Hillsboro Ford
Hillsboro, TX
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368 Reviews of Hillsboro Ford
JoManda took care of me and our car. I was able to drop it off the evening before and she met me at closing time and took the Keys then she provide an employee to deliver the car since I I was able to drop it off the evening before and she met me at closing time and took the Keys then she provide an employee to deliver the car since I was struggling to get there during business hours. JoManda stepped up and out with the service and care provided. More
RUN! I bought a brand new vehicle from this dealership in April 2025, and honestly, the experience has been a complete letdown from the start. The sale I bought a brand new vehicle from this dealership in April 2025, and honestly, the experience has been a complete letdown from the start. The sales process was dull and uninspired — I walked in ready to buy, so there wasn't much effort or enthusiasm from the sales team. After finalizing the purchase, the salesman tried to set up my FordPass connection, but after a few failed attempts, he claimed the FordPass app was “down.” That turned out to be completely false. Since then, it’s been a nightmare trying to get answers. I've been passed around between sales managers, lied to, and repeatedly ignored — calls not returned, empty promises, and zero accountability. It’s now been 22 days since I bought this car, and my FordPass still isn’t working. If you’re considering this dealership — don’t. Save yourself the frustration and go literally anywhere else within a 2-hour drive. You deserve better. More
Gabby was wonderful! !!! She’s new to the business but a fast learner. She picked up where our other salesman left off ,since it was his day off, so it started out as a ch !!! She’s new to the business but a fast learner. She picked up where our other salesman left off ,since it was his day off, so it started out as a challenge. She did great! Best of luck to you Gabby! It was great meeting you! More
This was an awesome dealership and Shawn was pretty awesome too. It was a great buying experience. And that young kid Caleb went above and beyond. He took me on a test drive with him driving at my requ awesome too. It was a great buying experience. And that young kid Caleb went above and beyond. He took me on a test drive with him driving at my request while I rode in the back seat and showed me all the different modes the vehicle could do and after I purchased it, he even drove me home. The manager was amazing too and very patient with me and friendly. Shawn makes good coffee too!!!! More
Best customer service anyone could ever ask for. David is always very helpful in anyway possible to make sure myself and my explorer are taken care. Goes above and beyond- he isn't a behind desk ser David is always very helpful in anyway possible to make sure myself and my explorer are taken care. Goes above and beyond- he isn't a behind desk service person- he helps customers in person in lobby or parking lot. He and his staff are amazing and a blessing More

