Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hillsboro Ford
Hillsboro, TX
368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
368 Reviews of Hillsboro Ford
May 27, 2025
Hillsboro Ford had the Bronco I was looking for with great incentives offered. The environment was low stress and relaxed. Brett was good at keeping up communications with me. The road trip from Houston great incentives offered. The environment was low stress and relaxed. Brett was good at keeping up communications with me. The road trip from Houston to Hillsboro was worth it. More
by BILLY54
Verified CustomerEmployees Worked With
Brett Wilt, Craig Mancin
May 21, 2025
Very personable and friendly. Completed all required paperwork quickly and showed us different levels of extended warranty without being pushy. Completed all required paperwork quickly and showed us different levels of extended warranty without being pushy. More
by D.RESKO
Employees Worked With
Roberto Rodriguez
May 19, 2025
Very kind and courteous. And above all else honest this is the first dealership I've ever walked out without someone treating me like I'm a sucker. Overall this was a very pl And above all else honest this is the first dealership I've ever walked out without someone treating me like I'm a sucker. Overall this was a very pleasant car buying experience More
by ANTHONYSK8S29
Employees Worked With
Craig Mancin, Gabrielle Allen
May 19, 2025
I’ve never had an experience like this at a car dealership. Most the time went. You go to a dealership for a new car. You’re there for hours and then you end up not making a deal. Hillsboro Ford to dealership. Most the time went. You go to a dealership for a new car. You’re there for hours and then you end up not making a deal. Hillsboro Ford took that part out. I was able to pretty much finalize my deal at my home and during work day. I told them what I could afford and they worked with me. We went back and forth negotiating. But finally made a deal. I drove a 1h and 30 minutes to hopefully get a new vehicle. When I got there Gabrielle and Shawn were up front and no xx. This was one the best car buying experiences I’ve ever had. I’m more than happy with the purchase of my new truck and will refer people to Hillsboro Ford. Keep up the good work Hillsboro Ford More
by GoPacers87
Employees Worked With
Shawn Hall, Gabrielle Allen
May 13, 2025
oh my last repair job that was a recall from Ford, someone definitely dropped the ball. Either Ford or the local dealership provided a terrible customer service. It has made me revaluate whether or no someone definitely dropped the ball. Either Ford or the local dealership provided a terrible customer service. It has made me revaluate whether or not I want to continue with Ford and this dealership as well. To keep my pick up for 12 days for a recall is not acceptable. No one reached out to me to keep me informed nor apologize for the poor quality of this service. More
by Jamacunningham
Employees Worked With
Randy Kotch
May 13, 2025
We have been using Hillsboro Ford for service for several years. I can usually schedule service when I need it without having to wait. We’ve had a couple of issues that needed to be looked at immediately and years. I can usually schedule service when I need it without having to wait. We’ve had a couple of issues that needed to be looked at immediately and they have worked us in to get it done. More
by jb31219
Employees Worked With
David Nelson, Randy Kotch
