Heuberger Subaru
Colorado Springs, CO
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Follow up reveiw from 5/31/2014 Well, as I posted in my first reveiw 6 months ago saying when it was time for another vehicle I would only deal with David O'berto... That time came a Well, as I posted in my first reveiw 6 months ago saying when it was time for another vehicle I would only deal with David O'berto... That time came and I did. I leases a 2014 Subaru Legacy 6 months ago for the first time. I ABSOLUTELY love that vehicle. But.... There's just some weird relationship between a man and a truck... And i found my dream truck online at Hueberger Motors and fell in love like I had just met the women of my dreams. Except this one was 1/2 ton, fully loaded with 4wd lol. I was nervous about being in a lease for only 6 months and what would happen... I called David and the rest was history... The guy is simply the best in the business. If you want it, he will get you in it on your terms. He will make it fit in your budget and every question or concern you have will be adressed and taken care of immediately... I would love to buy a new vehicle everyday just to see the guy in action.. Unfortunately this is the last vehicle I own for a long time. He's helped a dream of mine come true of owning the perfect F150 5.4 V8 TritonSupercrew Lariat I've wanted since I was a child. Thanks David. Just thank you. More
Don't bother if you already have your own financing. I don't like the hassle of car buying, so I always obtain my financing, do my homework and decide what car I want before I walk into a dealership. I I don't like the hassle of car buying, so I always obtain my financing, do my homework and decide what car I want before I walk into a dealership. I found a car I wanted in Heuberger's inventory. Heuberger has more bells and whistles than most places (can you say latte, coy pond and puppies?) and their salespeople are both nice and knowledgeable. Although their prices are the same as any other dealership (of course they will tell you differently) and there is no negotiation on the price, they just avoid the topic all together. But since I knew the price they offered was the similar to anywhere else (actually $100 higher) I agreed to it and wanted to buy the car. That’s when my issue began. After Heuberger asked for my ID and insurance, they then presented me with a credit application, I stated (again) I had my own approved financing and wasn’t interested. They said it was company policy and they couldn’t sell me the car unless I filled it out, again I asked why since I didn’t need financing. They then give me many reasons why, but my favorite was the OFAC check for my identity. I asked why a state issued driver license wasn’t sufficient and since the OFAC check doesn’t require a social security number why I would need a credit check? After several more minutes of debate, they then agreed to sell me the car, but refused to work with my credit union (after they said they were a preferred dealer for them) and would require me to manually take their paperwork to my credit union and then I had to bring a check back to them (this is done electronically at any other dealer) and I live 45 miles away. So at this point I had enough and walked out. We know dealers make the most money from financing, and by the looks of it, their policy is working for them, but to do everything you can to force people to use your financing when they don’t want to is wrong, I don’t care how “nice” your dealership is. More
Great Experience Bottom Line Up Front: I would recommend Steve to any of my friends or colleagues and my wife and I plan to go to him first for our next car purchase. Bottom Line Up Front: I would recommend Steve to any of my friends or colleagues and my wife and I plan to go to him first for our next car purchase. I only drive manuals and my car search was pretty specific. Steve understood and went out of his way to work with us to find a great Forrester at a great price. My wife is not terribly comfortable driving a manual. Steve directed me to a quiet neighborhood for the test drive so that my wife could get behind the wheel. He was very patient and even gave her lots of driving tips that I either never thought of or just didn't know how to explain. (I learned by my dad's sink or swim method and have a hard time teaching) More
Karen Lovvorn was great! I got an excellent price with all the accessories I wanted within 1 hour of phoning Karen and asking for a quote--no waiting for a sales associate to I got an excellent price with all the accessories I wanted within 1 hour of phoning Karen and asking for a quote--no waiting for a sales associate to get back to me days later--and that is why I chose to drive 80 miles down to Heuberger Motors to buy my new Forester. I was very impressed with this dealership also, but it was Karen that made the difference More
Great Experience We initially made contact online and Jim was quick to respond within 24 hours to my request. We knew we had a budget for the lease we wanted to stick We initially made contact online and Jim was quick to respond within 24 hours to my request. We knew we had a budget for the lease we wanted to stick to, and Jim was able to provide a lease quote via email where some other dealerships would not tell us the information until we came in and test drove. Time was somewhat of the essence for us, so we were extremely pleased that Jim was able to provide this to us. There were a couple Forester trims that we were interested in, so we were able to drive those once we arrived. The whole experience was very thorough, including the finance portion in working with Dawn. We will definitely be returning to Heuberger and working with Jim when our lease is up! More
Repeat Customer for Life Art's superb customer service and attention to detail has brought my wife and I back to Heuberger twice to purchase new Subaru's. From our very first Art's superb customer service and attention to detail has brought my wife and I back to Heuberger twice to purchase new Subaru's. From our very first Subaru Legacy purchase in 2011; to replacing this vehicle for a 2015 Legacy, Art is prompt and always puts the customer first. Best new car shopping experience(s) we've ever had. Thank you Art and Heuberger for earning our trust and earning a customer for life! More
Most amazing car buying experience! When I first moved here a couple months ago I was looking to buy a new subaru STI. Sure enough a work friend refered me to Ryan. Boy he was right. As When I first moved here a couple months ago I was looking to buy a new subaru STI. Sure enough a work friend refered me to Ryan. Boy he was right. As long as I but Subarus I'll keep coming back! Extremely happy and satisfied customer!! More
Bought Car Sight Unseen and Felt Comfortable My 2008 Outback was totaled when I was hit by a 4x4 truck that slid out of control on the ice on Veterans Day. We called Heuberger about getting a ne My 2008 Outback was totaled when I was hit by a 4x4 truck that slid out of control on the ice on Veterans Day. We called Heuberger about getting a new blue one and there were none available at Heubergers, but one was available in Golden. David O'berto called Golden and made the trade and had our new car there the next day available for pick up. That's the kind of service Subaru gives its customers and that's the reason this is our third Subaru from Heubergers! More
Karen Lovvorn was a joy to work with My husband and I were very impressed with Heuberger Motors and especially Karen Lovvorn. She immediately returned my email inquiries and gave us her My husband and I were very impressed with Heuberger Motors and especially Karen Lovvorn. She immediately returned my email inquiries and gave us her full attention for an entire day of test drives and comparison shopping. She was very well informed and incredibly patient. More
Great place to buy a car! Bought my 2nd Subaru Forester at Heuberger and am completely satisfied. Heuberger has a large inventory to choose from and prices are good! All staff Bought my 2nd Subaru Forester at Heuberger and am completely satisfied. Heuberger has a large inventory to choose from and prices are good! All staff were helpful and friendly. My salesperson, Josh, is very knowledgeable about the cars, was able to answer all my questions and concerns and his assistance is greatly appreciated. I highly recommend this dealership, and if your shopping for a Subaru, ask for Josh! Buying a new car can be stressful, this experience through sales and financing was great. More