Hinshaw's Honda

Auto purchase Had an amazing time buying the car with the help of Lena, very friendly and made the whole buying process easy! She helped me with all the options for Had an amazing time buying the car with the help of Lena, very friendly and made the whole buying process easy! She helped me with all the options for the car! More

Sales Zack did a great job! Friendly and zero pressure. He explained all the features on the car and there are many we did not know about. They gave us a qu Zack did a great job! Friendly and zero pressure. He explained all the features on the car and there are many we did not know about. They gave us a quote for the interest rate which I was happy with, then upon finishing things up, they came up with another rate! Quarter point cheaper! The manager of the dealership came out and had a cup of coffee with me while paperwork was being done. Very nice! Great car too! More

SALES CUSTOMER SERVICE Bought my new honda pilot elite with the help of Kimberly Fiesta. She was very helpful and made my experince fast and easy! I will highly reccommend K Bought my new honda pilot elite with the help of Kimberly Fiesta. She was very helpful and made my experince fast and easy! I will highly reccommend Kimberly to my friends and family and to everyone who's reading this review!! Thank You! More

Best customer service in the business!!! I recently purchased a BMW X3 from Hinshaw’s Honda of Auburn. Shortly after the check engine light came on my car. I didn’t purchase a warranty (this I recently purchased a BMW X3 from Hinshaw’s Honda of Auburn. Shortly after the check engine light came on my car. I didn’t purchase a warranty (this is my 2nd car from them and the first one had absolutely no problems, had for 3 years, so didn’t feel it was necessary) it ended up being something that they were not liable for but fixed anyways, no questions asked! Got it back the next day after dropping it off! They go above and beyond to make sure their customers are taken care of! Tomari thank you for Going the extra mile a d making sure I was satisfied! I will be back to purchase another car in the future! More

Great Experience I bought 2016 Honda Civic at this place. I was very stressed at first, because it's my first time that I decided to get loan from my bank and purchase I bought 2016 Honda Civic at this place. I was very stressed at first, because it's my first time that I decided to get loan from my bank and purchase a new car. Kimberly Fiesta and John Palega who work at this location helped me a lot. Because of their helps, I was able to choose a car that I love. Kimberly was very cool and did her best to help me. She was very calm which made me feel very comfortable and confidence. I really like my car, and I'll be back to this place again. More

Great experience The folks at hinshaw made it very easy for me to trade in my old car for something a lot newer. A few phone calls and a couple of signatures and I was The folks at hinshaw made it very easy for me to trade in my old car for something a lot newer. A few phone calls and a couple of signatures and I was able to drive off the lot the same day. I can say without hesitation that I don’t regret the decision I made that day. More

Amazing service ! An amazing cars! Such amazing staff! They try their hardest to work with you and around you! Love my new car, I’m so glad I pick the right place to get my car. They ke Such amazing staff! They try their hardest to work with you and around you! Love my new car, I’m so glad I pick the right place to get my car. They keep in touch with you see how your car is doing and stuff like that !! Highly recommended 👍🏼😁😁😁 More

Phenomenal Experience We went to 4 different dealerships and than ended up at Hinshaw Honda.I must say that it was the best experience we've had.Kimberly Fiesta made sure t We went to 4 different dealerships and than ended up at Hinshaw Honda.I must say that it was the best experience we've had.Kimberly Fiesta made sure that we were comfortable and also we had some great laughs too.Of course she made sure that our montly payment was were we wanted it to be.It was the easiest process,we didnt even have to do anything.Junior and another gentleman and of course Kimberly did everything for us while we were just chillin getting comfy lol.If you ever think about buying a car(used or new)I recommend that you buy from them.You'll never regret it i promise More

Found out I was lied to (AVOID TAMARI) I had gotten 2 leased vehicles from Hinshaws Honda. The customer service that I personally had received from them was phenomenal, so I thought. I I had gotten 2 leased vehicles from Hinshaws Honda. The customer service that I personally had received from them was phenomenal, so I thought. I struggled to get into my second lease from the first, but when I was finally able to I was so thrilled. The Civic Hatchback model had just come out a few months before, and they had the car that I wanted on the lot. When I got into the second lease, I got into a sedan Civic, which I was happy with, but I was told by the sales rep that I was working with, Charles ," Oh, we are not leasing hatchbacks yet, since they are so new we can only finance.". I thought it was weird but thought nothing of it and decided that I would get one later. Only now, a year later by chance with a family member having gone to a different dealership, was told that was absolutely not the case. I would be in the car that I am now with Hinshaws had I not been told "We cant do that right now". I have personally referred 3 people to this dealership. My husband purchased a used vehicle from a salesman, Tamari (AVOID HIM). My husband was told he only qualified for one vehicle, nothing else. He wanted a base model, manual everything dodge dart, but was told his only option was a Ford Expedition, Eddie Bower, Fully loaded everything, that they had JUST gotten onto the lot, not even cleaned out yet. In need of a vehicle, he said yes. Found out after reading the agreement (That he unfortunately didn't read himself) that they had somehow tacked on over $2000 in "Fees", and conveniently, Tamari was "Unable to answer to that". The second person I referred, was harassed by Tamari, as well as the friend she brought with her. She went in with a very strict budget that she had to stick to. Tamari then started commenting on how "good of a friend" hers was, because "Good friends help other friends get into new cars" and "Good friends want their friends to be in nice cars, and help pay down payments and monthly car payments". She then got another vehicle from a different dealership that weekend, and Tamari called on Sunday to say hey, we still have the car you want. She told him, as politely as possible "Thanks for calling but I actually received a better deal at a different dealership, so I no longer need the vehicle there". He hung up. I have personally been told no, when other dealerships have said yes. There were small things and fees and such that Hinshaws could not explain. What I thought was great customer service, was great lies and deception. More

Service Department I normally don’t write reviews for anybody but I’ve been very please with everyone in the service department. I’ve taken my Honda here for two years n I normally don’t write reviews for anybody but I’ve been very please with everyone in the service department. I’ve taken my Honda here for two years now to get my oil change done and man do they do a great job. Always welcoming as I walk through the doors. Today Mike was the one who helped me with my oil change. He got me out of there in less than an hour!! I’m very satisfied and highly recommend everyone to get your services done here! More