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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

May 08, 2021

Outstanding customer service!!!! Was met at the door and was taken care of immediately. Danny, Jacob and Xochitl were top notch. I will recommend Hiley Acura to friends and family. More

by Bigmac3126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xochitl Acosta, Jacob Martinez
Jun 07, 2021 -

Hiley Acura responded

Thank you for your purchase! Welcome to the Family! D-Gomez

May 08, 2021

Appreciate the exceptional service from Jonny and all other departments. I Will recommend Hiley Acura to every and anyone interested in purchasing a new car! More

by Allangreyjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lee, Eric Pillado, Jonny Forseth
Jun 07, 2021 -

Hiley Acura responded

Thank you for your purchase! Welcome to the Family! D-Gomez

May 08, 2021

Jonny was exceptional. Negotiated the entire deal over the phone, and he guided the process beautifully after we reached an agreement, never handing me off to anyone else. Outstanding service, and love th More

by Musicraig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Forseth
Jun 07, 2021 -

Hiley Acura responded

Thank you for your purchase! Welcome to the Family! D-Gomez

May 04, 2021

I purchased from Web site. I live in Indianapolis and was looking for a Special color and interior of a Volkswagen beetle convertible. They had one on their website, Jim Haas and the financial manager Michae More

by mesina416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, finance manager, James Haas
May 04, 2021 -

Hiley Acura responded

WOW Indianapolis!!! What!!! I am HILEY Satisfied we were able to meet your needs from so far away!! Thank you for the look!! -D Gomez

Jun 07, 2021 -

Hiley Acura responded

Thank you for your purchase! Welcome to the Family! D-Gomez

May 02, 2021

Outstanding service and great customer experience with Mr. Gavin Samples. I would differently recommend FTW Acura dealership with Family and Friends. Happy customer Thank You so very much. More

by maserroddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Samples
May 04, 2021 -

Hiley Acura responded

We are excited to have you in our Family! Welcome! -D Gomez

May 02, 2021

Jonny was my salesperson, he is straight to the point and worked on getting me the best deal for an Acura RDX. Jonny is Amazing!! More

by Brandonvielman44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Forseth
May 04, 2021 -

Hiley Acura responded

I hope you enjoy your new car! Thank you for your business! -D Gomez

May 01, 2021

Gavin is a likable guy and a pleasure to do business with. He was knowledgeable and helpful. The Hiley team as a whole were all helpful seemed to work well together. Thank you for helping me find my wif More

by beau.kobel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The loan officer (forgot his name) was accommodating, professional, and a likable guy as well. , Gavin Samples
May 01, 2021 -

Hiley Acura responded

Thank you for the kind words! Look forward to seeing you in service! -D Gomez

April 30, 2021

I was very pleasantly surprised at Ray Bosquez’s ability to make the process quick and effective. Thank you Ray for doing an outstanding job. More

by pattybinkley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raynaldo Bosquez
Apr 30, 2021 -

Hiley Acura responded

Patty , Thank you for your business!

April 26, 2021

It was great working with Jonny. The entire process from putting my specs online, being contacted by Jonny, and executing the transaction was painless. We completed the paperwork and the order for a new MD More

by RandyC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Forseth
Apr 26, 2021 -

Hiley Acura responded

Randy thank you! for the opportunity we are Hiley satisfied and look forward to doing this again with your friends and family! Welcome to our FAMILY! -D Gomez

April 25, 2021

Thank you, Hiley Acura. The smoothest and most efficient car buying experience I have ever had. Special thank you to Xochitl and Ray for their top notch customer service. I love my 2022 MDX! More

by Tlouiseroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xochitl Acosta, Raynaldo Bosquez
Apr 26, 2021 -

Hiley Acura responded

smooth is our middle name! thank you for your business! We look forward to seeing you in service! Welcome to our FAMILY -D Gomez

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