with the exact vehicle that we need. It was a three to four hour process which is fairly normal from our experience. She did a couple of extra things for us ( some water and a little snack) since we had missed lunch. That has never been done before in the past. I would definitely do business there again, especially with Cheryl. More
My experience at Hinshaw Honda was awesome! Becki worked extremely hard to make sure I test drove cars within my budget and worked magic in making my top choice affordable. It truly was an outstanding expe extremely hard to make sure I test drove cars within my budget and worked magic in making my top choice affordable. It truly was an outstanding experience and I would highly recommend Hinshaw Honda to everyone. Make sure you ask for Becki! She goes above and beyond with customer satisfaction. More