Hewlett Volkswagen
Georgetown, TX
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359 Reviews of Hewlett Volkswagen
Cain Nieto was my salesperson, I came into the business scared and terrified since it was my first time purchasing a car and that my worse fears of having to leave without a vehicle would happen. But fortu scared and terrified since it was my first time purchasing a car and that my worse fears of having to leave without a vehicle would happen. But fortunately Cain helped me out in every way possible, he was there to help me with my insurance, registration and the overall process. Definitely check out this place they won’t disappoint and they worked with me every step and didn’t give up!!! More
I had an excellent experience working with Santos Chapa at Volkswagen. Santos was personable, realistic, and honest throughout the entire process. He was attentive to my needs, communicated clearly, and ma at Volkswagen. Santos was personable, realistic, and honest throughout the entire process. He was attentive to my needs, communicated clearly, and made sure I had a realistic understanding of my options without ever making me feel pressured. It is refreshing to work with someone who genuinely values their customers and builds trust through honesty and professionalism. Santos made the entire experience smooth and enjoyable, and I truly appreciate the time and effort he put into helping me. I would highly recommend Santos to anyone looking for a Volkswagen and would be happy to work with him again for any future vehicle purchases. He has certainly earned my trust and my continued business. More
Our sales representative Paula Rodriguez was outstanding! ! Best sales person we have dealt with at Don Hewlett Volkswagen!! She was very receptive and helped meet our needs. In fact, we went in to trade and ! Best sales person we have dealt with at Don Hewlett Volkswagen!! She was very receptive and helped meet our needs. In fact, we went in to trade and buy one vehicle and ended up trading two and buying two!!! The only issue we had was with the finance team paying off our other two loans. Was told it would be 3-5 business days and it ended up being 10 business days. Other than that, it was a good experience all thanks to Paula!! Please ask for her, you won’t be disappointed!!! More
My 2021 Volkswagen ID. 4 is currently at Hewlett Volkswagen service under RO 302376. This review is about my direct service experience with Hewlett. My concern is the lac 4 is currently at Hewlett Volkswagen service under RO 302376. This review is about my direct service experience with Hewlett. My concern is the lack of clear written communication and records about the diagnosis and repair recommendation. I asked for the diagnostic information supporting the recommendation, including the diagnostic output, fault-code detail, technician notes, warranty or campaign review, and an explanation separating the charging concern from the battery/module issue. I have not received a clear written diagnostic basis that lets me understand the recommendation or make an informed repair decision. Hewlett also told me this may not be the place for me to have the vehicle repaired, while the vehicle remains in their possession and the diagnostic fee is still an issue. The car is not drivable, so I also need a clear written repair path or safe-release path. Based on this service experience, I would not recommend Hewlett Volkswagen for a serious EV diagnostic or repair issue unless they improve communication and provide complete written diagnostic support. More
Amazing experience! Thanks to all the great people and our car agent (Santos Chapa), finance guy Miguel to make it possible to leave the dealership with our new 2026 pre Thanks to all the great people and our car agent (Santos Chapa), finance guy Miguel to make it possible to leave the dealership with our new 2026 premium R line Atlas SUV. Happy and blessed! More
We bought a vehicle from this dealership and we had a great experience. Mr. Torres was awesome, we really liked how he didn't pressure us. He listened to what we wanted and he made it happen. Thank you great experience. Mr. Torres was awesome, we really liked how he didn't pressure us. He listened to what we wanted and he made it happen. Thank you sir and keep up the good work. More
This is the third vehicle I’ve purchased from the same man, Cain, at the same dealership. It’s been the same experience every time. Great customer service and a hassle free buying experience. Up until pur man, Cain, at the same dealership. It’s been the same experience every time. Great customer service and a hassle free buying experience. Up until purchasing from Hewlett I’ve never felt good leaving the lot. I keep coming back because every time I leave here, I leave with peace of mind and feeling good about what I just purchased. That’s rare these days. So…until next time…because I know there will be and I know where to go and who to see. Thank you, Cain and the entire Hewlett team, including the service department who always knows my name and treats me so good! 🙏 More
I never thought I would enjoy car shopping. But Mike Torres at Don Hewlett Volkswagen changed my mind not only did he listen to what we wanted. He had helpful insights advice and suggestions to But Mike Torres at Don Hewlett Volkswagen changed my mind not only did he listen to what we wanted. He had helpful insights advice and suggestions to get us what we wanted at the price we can afford. Financing went smoothly and my daughter loves her new Taos. More

