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Hi-Line Autohaus

Charlotte , NC

4.9
690 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 690 reviews

April 10, 2025

Naas and George are good and they helped me closing the deal. It was nice experience working with them. More

by Aditya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Rich provided exceptional customer service. He was personable, cordial, thoughtful, thorough, friendly and professional. He provided one of the best car-buying experiences my wife and I have More

by Stephon Thompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Marlowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Hi-Line Autohaus responded

Stephon, Thank you for your wonderful feedback! We're thrilled to hear that Rich provided you with such an exceptional car-buying experience. It's great to know that his personable, thoughtful, and professional approach made a lasting impression. We truly appreciate your kind words and will be sure to pass them along to Rich. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you and your wife. We look forward to assisting you again in the future! Happy Motoring, HiLine Team

April 07, 2025

Excellent work and great contact by Nassir and everyone in the finance department overall great company to work with More

by Cstorey57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Hi-Line Autohaus responded

Thank you for your kind words! We're delighted to hear that Nassir and our finance department provided you with excellent service. We truly appreciate your feedback and are glad to know that your experience with us was a positive one. It's our goal to offer the best service possible, and we're grateful for the opportunity to work with you. We look forward to assisting you again in the future! Happy Motoring, HiLine Team

April 07, 2025

Just completed my second purchase from Hi-Line in the last year. Rich was involved in both sales and always a pleasure to work with. Lonnie and Justin made sure the deal kept moving along and answered al More

by Stelvio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Hi-Line Autohaus responded

Thank you for your continued trust in Hi-Line! We're so glad to hear that both of your experiences with us were positive. It's wonderful to know that Rich, Lonnie, and Justin were able to assist you and make the process smooth and enjoyable. We truly value your feedback and are grateful for your business. We look forward to serving you again in the future and making your next visit just as great! Happy Motoring, HiLine Team

April 04, 2025

The guys were great, Rich, Terry, Justin and Josh. I Would recommend them to anyone More

by artwill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Belk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Hi-Line Autohaus responded

Thank you for your feedback! I'm glad to hear that Rich, Terry, Justin, and Josh provided great service. We'll be sure to pass along your positive comments to them. Let us know if there's anything else we can do for you! Happy Motoring, HiLine Team

March 27, 2025

Excellent working with Nassir and George. Nice process and dealership was good. Overall 10/10 experience More

by Hbkss9736
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for your kind feedback! We're thrilled to hear that you had an excellent experience working with Nassir and George. It's great to know that you found the process smooth and the dealership to your liking. We truly appreciate your 10/10 rating and look forward to serving you again in the future! Happy Motoring, HiLine Team

March 24, 2025

I recently had the pleasure of purchasing a vehicle from Hi Line Autohaus, and I can honestly say it was one of the most enjoyable car-buying experiences I've ever had! From the moment I walked through thei More

by Val
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hi-Line Autohaus responded

Thank you so much for sharing such a thoughtful and kind review! We’re absolutely thrilled to hear that your car-buying experience at Hi Line Autohaus was enjoyable and stress-free. It’s wonderful to know that Lonnie, Justin, and Nassir were able to make such a positive impact and ensure that you found the perfect car without feeling rushed or pressured. We truly strive to put our customers first, and your feedback reassures us that we’re on the right track. We’re grateful for your trust and for taking the time to share your experience. Your recommendation means the world to us, and we look forward to continuing to serve you for years to come! Thank you again for your kind words and for being part of the Hi Line Autohaus family! Happy Motoring, HiLine Team

March 24, 2025

It was a pleasure to work with, Naasir! He answered all the questions we had. It was very professional. More

by Oleg Vitkovski / 303 Cars LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Hi-Line Autohaus responded

Oleg, Thank you for your feedback! We're glad to hear that Naasir was able to provide the assistance you needed and that his professionalism stood out. We truly appreciate your positive comments and look forward to working with you again in the future! Happy Motoring, HiLine Team

March 23, 2025

Naasir, my sales representative, was knowledgeable , professional, and respectful of my time. Approach is everything while trying to make a deal. Naasir delivered exceptional service throughout the whol More

by RobPardy.us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hi-Line Autohaus responded

Thank you for the glowing review! It sounds like Naasir was not just a sales representative, but also a time-saving superhero—and Lonnie swooped in like the GM caped crusader to seal the deal. We’re thrilled to hear that your experience at Hi-Line Autohaus was fantastic, and we promise, no capes were harmed in the making of this deal! 😄 We really appreciate your recommendation, and we hope your new ride brings you as much joy as a well-timed superhero entrance. Thanks for choosing us, and we look forward to helping you again! Happy Motoring, HiLine Team

Mar 24, 2025 -

RobPardy.us responded

Couldn’t help myself in bits laughing out loud.. Would suggest less time fantasizing about superheroes more time selling cars at least give yourself a chance and Stick to what you’re good at

March 21, 2025

Good experience with Nasir. He was helpful and patient with me. Good service overall. Bought a Volvo s60 More

by rishi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your feedback! We're thrilled to hear that Nasir provided you with helpful and patient service. It's great to know that you're satisfied with your overall experience. He's a true Rock Star! Congratulations on your new Volvo S60, and we appreciate your business! If you need any further assistance, don't hesitate to reach out. Happy Motoring! HiLine Team

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